FIRST CALL ANSWERING SERVICE - Key Persons
We all come in contact with hundreds of companies a day. Usually in the form of a billboard, face-to-face interaction, an online advertisement or a voice over the radio. We are repeatedly told how a company can meet "our needs", but are they truly? Have you ever completed a transaction and just said to yourself, "Wow, that just made my life simpler or my day better. They really care about their customers." I ask, because I'm afraid that most transactions don't end on such a positive note. Many companies see their customers as "just another transaction". This is where Dawn stands out. The mission of CallDawn.co, First Call Answering Service and The Efficiency Expert is to serve clients FIRST. She nurtures relationships instead of transactions and it is evident in how she drives her business.
Job Titles:
- VP of Business Development for CallDawn.Co
Joe Adam is the VP of Business Development for CallDawn.co and boasts over 20 years of experience in both the answering service industry, as well as the arena of information technology. His background in IT has allowed him to apply dexterity and to excel in managing a multitude of information systems and personnel. He has proven leadership skills demonstrated, only in part, by the migration of over 30 call centers from a premise-based telephone system to new age technology. The results of these innovations continue to foster cost savings, along with increased reliability and efficiency for users. His resume features an all-in-one portfolio that highlights his ability to support clients from the ground-up. From the building and organization of new call centers and server headquarters to simplifying the overwhelming technical tone for those of us that are less savvy, Joe provides top-notch expertise.