CHATBOT - NLP

A chatbot based on natural language processing (NLP) is an AI-powered software solution that communicates with consumers in real-time to assist consumers via messaging applications. NLP-based chatbots give end-users the impression that they're having a conversation with a human agent, but in actuality, it's the chatbot engine that does the work... Natural Language Processing (NLP) enables chatbots to instantly interpret and respond to your customers' messages with meaningful answers. NLP helps the chatbot to understand what the customer intent is, allowing the bot to use AI capabilities to respond appropriately. In a way, the solution improves the user experience and assists human agents by automating repetitive and time-consuming interactions... Improve customer service with AI-powered Chatbot, a natural language processing solution.