VIACARTE - Key Persons
Job Titles:
- International Customer Services
With a 30+ year track record in customer service , Francisco Gómez oversees our international contact center dedicated to customer relationships. Francisco spent the first segment of his career serving the New York Department of Transportation, and now works in our Dominican Republic operation.
Job Titles:
- Global Accounting Coordinator
Francisco Muñoz is based in our Mexico operations center, and is responsible for managing the accounts of our multiple international locations. He is the liaison between the financial institutions and the accounting firms which represent ViaCarte and its affiliated companies. Francisco graduated from Universidad del Valle de México, with continued specialty tax studies at Universidad Panamericana.
Jason is an active player in a number of global Fintech, payment processing, crowdfunding and blockchain technology projects.
His in-depth knowledge and experience from within the Fintech and payment processing industry has allowed him to hone the ability to accurately identify the different challenges from country to country to ensure all projects are successfully completed in line with compliance regulations.
As an advisor with the Blockchain Association of Canada, blockchainassociation.ca the Fintech advisor for the National Crowdfunding and Fintech Association (NCFA Canada), He is an active advisor and mentor to several entrepreneurs around the world.
Job Titles:
- Key Strategist
- Workflow and Solutions Architect
With extensive experience in the both the technology and creative fields, K. Lynn is a key strategist of ViaCarte. K is a specialist in workflow solutions and software. She interacts with clients to plan and develop individualized needs, and implementation, but is also involved in overall technology strategy for the company. K was formerly a strategic partner for Adobe Systems, working with creative agencies across North America to develop and train creative/IT departments in deploying software solutions.
Natalie is a graduate of the New School University. With experience in both the payments and programming industries, Natalie has more than 20 years of experience in technology management and operations. Natalie supervises all international payment schemes of ViaCarte. Natalie works in our Miami office, but often travels to many of our Latin American offices.
Job Titles:
- Communications and Finance Administrator
Nathalie has more than 10 years experience in payments processing, working with both issuing and acquiring portfolios. She has participated in all facets, from customer service, to operations, reconciliation Services and Client Relations.
Nathalie acquired a Diploma in Business Studies at the Antigua State College and a Diploma Office Specialist at the Antigua Barbuda International Institute of Technology. In addition to the payment processing industry, she has also worked in airline, retail and human resources.
Job Titles:
- Compliance Consultant, CAMS Certified
Rajpal has over 10 years of experience within Compliance and Risk from the gaming, ecommerce, payments and cryptocurrency sectors. His expertise in compliance, risk assessments, financial crime, due diligence, onboarding, advising and implementing regulations as well as undertaking complex investigations and fraud analysis has helped him develop a wide array of skills as well as exposure to different regulations and standards
He is a member of ACAMS and has been CAMS qualified since 2018 to compliment his Law degree and Masters undertaken in 2007 and 2008.
Job Titles:
- Compliance and Security Officer
Ramy Malek is a seasoned Global Customer Management Operation Administrator, with insight on the pioneering Viacarte™ technology of universal approach to global solution expertise. Ramy brings over 10 years' experience in compliance and service-based fields, derived from interaction with banks, processors and insurance entities.