NHMF - Key Persons

Ben leads the Strategic Partnerships & Operations team at M3. Ben joined the company in 2011 and then in December 2018 he became a Director on the M3 Board. Qualifications: IoD Certificate in Company Direction, Level 9 (in progress) APM Project Fundamentals Qualification, Level 6 MSc in Marketing, University of Birmingham MA (Work-Based Learning) in Marketing and Management in Practice, Kingston University CMI Diploma in Management and Leadership, Level 5

Caroline Lester

Job Titles:

Member of the Service Provider Forum
Relationships Director, 4i Solutions Ltd

Charles Kelly

Job Titles:

Member of the Service Provider Forum
Repair Manager, Watford Community HT

Chris Monk

Job Titles:

Member of the Service Provider Forum
Bid Manager, Trail Group Ltd

Chris Patient SOR

Job Titles:

Consultant, Rand Associates

Chris joined Rand Associates as a Stock Condition Surveyor when he left college in 1999. He then went on to gain further experience of the sector whilst working for several Local Authorities and Housing Associations fulfilling roles within property services teams ranging from Senior Surveyor, Property Services Manager and Asset Manager. During this time Chris managed large refurbishment projects, maintenance contracts and cyclical maintenance and compliance programmes.

Chris Pritchard

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Member of the Service Provider Forum
National Accounts Director, CLC Contractors

Chris Re

Job Titles:

Rand Associates in 2019 As a Consultant

Chris Re-joined Rand Associates in 2019 as a consultant where he now supports users of the M3NHF Schedule of Rates. Chris provides training on the best use of the schedule, assists clients who are migrating away from alternative cost models to adopt the schedule and carries out value for money reviews.

Christopher Carlton

Job Titles:

Member of the Service Provider Forum
New Business & Key Client Director, Geobear

Claire Bailey-Jones

Job Titles:

Member of the Service Provider Forum
Head of Business Development, Novus Property Solutions Ltd

Connaire McGreevy

Job Titles:

Member of the Service Provider Forum
Director, CTS Projects Limited

Conner Elwell

Job Titles:

Member of the Service Provider Forum
Managing Director, CJE Developments & Property Services

Dave Rooney

Job Titles:

Member of the Service Provider Forum
Managing Director, United Living

David Hyndman

Job Titles:

Member of the Service Provider Forum
Head of Business Development, Gunfire Ltd

David Miller

Job Titles:

Member of the Service Provider Forum
Member of the Service Provider Forum Committee

David Wells

Job Titles:

Member of the Service Provider Forum
General Manager, Wrekin Housing Trust

David Widdison

Job Titles:

Member of the Service Provider Forum
Partner, Howells Solutions

Dean Fazackerley

Job Titles:

Member of the Service Provider Forum
Group Procurement Manager, LHC

Dean Wincott

Job Titles:

Member of the Service Provider Forum
Managing Director, Langley Waterproofing Systems

Duncan Forrow

Job Titles:

Member of the Service Provider Forum
Key Account Director, Switchee

Emma Mahy

Job Titles:

Member of the Service Provider Forum
Founder & CEO, IoT Solutions Group Ltd

Ettan Bazil

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Member of the Service Provider Forum
Founder & CEO, Trade Innovations Ltd.

Felicity Reilly

Job Titles:

Member of the Service Provider Forum
Head of Bids & New Business, LCB Construction

Gary McIntosh

Job Titles:

Member of the Service Provider Forum
Business Development Manager, Robert Heath Heating Ltd

Gemma Edwards

Job Titles:

Member of the Service Provider Forum
Senior Business Development Manager, Novus Property Solutions Ltd

Hannah Hobson

Job Titles:

Member of the Service Provider Forum
Office Administrator, ECO Surv

Helen Francis

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Member of the Service Provider Forum
Strategic Partnership Director, Breyer Group

Henrik Vonbahr

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Member of the Service Provider Forum
VP of Sales, Plentific

Ian Gardner

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Assistant Director - Property Services, Wolverhampton Homes

Ian has held the position of Assistant Director of Wolverhampton homes since 2020. He has undertaken a range of strategic and operational roles within the housing maintenance sector for over 20 years and was previously the Head of Housing Maintenance at Dudley MBC. He has progressed via technical engineering positions and senior management posts to become a strategic leader in social housing. Ian brings extensive expertise in leading very large and complex repairs and maintenance organisations, strategic asset management and building safety. Ian also has extensive non-executive Board Member experience in organisations across the Midlands and has also held the position of Chair of Audit & Assurance committee at a large Registered Provider. Ian possess a wide range of technical and leadership qualifications, has a Masters Degree in Construction Project Management and is a Chartered Member of both the Chartered Institute of Building and Chartered Institute of Housing.

Ian Stewart

Job Titles:

Member of the Service Provider Forum
Commercial Sales Manager, MRI Software

Ian Williams

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Member of the Group Board
Non - Executive Director

Imogen Bowen

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Deputy Secretary
Member of the Service Provider Forum
Member of the Service Provider Forum Committee
Deputy Secretary / Marketing and PR

James Ellis

Job Titles:

Member of the Service Provider Forum
Operations Manager, AD Construction Group

Jan Taranczuk

Job Titles:

Member of the Service Provider Forum
Strategic Housing Adviser, Plumis

Jane Nelson

Job Titles:

Executive Director
Member of the Service Provider Forum

Jason Anderson

Job Titles:

Member of the Service Provider Forum
Director, Vista Maintenance Services Ltd

Jayne Elliott

Job Titles:

Member of the Service Provider Forum
Business Account Manager, Switchee

Jenna Meredith

Job Titles:

Member of the Service Provider Forum
Accountant, ForWorks

Jim Briscoe

Job Titles:

Member of the Service Provider Forum
Head of Compliance, QHS ( Quality Heating Services Limited )

Joanne De Sousa

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Member of the Service Provider Forum
Business Development Manager, PiLON

Joanne Gualda

Job Titles:

Member of the Service Provider Forum
Director, Alfred Bagnall & Sons ( North ) Limited

Joe Keenan

Job Titles:

Member of the Service Provider Forum
Contracts Director, Combined Facilities Management -

Joseph Hayes

Job Titles:

Member of the Service Provider Forum
Business Development Manager, Axis Europe

Josh Furse

Job Titles:

Member of the Service Provider Forum
Client Relations Director, Ventro Group

Julian Elwell

Job Titles:

Member of the Service Provider Forum
Property Services Manager, CJE Developments & Property Services

Julian Ransom

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Management Committee Director

Julie Stone

Job Titles:

Member of the Service Provider Forum
Office Administrator, Mould Growth Consultants Ltd

Karl Linder

Job Titles:

Member of the Group Board
Deputy Chair of the NHMF Executive
Group Board Chair

Karl was Head of Asset Compliance for Anchor Hanover from September 2019 to February 2023, the largest specialist housing provider in England who provide a range of housing tenure types for 60,000 residents managing 54,000 homes. He manages a range of compliance services to ensure all Anchor Hanover residents and colleagues have safe homes. Karl started in the sector in 1994 as a repairs surveyor for Birmingham City Council. He has been a senior manager since 2002 in the sector at Head of and Director for various regional and national social housing providers. Karl was appointed Deputy Chair of the NHMF Executive team in 2015 and has been the group Chair since January 2018. He has also been a board member of WATMOS, the largest TMO in England, since 2014 and sits on the audit committee.

Katherine Proctor

Job Titles:

Member of the Service Provider Forum
Building Services Manager, Yorkshire Housing

Kevin McMahon

Job Titles:

Member of the Service Provider Forum
Solutions Development Manager - National Partnerships, Jewson Partnership Solutions

Lee Haynes

Job Titles:

Member of the Service Provider Forum
Head of Repairs, Derby Homes

Lee Venables

Job Titles:

Member of the Service Provider Forum
Chief Operating Officer, Kinovo Plc

Liam Bevan

Job Titles:

Member of the Service Provider Forum
Managing Director, LCB Construction

Lindsey Hobson

Job Titles:

Member of the Service Provider Forum
Business Development Manager, J Tomlinson Ltd

Lucy Rogers

Job Titles:

Member of the Service Provider Forum
Accounts, ForWorks

Maria Sharples

Job Titles:

Member of the Service Provider Forum
Head of Operations ( Planned Business Development ), Qualis Property Solutions

Martin Stone

Job Titles:

Member of the Service Provider Forum
Group Bid Manager, Kinovo Plc

Matt Constable

Job Titles:

Member of the Service Provider Forum
Business Development Director, MD Building Services

Matt Hickman

Job Titles:

Member of the Service Provider Forum
Client Relationship Manager, VINCI Facilities

Matthew Clarke

Job Titles:

Member of the Service Provider Forum
Managing Director, MCP Property Services

Melissa Woodall

Job Titles:

Deputy Chair
Member of the Service Provider Forum
Member of the Service Provider Forum Committee
Deputy Chair / Head of New Business, Wates

Michael Cleaver

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Director
Member of the Service Provider Forum

Michael Durrant

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Director of Asset Management Services, Lumensol

Starting as an Engineer in the utilities sector, Michael has worked for both contractors and clients at Senior Management level across the utilities, MOD, energy and housing sectors. Currently working for Network Homes as Director of Technical Services, Michael is responsible for Responsive Repairs, Voids and Allocations, Estate Services, Planned Investment (including FRA remedial works), Sustainability and Strategic Asset Management.

Michael Heath

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Member of the Service Provider Forum
Managing Director, Robert Heath Heating Ltd

Michael McGovern

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Member of the Service Provider Forum
Business Development Manager, Guildmore

Mick Worrell

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Member of the Service Provider Forum
Commercial Director, Wates

Mike Turner - Chairman

Job Titles:

Chairman
Member of the Group Board
Member of the Service Provider Forum
Member of the Service Provider Forum Committee
Chairman / Non - Executive Director, Ian Williams
Contractor Forum Chair

Mike, a Chartered Engineer, joined Ian Williams in 2003 as an Executive Director. He has significant experience of public sector collaborative working and developing framework solutions within the private sector. Mike is a regular conference speaker on outsourcing and procurement as well as being a judge for the West of England Business of the Year Awards. He is an Executive Director of the NHMF and Chair of the NHMF Contractors Forum. Mike was also Chair of The Housing Forum's Retirement Living Policy Group alongside his role as a Board Director of The Abbeyfield Society, one of the UK largest Retirement Living and Care providers. In 2022 he was appointed as a Board Trustee of Orbit Housing Association Limited.

Murray Cormack

Job Titles:

Member of the Service Provider Forum
CTO, Sysmax

Myles Treharne

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Member of the Service Provider Forum
CFO, Trade Innovations Ltd.

Nathaniel Butters

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Member of the Service Provider Forum
Founding Director, ECO Surv

Neil Watts

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Management Team Deputy Chair

From contractor to client, Neil is an operationally driven and

Nick Halton

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Member of the Service Provider Forum
National Contractor Manager, AkzoNobel

Nick Hilton

Job Titles:

Member of the Service Provider Forum
Deputy Managing Director, CLC Contractors

Nik Flytzanis

Job Titles:

Member of the Service Provider Forum
Global Head of Marketplace, Plentific

Oliver Barlow

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Member of the Service Provider Forum
National Accounts, Aico

Paul Antino

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Member of the Service Provider Forum
Managing Director, NRT Building Services Group

Paul Cartwright

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Member of the Service Provider Forum
Head of National Accounts, Aico

Paul Dawson

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Member of the Service Provider Forum
Group Technical Manager, LHC

Paul Maghie

Job Titles:

Member of the Service Provider Forum
Member of the Service Provider Forum Committee
Member / NHMF Contractor Forum Committee Business Development Director, United Living

Paul Reader

Job Titles:

Member of the Service Provider Forum
Partnership Director, Morgan Sindall Property Services

Penny Burhouse

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Member of the Service Provider Forum
Client Care Manager, Ventro Group

Peter McAteer

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Member of the Service Provider Forum
CEO, Sysmax

Phil Pemberton

Job Titles:

Director of Assets for the Riverside Group
Management Team Director
Member of the NHM

Phil Pemberton is Director of Assets for The Riverside Group. He has over 40 years' knowledge and experience in Asset Management having operated at senior level in both the public and private sector delivering holistic asset management and integrated housing services. Phil has a passion for innovation, transformation and change and has led on many projects implementing new technology, developing services and improving efficiency and effectiveness. Phil is a committee member of the NHM, and Direct Works where in both roles he plays a leading role in supporting collaboration, and the sharing of best practice with partners and suppliers from many different sectors. Phil is also an experienced non-executive.

Rebekah Douglas

Job Titles:

Member of the Service Provider Forum
Social Impact Manager, Wiggett Group

Rich Hughes

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Member of the Service Provider Forum
Partnership Development Director, Mears Group

Richard Britten

Job Titles:

Member of the Service Provider Forum
Director, Alfred Bagnall & Sons ( North ) Limited

Rita Lad

Job Titles:

Member of the Service Provider Forum
Account Manager, Travis Perkins

Rosie Hughes

Job Titles:

Member of the Service Provider Forum
Business Development Manager, MCP Property Services

Rosie Poole

Job Titles:

Member of the Service Provider Forum
Head of Business Development, Howells Solutions

Serena Hylands

Job Titles:

Member of the Service Provider Forum
Assistant MD, CTS Projects Limited

Shaun Mulloy

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Head of Property Services, Abbeyfield

Simon Davis

Job Titles:

Member of the Service Provider Forum
Director, Rand Associates

Simon Lowe

Job Titles:

Commercial Manager
Member of the Group Board
Member of the Service Provider Forum
Consultant, Johnnie Johnson HT

Commercial manager , QHS (Quality Heating Services Limited)

Stacey Trodden

Job Titles:

Member of the Service Provider Forum
PA to Managing Director JPS, Jewson Partnership Solutions

Steph Harris

Job Titles:

Member of the Service Provider Forum
Head of Sales and Marketing, Gunfire Ltd

Stephanie Lloyd-Foxe

Job Titles:

Group Board Vice Chair
Vice Chair of the NHMF Group Board and Chair of the Management Team

Stephanie started her career with main contractor Kier, where she gained invaluable technical and commercial experience, before moving into the housing sector. She has held a number of senior positions in repairs and asset management and is currently Head of Building Safety and Compliance at Magna Housing where she has established a new team, systems and processes to respond to the challenges of the new building safety regime, championing a safety culture. Stephanie is passionate about customer safety, ensuring that contractors are held to account for historic deficiencies, and for driving up standards in construction, as well as promoting best practice across the sector and working with young people. She holds an MSc in Construction Law and Dispute Resolution, and an MBA. In 2019 Stephanie was awarded the BCLP Award at the Worshipful Company of Arbitrators National Arbitration Competition and completed an internship at top international law firm Bryan Cave Leighton Paisner, working in their International Arbitration and Construction Disputes Division for a short time. In 2022 Stephanie's team was shortlisted for the WIFS Fire Safety Team of the Year Award, she was also individually shortlisted for the Women In Fire Safety Award at the Aico Community Awards. Stephanie is Vice chair of the NHMF Group Board and Chair of the Management Team responsible for delivering on the NHMF's new vision and key objectives, as well as being a committee member of HAMMAR SW, an enterprise advisor within Dorset Careers and Enterprise Network advising on skills for future employment, a member of the Proptech Innovation Network (PIN) advisory board and is an advocate for innovation and the adoption of new technologies in the sector

Steve Bayliss

Job Titles:

Member of the Service Provider Forum
Contracts Manager, Derby Homes

Steve Devlin

Job Titles:

Member of the Service Provider Forum
Executive Director, MD Building Services

Steve Drew

Job Titles:

Member of the Service Provider Forum
Director, Bell Decorating Group Ltd

Steve Thorpe

Job Titles:

Member of the Service Provider Forum
Repairs Manager, Wrekin Housing Trust

Steven Fletcher

Job Titles:

Member of the Service Provider Forum
Managing Estimator, Breyer Group

Steven Leach

Job Titles:

Member of the Service Provider Forum
Technical Director, Mould Growth Consultants Ltd

Tom Gregorek

Job Titles:

Member of the Service Provider Forum
Director of Projects ( New Business ), Bell Decorating Group Ltd

Tom Kerr

Job Titles:

Member of the Service Provider Forum
Sales Director, Langley Waterproofing Systems

Tom Silvey

Job Titles:

Member of the Service Provider Forum
Operations Director, Amey

Tony Clark - Treasurer

Job Titles:

Treasurer
Treasurer of the Group Board

Tony joined the Orbit Group in March 2019 and moved to his current role as Director of Property Operations in April 2021. Tony leads the Group's Property Repairs, Property Improvements, Property Safety (including Building Safety), Property Management and Property Charges functions. Now in his 40th year of working in the housing sector, Tony has held various directorships at Housing 21, Viridian Housing, Trident Social Investment Group and The Pioneer Group. Tony's passion is excellence in customer service and he works hard to instil the same philosophy and drive in both his teams and the partners that he works with. Tony was appointed to the NHMF's Committee in January 2022.

Tony Rogers

Job Titles:

Member of the Service Provider Forum
Director of Planned Maintenance, Guildmore

Tyron Stalberg

Job Titles:

Member of the Service Provider Forum
Head of Proposals, VINCI Facilities

Vanessa Moffat

Job Titles:

Member of the Service Provider Forum
Senior Account Manager, MRI Software

Victor Salciuc

Job Titles:

Member of the Service Provider Forum
Commercial Director, Gateville Ltd

Warren Bennett

Job Titles:

Member of the Service Provider Forum
Asset Delivery Manager, Watford Community HT

Yusuf Muhammad

Job Titles:

Member of the Service Provider Forum
Co - Founder and Chief Design Officer, Plumis