INTERVENTION HELPLINE - Key Persons


Adam Faulkner

Job Titles:
  • Family & Post Intervention Support Specialist
Adam Faulkner is originally from Jeffersonville, Ohio, a small Midwestern town. After several years of active alcoholism and drug addiction, Adam found himself facing a 5th DUI charge and potentially looking at years in prison. As a result of his entire family's commitment, he started his road to recovery in April 2017 with Family First Intervention, an effort initiated by his sister-in-law. Following a successful intervention, Mr. Faulkner boarded a plane accompanied by the intervention specialist and took a flight to Phoenix where he entered detox and then an inpatient treatment program. As a result of the professional guidance received during the intervention planning process, Adam went on to graduate from a long-term treatment facility. While residing in a sober living home after graduation, he received notice that his 5th DUI case would be treated as his first offense, giving him the freedom to remain in Arizona and continue his recovery. Adam Faulkner is actively involved in the recovery community and enjoys being of service as outlined in a 12-step program. He has a passion for assisting others throughout their journey in treatment as well as their transition back into society. Adam has worked in the field of recovery for 5 years, assisting families and clients in gaining insight about recovery, healthy communication, and boundaries. What once was a life filled with mind-altering substances, alcohol, chaos, and destruction has been transformed into a life full of hope, faith, gratitude, and growth. When Adam is not assisting others in seeking a solution in recovery, he spends time playing golf, visiting family, and connecting with friends.

Amy Cooper

Job Titles:
  • Counselor
  • Support Specialist at Family First Intervention

Andrew Engbring - CEO, COO

Job Titles:
  • CEO
  • Director of Operations
Andrew Engbring began his career in the addiction field managing a sober living home in Encinitas, California. Through the years, he has shown a tremendous and ongoing commitment to improve upon processes, believing that client experience and family relationships are at the core of healing. in his opportunities of service. Andrew has displayed an ability to be a "man of many hats" and has held various positions in: sober living homes, student recovery programs, advocacy groups for young people in recovery, addiction and mental health treatment, admissions, marketing, and business development. He credits his early days in the industry to a great mentor who urged him to challenge what we think we know about addiction treatment and also to strive for perfection. Andrew demonstrates his calling on a daily basis, never forgetting that every person he encounters in his work is a life at stake. He fully believes that with the right guidance, recovery is possible for every client as well as his or her family. Like many others with this calling, Andrew is in long-term recovery. For him, physical sobriety is but the necessary first step. True recovery is about what we do with the gift of sobriety. He strives to spread a message of hope, compassion, and service. Andrew has studied psychology and music at Yavapai College and Mira Costa College. Beyond helping others, he spends his free time in the outdoors where, with his wife and two dogs, he enjoys camping, hiking, traveling, and 4-wheeling.

Ashley Drake

Job Titles:
  • Intervention Coordinator
Ashley's passion is to aid in the recovery process of those suffering from addiction as well as their loved ones caught in the vicious cycle. Her motivation to help others is rooted in her own recovery. In 2010, Ashley entered treatment for polysubstance use and began her recovery journey. She has been in recovery for 13 years and continues to work a 12-step program. She is dedicated to giving back to addicts, families, and communities what she has been given. Ashley earned an MA in Ministry at Carolina University, magna cum laude; a BS in Psychology at Bethel University, summa cum laude; and an Associate's degree in Sociology at Nashville State Community College, summa cum laude. She is a member of Sigma Alpha Pi, the National Honor Society of Leadership and Success.

Chip Winfrey

Job Titles:
  • Intervention Coordinator
After an extensive professional career in other industries, I transitioned into the field of substance abuse treatment and professional intervention after being blessed with my own recovery from addiction in 2011. As the child of an alcoholic parent and grandparents, my own struggle with this illness emerged in my teens and grew significantly worse over the ensuing years. My chance at a new life finally began when my closest family members removed the support system around me that had unintentionally enabled my addiction. From a bitter existence as a reclusive, entirely dysfunctional alcoholic to the fulfilling and rewarding life of a world traveler, vocal artist and author, I have experienced for myself the gift of recovery that I am so eager to share with others. Decades of struggle have been repurposed into enormous assets to me in my role as an intervention coordinator, helping families to better understand not only the true nature of the illness of addiction, but the family dynamic around the addicted loved one, including how to effect permanent, positive change for both.

Joseph R. Novak

Job Titles:
  • Counselor

Lisa Loverde - VP

Job Titles:
  • Vice President

Makayla Zubal

Job Titles:
  • Administrative Assistant

Mike Loverde - Founder, President

Job Titles:
  • Founder
  • President

Regina Greene

Regina started her career as a volunteer crisis counselor, dealing with victims of domestic violence and sexual assault. Before returning to school at Grand Canyon University to train as an addiction counselor, her experience and education in early childhood studies at Wilmington Harbor College allowed her to work in social services with children and families as a Court-Appointed Special Advocate (CASA). Regina has been involved in the counseling field for well over 18 years, working both inpatient and outpatient in drug treatment centers and psychiatric facilities. Regina is a trained Neurolinguistics Practitioner and Clinical Hypnotherapist with an educational background in trauma and addiction from Grand Canyon University. She is currently preparing a doctoral degree in Clinical Psychology at the University of Arizona. Regina has worked primarily with individuals and families struggling with the co-morbidity of mental illness and addiction for the last 12 years, developing and facilitating psycho-educational recovery groups along with responsibility for continuing staff development and education.

Shahar Engbring

Shahar Engbring was raised in Arad, a small town in the south of Israel. She served in the Israeli armed forces as a front-line officer and, following a promotion, was able to pursue her passion for social work in the Magav, a border guard unit. In this position, her responsibilities included caring for the psychological and social needs of soldiers and their families. Inspired by this work, Shahar continued her education in the United States. She then spent several years in the jewelry industry before returning to her passion for helping others. Shahar has seen the consequences of substance use within her family, which provided her with the experience and the knowledge to help families navigate the difficult journey of recovery. Shahar loves to spend her free time with her husband and their two dogs. She enjoys the outdoors, camping, hiking, traveling, and working out.