CUSTOMER PERFORMANCE

We Provide Consulting, Research, and Design Services that Launch Innovations and Improve the Performance of Customers and Employees... In our award-winning book Creating Do-It-Yourself Customers, we introduce our Coproduction Experience Model and Coproduction Experience Process as catalysts for designing customer experiences that engage customers as co-creators of value.

Also known as: Customer Performance Group LLC

Primary location: Reno United States