NORTHPOINT WELLBEING LIMITED

• 86900 - Other human health activities

We inherited a service with very long waiting times. We introduced a validated CAPA model, which combines demand & capacity modelling with a client-centred approach. CAMHS users and their families are invited to an initial ‘Choice appointment', aimed at identifying what they want help with and reaching a shared understanding of the problems. From there a range of alternatives can be offered, including other services, strategies they can use to help themselves, and if appropriate, a follow-on appointment for a CAMHS intervention can be booked at that point. We were able to reduce waiting times significantly, increase the numbers of families supported each year, and improve patient experience... We're now one of the largest charitable providers of therapeutic services in the region, working with adults, children and young people... We provide therapy to over 5000 people a year, in Leeds, Calderdale, and York.

Also known as: Calderdale CAMHS

Previous names: LEEDS (WPF NORTH) COUNSELLING, LEEDS COUNSELLING

Registration numbers: 03216262 (CH), 1057908 (W), 3216262 (W)

Primary location: Leeds United Kingdom