ZAG TECHNICAL SERVICES - Key Persons
Job Titles:
- Director of Client Operations
Ananya Ridenour is the Director of Client Operations at ZAG Technical Services, where she leads all aspects of client services, systems operations, escalations engineering, and EDI support. She has lead managed services teams throughout her career to drive operational improvements that deliver increased productivity.
Job Titles:
- Vice President of Operations
Eric Regnier leads ZAG's operations and service delivery teams, with a focus on operational excellence, continuous improvement, and quality. He holds master's degrees in technology policy and computer science, with professional certifications as a CISSP, CCSP, and PMP.
Greg Gatzke is the President of ZAG Technical Services. He is responsible for guiding operations in line with the organization's broader vision of building a future where technology is a competitive advantage. Gatzke founded ZAG 22 years ago, calling on his extensive experience with the aerospace manufacturing corporation and defense contractor McDonald Douglas and as a consultant with the Network Technology Group.
Jason Payne has more than 25 years of IT experience, the most recent of which he spent managing end user and desktop support, infrastructure, and Salesforce CRM for more than 500 users across North America.
Jim Hunton is Chief Technology Officer at ZAG Technical Services, where he takes a client-centered approach to implementing technology, providing companies with a competitive advantage. During his tenure at ZAG, Jim has been instrumental in providing a framework for client technology strategy that takes a multi-layered approach to planning, solution implementation, and ongoing system management.
Job Titles:
- HR Manager
- Human Resources Manager
Laura Spurzem is ZAG's Human Resources Manager, calling on her broad-based background in all aspects of HR management, recruitment, and benefits. She brings over 10 years of experience to the senior leadership team and aligns ZAG's HR strategy with its business strategy.
Job Titles:
- Director of Client Strategy
Patrick Day is the Director of Client Strategy at ZAG Technical Services, where he oversees strategic initiatives for the sales and consulting arm of the business. He also serves as an advisor for clients calling on his extensive experience as an IT leader over the last 18 years.
Job Titles:
- Director of Platforms and Integration
Paul Jozwiak is the Director of Platforms and Integration. His diverse professional background includes project, change, and strategic management with extensive cross-functional leadership experience in IT and product development.
Robert Collings is ZAG's Marketing Director, responsible for market research, positioning, messaging, and the tactical delivery of internal and external marketing communications. He's a 2x founder and held high-level marketing positions in open-source software and in the entertainment and publishing industries.
Job Titles:
- Vice President of Data and Software Services
Thuan Ngo is the Vice President of Data and Software Services at ZAG Technical Services, where he's responsible for expanding ZAG's portfolio of applications and data services to further empower clients with innovative solutions that emphasize automation and data insights.
Tim Bussey is the Chief Financial Officer at ZAG Technical Services, where his responsibilities range from traditional financial to broad-based operational initiatives. Before joining ZAG, Tim held a variety of senior financial roles in the Bay Area with companies ranging from large public companies to start-ups, as well as local nonprofits.