HUMAN INSIGHT - Key Persons


Albert Hietink

Job Titles:
  • Coach
  • Executive
Albert Hietink is active as an executive coach, trusted advisor, process supervisor and links up-to-date knowledge of methodologies to the power of intuition. Albert is driven to get the best out of another person. He understands how differences and similarities work on a business and personal level. Albert is an experienced entrepreneur and ceo. He led professionals in media, ICT and healthcare for many years. Since 2018, Albert Hietink has been Managing Partner at Top Executive Care and active as a coach for executives and professionals.

Alberto Fernández

With more than 17 years in the world of executive search and the professional development of these profiles, Alberto Fernández, now puts his experience and knowledge, accumulated over all these years, at the service of the optimal management of executive talent. His double specialisation in Marketing and Human Resources has allowed him to be used as a named as a reference professional in the implementation of inbound recruitment models. Renowned headhunter and pioneer in Spain with the idea of flexible contracting models, such as the hire of executives or Interim Management, he was a promoter and one of the founding partners of AIME (Interim Management Association of Spain), an entity in which he was General Secretary for the first years. He holds a degree in Economics and Business Sciences from the University of Santiago de Compostela. And finally, he completed his education with a Masters Degree in Marketing and Sales Management and in Human Resources Management from IESIDE Business Institute and an Executive MBA from the Universidad Antonio de Nebrija.

Alison Reynolds

Job Titles:
  • Member of the Ashridge Executive Education
Alison is a member of the Ashridge Executive Education faculty, where she designs and delivers executive education and consulting initiatives. In 2019, Alison was announced on the Thinkers50 Radar, in recognition of her work on cognitive diversity and psychological safety. Alison is an active researcher and writer, her work has been featured consistently in Harvard Business Review. Her first book, ‘What Philosophy can teach you about being a better leader', was published by Kogan Page in October 2019 and the second, ‘The Qi Effect: Unlocking the Power of Interaction', will be published later on. Alison co-developed the Qi Index, a tool used by organisations worldwide to better understand the quality of their interactions.

Filip Fiers

In 1991 I graduated as a Marketeer at the Hogeschool Gent and started working at ING bank. As an office director, I learned at a young age what it is to motivate and manage a team. This passion for people and continuous learning led me to the Human Resources department in 1999. Since then I have continued to specialise in supporting individuals and teams to grow further. After having fulfilled various HR positions in various companies, I decided in 2008 to continue working as an independent coach. Since 2008 I have been active as a coach in the corporate world, guiding executives and teams in many different sectors, including banking/insurance, building/construction, energy, FMCG, manufacturing/industry, retail/distribution, and so on. continue any longer. Over the past 10 years I have gradually specialised as a coach in two domains: Executive coaching: coaching 1:1 executives in companies, mainly with the aim of further shaping their leadership in a successful way. Team coaching: guiding teams in companies, with the focus on creating a culture of openness, collaboration, purposefulness, flexibility and self-management. As a coach, I think it is important to be able to call on professional tools that are based on solid research and research, in addition to your own experience and professional knowledge. Human Insight is an open and dynamic house that provides these kinds of tools and offers the opportunity to help build them.

Gerdi Snippe

Job Titles:
  • Employment Lawyer
Gerdi Snippe is an employment lawyer and mediator. As a lawyer, she specialises in employment law and contract law. Her sub-specialisations are co-determination and collective dismissal. As a mediator, she is highly experienced in mediating mainly employment-related conflicts.

Jim van Klaveren

I graduated from the Rotterdam University of Applied Sciences for Communication & Multimedia Design, During this study, I already did a lot of freelance design work, but after graduating I started working full time at Human Insight. Since then, I have been responsible for the visual aspect of Human Insight. This means preparing printed matter, shooting and editing the videos, making data visualisations and possibly animating and much more. If you're looking for custom visualisations, don't hesitate to contact me! Outside of work I am very interested in art, design, science, food, film and music.

Joris Martens

My mission is to lead organisations towards a sustainable future. Clients describe me as sharp, committed and resourceful. In summary, I help teams and leaders to be agile, which means we are continuously learning and able to adapt to the rapidly changing environment. I am a consultant, facilitator, trainer and executive coach. I found my calling during my study Kaospilots. The name tells the story; surf the waves of chaos with a diverse team. Therein lies the creative capacity to innovate and learn deeply. For the past 15 years I have focused on organisational development, the last seven years my focus has shifted to leadership and ‘agile' working. I have led large organisation ‘transformations' and guided smaller organisations. My heart beats faster when I can take groups on a strategic and operational level a big step further. Work is the most important form of meaning for me; I am also active as a mountain guide, drummer and I like to cycle long distances.

Lennart de Winter

Lennart de Winter is an HR consultant and mediator. As a consultant, he specialises in guiding reorganisations and strategic compensation & benefits issues. As a mediator, he mediates mainly labour-related conflicts and advises organisations on conflict management. In 2022, he founded Faire HR BV together with Gerdi Snippe.

Marc Pennartz

Marc Pennartz is a company doctor and in 1991 founded Medisch Consult the first privatised health and safety service in the Netherlands. As Partner at Top Executive Care, he is not only a doctor but also an executive coach, focusing on the link between leadership, vitality and personal functioning of top managers in professional organisations. He is an expert on burnout in professionals and top managers. His knowledge, experience, intuitive power and especially people-oriented approach are the key to positive influence that leads to lasting and sustainable results. Directing, balancing and connecting with others and being active in (working) life. He achieves this at both individual and team level.

Nick Roy

Nick is a highly experienced leadership and organisational development professional who works independently and advises, as well as holding Associate positions as Faculty Member and Program Director at Ashridge Business School and as Business Consultant and former Program Director at London Business School. With over 28 years of experience in Executive Development and Consulting and as an applied business psychologist, Nick specialises in leadership and talent development, organisational development, and strategic and transformational change.

Peter Robertson

Job Titles:
  • Psychiatrist
Peter Robertson is originally a psychiatrist, but his extremely broad interests have led him to change careers several times, first as a consultant and researcher at KPMG and then as an independent entrepreneur. He spent a lot of time researching and developing new concepts and their associated instruments. After years of research and advice, these activities have grown into Human Insight, to which he now contributes as a researcher and advisor. He is also internationally active as an executive coach and is working on his third book.

Richard Robertson

Graduated with honours from Leiden University in Social & Organisational Psychology and Economic & Consumer Psychology with an honours program in leadership, I have always been interested in how people, teams and organisations function and can achieve optimal results together. After doing a double internship, first at Change Logic, a change leadership consulting company in Boston, US, and then an internship as a trainer and supervisor at Leiden University, I started working with a possible PhD in mind as program manager at Nyenrode Business University. Although this was an extremely inspiring and instructive period, the entrepreneurial existence started to itch more and more and I founded our company Forward Focus together with my partner Sebastian Hamers to focus on coaching and guiding young professionals and start-ups. Because we made frequent use of the AEM-Cube® and associated concepts, we started talking more and more with Human Insight and we became increasingly involved in helping to develop and deliver joint products and training. This collaboration has grown into a merger of both companies, after which I became a partner at Human Insight. Within Human Insight I am involved in everything that has to do with content and product development, from writing texts to developing training courses and e-learning modules. In addition, I am active as a speaker on the themes of strategic diversity and organisational ecology, as a trainer in Executive Presence and I still have the desire to enter a PhD trajectory in the not-too-distant future. I spend most of my time with great pleasure in our company and developing and enriching the concepts. In addition, you can often find me on the golf course, in the cinema or in a good restaurant with friends and family!

Rick Price

After a previous career as a software developer and project manager, I started working at KMG as a management consultant specialised in IT and change management. Within this position, the focus was mainly on the integration of KMG and Peat Marwick, which had just merged at the time. In 1995 I gave up my role as a partner there and, together with a few colleagues, bought myself into the management of a project management consultancy. This new company specialised in business change and has facilitated some of the largest change programs especially within the electricity and financial sectors initially in Europe, but now also in other parts of the world. The company was acquired in 1999. Until 2002 I led the business consultancy and program management department. I am one of the founders of Human Insight and have had many different roles within it, including non-executive, business development and managing director. Nowadays I remain involved with Human Insight through management support and thinking along about strategic issues and developments.

Romée van Velzen

I got my bachelor's degree in Psychology at Leiden University and am currently studying for a master's degree. I have always found human behaviour super fascinating and there is still an awful lot to discover in how people are put together and what their behavioural associations are. Human functioning sometimes seems very simple, but it is often more complex than you think. I was looking for work alongside my studies where I could really learn something and get a better picture of Organisational Psychology. That's how I ended up at Human Insight: a perfect combination between learning more about improvement of organisations (on a human level) and being a support to the team. I started as a Project Worker where I help the project managers generate the projects. If you want to know more about my role, feel free to send me a message! In my spare time, I like to be creative and enjoy hanging out with friends, reading a book and playing sports. But most of all, I like to spend my time backpacking to see as much of the world as possible! Later I hope to work in an international environment, as I believe there is a lot to learn from people coming from other cultures!

Scott Hutcheson

Scott Hutcheson, PhD has spent 25 years helping current and future leaders design, manage and strategically transform complex organisations and ecosystems to make them more adaptive, innovative and competitive. He is involved with more than 500 industry, public sector, higher education and nonprofit organisations in the United States and internationally. He has collaborated with the White House, Department of Commerce, National Science Foundation, USDA and other federal agencies to design and execute strategies to manage complex challenges in economic competitiveness, innovation and public health. He teaches at Purdue University and serves as a guest lecturer at other universities, both in the United States and abroad. Scott designs and delivers courses and learning experiences with a global reach. He has taught thousands of students from more than 140 countries. Scott writes for scientific journals, magazines and newspapers. His latest book Strategic Doing: Ten Skills for Agile Leadership (Wiley) was a #1 Amazon New Release and was named one of the best business books of 2019.

Sebastian Hamers

I graduated in Innovative Entrepreneurship and Business Development at the University of Twente with a bachelor's degree in Small Business and Retail Management. From an early age I have developed an interest in entrepreneurship and what it takes to grow a company successfully. My interest in this theme was further fueled when I came into contact with an entrepreneur affiliated with the University of Twente who was committed to marketing the patents and technologies that the university brought out. Afterwards, I took the step to work for an incubation platform that was created to help SMEs grow further. The platform, Growth Accelerator Program, was initiated by the Ministry of Economic Affairs, PwC, AKD, De Baak Management Center, Philips Innovation Services and Port4Growth. I was responsible for the recruitment and selection of entrepreneurs who wanted to achieve strong growth. During this period, I learned a lot about the ins and outs of business models, the importance of well-functioning teams and the importance of "working on your company and not in your company". For example, I was responsible for setting up a special series of masterclasses for the fastest growing companies. Issues such as internationalisation, growth financing and the management of growth and people were the most important themes and the link has been made here with Human Insight. What I have learned in a short time from entrepreneurs and the management of growth within organisations fits perfectly with the philosophy of Human Insight. What appeals to me most within Human Insight is the way in which organisations gain insight into how people can contribute optimally and lift a company to a higher level. Within this context, I am involved in the further expansion of the company. This means that I can visit our international clients and that I am expanding our active business partner network. In my spare time, I spend a lot of time with family and I really enjoy barbecuing, beach life and sports.

Will Samson

In my career spanning more than 30 years, I've focused on two things: helping people navigate change and guiding them to make their best contributions to any challenge. My first job outside of college was in politics, leading 28 political campaigns in the Southeastern United States for eight years. I made the transition to the IT world, where I worked in technical roles as a hardware and software architect. But even in that sector, most of my work was about helping people through change. As Chief of Computing for a major American university in the early 1990s, I wired the entire campus and brought the Internet to every student. During the heyday of dot-com, I had a start-up called SmartMinistry that provided administrative tools to nonprofit religious organisations based on the belief that most people joined those organisations so they could care for others, not with budgets and membership databases. Most recently, I led the IT change management efforts for a major defense industry merger in the Washington, DC area, where I was able to help the leadership focus on the people side of change, even in technology adoption. I left the corporate world for eight years to get a PhD in Sociology. That social perspective, combined with my master's degree in information systems and my ICF certified coaching training, allows me to have both an individual and a group perspective on the work I bring to teams and organisations through Inzet. The desire to lead people through uncertain times also motivates the work I do in other areas of my life. I helped set up an organisation called Common Change 17 years ago, where we work to eliminate economic isolation. I continue to mentor that group, and it has now grown in the US and in three countries.