ROLLINS COUNSELING CENTER - Key Persons


Ashley Lees

Job Titles:
  • Licensed Mental Health Counselor
Ashley is a Licensed Mental Health Counselor and received her Master's degree in counseling psychology at Framingham State University. She has over 5 years of experience working with a diverse population, including children, adolescents, adults and families in the community. Areas of interest and training include those who are struggling with depression, anxiety, trauma, relationship issues, self-harm, and gender identity. Her approach draws from the techniques of humanistic therapy, Cognitive Behavioral Therapy, and Dialectical Behavioral Therapy. Ashley believes in a collaborative partnership and meeting the client where they are at. Her goal is to create a supportive and accepting space for individuals to explore, understand, and listen to their unique experiences and needs. She enjoys bringing creativity and humor into her therapy sessions.

Brad Parmenter

Brad is a seasoned clinician with extensive experience working with adults and adolescents. He offers a strengths-based perspective and utilizes EMDR and Cognitive Behavioral Therapy in his treatment. Brad's philosophy is to focus on what one can do, rather than what has been lost. His primary clinical focus is injury and disability, and the loss and trauma that comes from that. He is also experienced in treating mood disorders, anxiety, and depression. Brad believes that the client is the only one who can determine what causes the issue and when it has improved. He believes a therapist is there to guide the client to different perspectives, but the answers must be arrived at by the client themselves. This is done through a safe environment and the therapeutic relationship.

Carolinda Sterczala

Carolinda uses a warm and collaborative approach, and with two decades of clinical experience, has helped hundreds of adults get relief from a variety of concerns. She is especially helpful in areas of life transitions, anxiety, trauma, and loss. She will actively engage with you to understand the challenge and craft an approach just for you. Carolinda has extensive experience in EMDR and AEDP, approaches which may accelerate healing. For individuals "hyperaroused" from developmental trauma, she offers neurofeedback to help "Calm the Fear-Driven Brain", and is board certified in neurofeedback. She also provides attachment-based Circle of Security Parenting (COS-P) seminars. When you are ready to begin creating the life you'd like to live, Carolinda can help you get to a place that feels lighter and strong.

Cindy Isaacs

Cindy is a seasoned clinician with extensive experience working with adolescents and adults. She provides a warm, accepting, collaborative approach to treatment. She works with people experiencing grief and loss, life changing illnesss and injury, depression, anxiety, congenital conditions, executive functioning issues, physical disabilities and developmental disabilities. She works with individuals as well as their family members & caregivers. Cindy is also a Certified Infinite Possibilities Trainer and an Executive Function Coach. Cindy provides her clients with the support, insight and skills to help them move beyond the obstacles they are facing, no matter how difficult the obstacle might be.

Emily Carroll

Job Titles:
  • Clinical Social Worker
Emily is a licensed clinical social worker who specializes in providing individualized therapy to meet the unique needs of each client. She received her Master's degree from Simmons University and holds certifications in the treatment of traumatic stress and attachment-based therapies. Emily takes a client-centered approach to therapy, customizing each session to the individual needs of her clients. Emily's works with adults and teens. Her expertise lies in treating individuals who struggle with anxiety, depression, trauma, and relationship issues. She firmly believes that everyone has the potential to achieve their goals and lead a fulfilling life. Emily's therapeutic style is warm, compassionate, and non-judgmental, she strives to create a safe and supportive environment for her clients. She helps clients understand their behaviors, emotions, and relationships while developing effective coping strategies. Emily believes in a holistic approach to therapy, considering all aspects of her clients' lives, including their physical health, social support systems and spiritual well-being. She works closely with her clients to identity their goals and tailor treatment to their unique needs. Emily has worked in a variety of mental health settings including community mental health, residential and medical facilities and has experience working with clients of all ages, backgrounds and cultural identities. Emily brings a wealth of knowledge and experience to her practice, she is dedicated to helping her clients achieve their full potential. Therapy is a collaborative process, and Emily values working with her clients to help them achieve their goals.

Janelle Joliat

Using a strengths-based and holistic model, Janelle recognizes and nurtures the innate potential of each client in achieving their goals. As a therapist, her purpose is to serve as a compassionate guide, assisting clients in discovering and fortifying these inherent strengths while also exploring patterns of past experiences. Janelle works directly with clients to create a path towards meaningful personal growth and fulfillment. She creates a therapeutic space that fosters authentic self-expression, while wholeheartedly embracing a spirit of openness, warmth, and humor, ensuring clients feel genuinely supported throughout their journey. Janelle specializes in assisting individuals seeking to develop coping skills related to anxiety, major life changes, trauma, grief, depression, family or relational dynamics, and parenting skills. Drawing upon cognitive behavioral therapy, solution-focused approaches, mind/body connection, and mindfulness practices, she employs a diverse range of tools to guide individuals towards their unique goals

Kaylee Schworm

Job Titles:
  • Licensed Clinical Social Worker
Kaylee is a Licensed Clinical Social Worker and earned her Master's degree from Simmons University. She is experienced in working with families, children and adolescents with a range of behavioral and mental health challenges. She especially enjoys working with adolescents to help them navigate their mental health in a healthy manner. She seeks to help her clients achieve their goals for lasting change by combining their inherent strengths and skills with new coping skills in a warm, validating, and therapeutic environment.

Kellsey Forest

Kellsey obtained her Master's Degree in Social Work at the University of Northern Iowa, specializing in Trauma-informed Care. She has worked in a variety of settings including inpatient and outpatient substance abuse clinics, domestic violence shelters, intensive case management, in-home therapy, behavioral health intervention services for children and families, and, most recently, outpatient private practice. Kellsey's work has primarily focused on supporting individuals who have experienced complex and acute trauma, depression, anxiety, substance abuse, domestic violence, chronic stress, and life transitions. She is extensively trained in some of the most effective forms of trauma therapy including Trauma-Sensitive Yoga (300-hour Trauma Center Trauma-Sensitive Yoga certification) and EMDRIA approved Basic Training in EMDR. Kellsey considers being a partner and witness to her clients' growth to be one of her biggest honors in life. Her style is warm, nonjudgmental, client-centered, and empowering.

Kerry Rollins

Kerry has 20 years of experience working with adolescents and adults. She provides an interactive, collaborative, and individualized approach to treatment while utilizing evidence-based therapies. Her sensitivity, acceptance and appropriate use of humor help people feel comfortable. Her goal is to provide a safe, respectful, and healing environment in which to support your growth. Treatment approaches include: EMDR, CBT, Ego State Therapy/IFS, AEDP, and Hypnotherapy. She specializes in the treatment of Anxiety, Trauma and PTSD, Dissociative Disorders, First Responders and Performance Enhancement. She is an Emergency and First Responder Certified Clinician, EMDRIA Certified and an Approved Consultant in EMDR and ASCH Certified and an Approved Consultant in Clinical Hypnosis. She is available for professional consultations with clinicians.

Kimberly Fantini

Job Titles:
  • Licensed Independent Social Worker
Kimberly is a Licensed Independent Social Worker. Kimberly brings 25 years of Mental Health experience along with her to our practice. She is a graduate of Northeastern University and Salem State College. Kimberly works with adults and teens who struggle with anxiety, depression, substance use, and relationship issues. She is trained in Smart Recovery Substance Abuse Counseling. Her primary goal is to focus on tailoring treatment to meet the individual needs of the client's defined goals and expectations of treatment. She incorporates a trauma informed approach to assist individuals through their own healing and recovery process. Kimberly incorporates warmth, acceptance, and genuineness into her sessions to ensure an ongoing comfortable and non-judgmental rapport. She aims to focus on the client's strengths in order to help them identify and utilize their positive and healthy coping skills in order to live their best life. She helps her clients feel strengthened and more satisfied both individually and in relationships with others, while accessing greater understanding and resiliency to create long-standing, meaningful change.

Lorri Mack - COO

Job Titles:
  • Director of Operations
Lorri Mack is the Director of Operations and brings her passion for streamlining processes and operational efficacy to our practice. Her enthusiasm and excitement is evident in her forward thinking approach in enhancing not only the operational functions of the practice but ensuring our clients' experience a supportive and streamlined process as well. When she isn't working, you will find her obsessing over her 3 golden retrievers or out for a round of golf with her husband. She is also credentialed as a National Board Certified Health & Wellness Coach -NBH-WHC.

Margaret Feeney

Margaret (she/her) is a Licensed Independent Clinical Social Worker and psychotherapist who sees clients online and in person at our Westford location. She recognizes that there is no "one size fits all" approach and tailors her sessions to fit the needs of the client. Margaret utilizes a strengths based, person first, trauma informed lens while adding elements of other treatment approaches in order to empower her clients and allow them to gain a deeper understanding of their inner and outer worlds. While Margaret specializes in working with adolescents, she enjoys seeing people at all stages of life including those who identify as disabled, neuro-divergent, BIPOC and/or LGBTQIA+++. Transparency and agency are important values in Margaret's work and humor will often find its way into sessions with her. Margaret has a Bachelor's Degree in Developmental Psychology and received her Masters of Social Work degree from Smith College. She is currently working towards her EMDR certification. When she is not working, Margaret enjoys teaching her toddler about the world, reading and buying supplies for new hobbies she will never actually start.

Matthew Vachon

Matthew is a laid-back counselor with a good sense of humor who takes a genuine and open approach with clients. He holds a Master's Degree in Mental Health Counseling and enjoys working with teens (ages 15+) and adults.

Nicole Dell

Job Titles:
  • Erario
Nicole earned her Master's Degree in Social Work from Simmons University in Boston. Although her first career was Education, Nicole is truly passionate about helping others through individual, couples and group therapy. Nicole specializes in working with individuals who are battling with addiction, depression, anxiety, suicidal thoughts, trauma and anger management. Nicole has worked in a variety of settings such as hospitals, outpatient clinics, and homeless shelters, which assists her in truly meeting people where they are at. Nicole believes that the client is the expert and she is simply a guide in helping people reach their goals at their own pace. Nicole is open to different modalities of treatment because not one approach can work for everyone. Nicole's goal is to create a safe, comfortable, and accepting space for folks to come and create positive change in their lives.

Paige Suse

Paige obtained her B.S. in Psychology from Northeastern University and her Master's Degree in Counseling Psychology at Salem State University. She has worked in a diverse array of treatment settings including inpatient, residential and partial hospital and has seen a wide variety of diagnoses. With a background in athletics, she recognizes the connection between the mind and the body. Her approach draws from cognitive behavioral therapy, dialectical behavior therapy, and mindfulness techniques. She also has experience using expressive arts techniques. Paige believes in a nonjudgmental and collaborative therapeutic relationship with room for empathy, humor and creativity. She believes that the work is done in and out of the therapy session. She seeks to help her clients build their toolbox in order to cope with obstacles and reach their goals.

Shannon Russell

Job Titles:
  • Health Counselor
Shannon Russell is a licensed mental health counselor with over 9 years of experience treating children, adolescents, and adults. Shannon is passionate about working with those who struggle with anxiety, depression, low self esteem, self harm, trauma, and existential crises. Shannon utilizes a person centered, trauma informed, holistic approach to treatment. Shannon takes time to create a safe and healing space with focus on the therapeutic relationship. Shannon's holistic approach incorporates mind, body, and spirit for emotional wellbeing and transformation. Shannon draws upon modalities such as Mindfulness, IFS, Somatic Experiencing, ACT, EFT, and DBT. Shannon enjoys creating a safe and healing space for a variety of populations including LGBTQIA+ and BIPOC. Shannon has completed EMDRIA approved basic EMDR training. Shannon holds a Certificate in Evidence Based Psychotherapy for Care of Clinicians. Shannon is also a Certified Psychedelic Assisted Psychotherapist.