SPRINGBOARD - Key Persons


Glen Maxwell-Heron

After over 10 years' experience as a marine engineering officer in the Royal Navy, Glen spent the next 10 years working in consultancy with Fujitsu Consulting and delivering business and IT change in the financial services sector for Nationwide Building Society and Halifax Bank of Scotland. After a 4 year stint in Japan work doing consultancy and training delivery with companies such as Saint-Gobain Isover, Tycho Electronics and Kirin, he returned to the UK to focus on management and leadership development. The key thing he learned is that getting the people part of change right is key to success despite it being difficult. So now, Glen helps businesses put their people at the heart of their change agenda. He is adept at delivering interventions, either on a team or individual basis, to enhance leadership, teamwork and culture to give organisations the best possible chance of success. He has experience of all phases of the project lifecycle: from planning/analysis, through implementation and then in to embedding the change to deliver lasting benefit. "I have been hybrid working for over 20 years with teams based in various different locations around the UK and, in turn, I was based remotely from my managers and leaders. The technology has changed dramatically in that time but, as always, it is the strength of your relationships that will enable you to get things done quickly. I have worked in strong cultures, both good and bad, and have seen the positive impact that engaged leadership can have on an organisation. I have learned lots about how to lead remote teams: some from positive experience but also large amounts from ‘how not to do it'. I really enjoy working with organisations that want to improve their performance in the people area - you can never put too much focus on your people."