INSPIRED USABILITY - Key Persons


Jennifer Butler

Job Titles:
  • Executive
  • Personal Assistant
Jennifer has worked with the Inspired Usability team since summer 2021 but joined the team on a permanent basis as Personal Assistant to Miranda in January 2022 to help with the day-to-day administrative, financial and operational functions and be on hand to support and assist our clients' needs. Jennifer brings over 20 years administrative and Personal Assistant / Office Manager experience across many industries including working over 10 years for the NHS. Jennifer is well placed to support the smooth running of the company and help the business continue to prosper. Highly motivated, with excellent communication skills and a keen eye for detail, Jennifer brings a friendly and professional approach to each day. In Jennifer's spare time, she enjoys walks with her dog, taking care of her home and spending time with family and friends. When the sun is shining Jennifer enjoys sunbathing with a podcast or a good book!

Marie Clegg

Job Titles:
  • Human Factors Consultant
Marie joined Inspired Usability in 2020, bringing with her a background in project management and a wealth of experience conducting usability and readability studies in the UK, EU and US. Marie has overseen the testing of a range of medical devices for the delivery of new vaccines and drugs as well as Patient Information Leaflets, Instructions for Use and Risk Minimisation Materials. She now plays a pivotal role in daily operations and the running of Human Factors studies at Inspired Usability. Having worked in the pharmaceutical industry for over 6 years, Marie has a comprehensive understanding of regulatory requirements in the UK, EU and US and also user-centred design principles. Combined with a Psychology degree, Marie utilises her skills for the testing, iteration and improvement of the design of medical devices. The end result being a satisfied target user who can use a device safely; the most important outcome of Human Factor studies. Marie is happiest outdoors and enjoys long hikes in the Yorkshire Dales with her wayward terrier, Ernie. A Vinyasa yoga class is especially appreciated at the moment while she and her partner renovate their house and spend a large amount of time stripping wallpaper and knocking down walls!

Miranda Newbery

Miranda Newbery is a creative Human Factors and user research consultant with over 10 years' product development experience. Miranda firmly believes in putting the user at the heart of the design process and combines her expertise in medical devices, Human Factors regulations, design and user research to creatively identify unmet needs. She has a wealth of experience in combination drug delivery devices. Miranda originally studied Mechanical Engineering at Cambridge University and Industrial Design Engineering at the Royal College of Art. She is a chartered ergonomist with the CIEHF. Miranda previously worked as the lead Human Factors consultant at PA Consulting and The Technology Partnership in Cambridge, UK. She also runs the Medical Human Factors Network, UK, which is a networking group for Human Factors professionals in the UK. When not interviewing for user studies or writing Human Factors documentation, Miranda likes to Crossfit and yoga or the occasional wild swim in the Nidd. She also enjoys learning new crafting skills ranging from welding to embroidery.