EMS - Key Persons
Danette began her career in dispatching and data entry at private ambulance, Rescue Eight, in 1984. When AMR acquired Rescue Eight, Danette continued overseeing employee needs and management development… More
Danette began her career in dispatching and data entry at private ambulance, Rescue Eight, in 1984.
When AMR acquired Rescue Eight, Danette continued overseeing employee needs and management development. Her primary focus was recruitment, employee benefits, auditing personnel files, and training and development.
As AMB expanded and the need for a personnel manager presented itself, Danette joined forces with her husband, Pat. Danette oversees workforce planning and recruitment, and drives employee development and engagement. She also manages employee benefits, compensation, and payroll. Danette has over 25 years of experience in Human Resources to lend reliable guidance and leadership to the management team at AMB.
2011 - Present
Maryann is a Certified HIPAA Privacy & Security Expert and a Certified Ambulance Compliance Officer. She has a vast understanding of the intricacies … More
Maryann is a Certified HIPAA Privacy & Security Expert and a Certified Ambulance Compliance Officer. She has a vast understanding of the intricacies of laws and regulations which govern the EMS industry. These include, but are not limited to, the Health Insurance Portability & Accountability Act (HIPAA), breach notification and enforcement, the Federal Trade Commission's Red Flag Rules for Identity Theft, the Office of Inspector General's compliance programs for ambulance suppliers and third-party medical billing companies, and Payment Card Industry (PCI) Data Security Standard 3.0 (DDS).She developed and implemented the company's ongoing employee compliance training program. Maryann also monitors employee behavior as it relates to the security of patient information. She provides the necessary training, follow-up, and discipline as necessary. She is also a CACO, CAPO, and CAC.
Noreen started her career in the EMS billing industry as an EMS Data Entry Specialist. In this position, her primary duty was to review patient care reports and code … More
Noreen started her career in the EMS billing industry as an EMS Data Entry Specialist. In this position, her primary duty was to review patient care reports and code and bill claims. In 2008, Noreen accepted the position of Office Supervisor, tasked with managing both the EMS Data Entry Specialist and Customer Service Departments. She became a Certified Ambulance Coder (CAC) in 2010 through certification from the National Academy of Ambulance Compliance (NAAC). Noreen transitioned to Regional Operations Manager in 2011 and was directly responsible for managing accounts for all regional clients. Noreen was promoted to Director of Operations in 2018, and as such, ensures day-to-day operations are performed in accordance with all state and federal regulations. As an active member of the American Ambulance Association, Noreen stays current with industry trends.
Job Titles:
- Director of Financial Operations
2003 - Present
Noreen has been with AMB/FR for over 20 years. She manages the Cash Receipts Department, Account Representative Department and Operation … More
Noreen has been with AMB/FR for over 20 years. She manages the Cash Receipts Department, Account Representative Department and Operation Assistants. Noreen monitors the cash flow of our clients and is a key contact for financial reporting. During the onboarding of new clients, Noreen actively reviews claims and payers, assists with reconciling, as well as follow up on other new client set up details. She has many years of experience analyzing aging reports, collection trends and payer mix. Noreen has been a part of the development of many of our processes, which we believe has improved revenue for our clients.
Since its inception, Pat has been instrumental in the growth of AMB. After successfully partnering with more than 200 fire departments, his primary role today is customer relations. More
Since its inception, Pat has been instrumental in the growth of AMB. After successfully partnering with more than 200 fire departments, his primary role today is customer relations. He solidifies existing relationships by remaining accessible to each client and present in day-to-day operations. He performs a quarterly analytical review of rates, payer mix, and revenue to generate projections and monitor productivity. Ultimately, Pat is the primary contact for administrative personnel to tackle challenges and maximize opportunity. Pat is an active member in many professional organizations, helping to expand his network, maximize trade knowledge, and increase opportunities for AMB's clients.
Growing up with family ties to the fire service industry, Sarah started her passion for EMS at a young age. Sarah began her career in EMS as an EMT-B at a private ambulance service… More
Growing up with family ties to the fire service industry, Sarah started her passion for EMS at a young age. Sarah began her career in EMS as an EMT-B at a private ambulance service, but soon discovered her strengths were outside of the ambulance. Early on in her career she demonstrated the key components for leadership. This experience taught Sarah how to connect with employees and clients, while simultaneously learning the technicalities of the EMS billing industry. Sarah works closely with AMB's executive team on high level operations, while remaining hands on in daily operations. With over twenty years in ambulance billing services she has developed a well-rounded knowledge to assist with any departments needs or requirements, and continues to utilize these skills with all departments on a day to day basis. Moreover, she oversees the implementation of new accounts, and ensures a seamless transition for both AMB and their clients. She works with administrative personnel to personalize their billing portfolio to maximize efficiency. She continues to stay involved with accounts, reviewing trends to ensure processes stay current and are handled properly. She is a Certified Ambulance Coder (CAC) through certification from the National Academy of Ambulance Compliance (NAAC). Sarah ensures she in current with her education in industry standards, and frequently attends conferences to further establish relationships nationally. Sarah is an active member of several EMS associations, including the American Ambulance Association and the Wisconsin EMS Association.
The roots of AMB go back to 1979 when Arlington Heights Illinois Firefighter, William E. Andres Jr. decided to start his own private ambulance service. During his years of owning Rescue Eight Paramedic service, his staff excelled at ambulance billing and reimbursement. That modest beginning grew the business by word of mouth and good reputation. After the sale of his private ambulance service in 1995, the concept of an EMS billing service was born. AMB began municipal billing operations in 1995 with six clients. We have grown to provide services to over 350 agencies, including large municipalities, fire protection districts, volunteer departments, and private ambulance services of all sizes.
Although William E. Andres Jr., has long since retired, his family and previous management staff own and operate the company today. Today AMB proudly employs over 140 staff members. Our industry experience dates back to a time when claims were submitted on paper and typed by hand. As the billing process has evolved, so has the technology and staff of AMB. AMB is committed to providing a state of the art electronic billing service; relying on our highly trained staff, industry experience and robust technological systems.