ESSENCE KPO

Essence KPO is a customer centric service provider of outsourcing & remote sourcing solutions over voice, email and chat, accounting and data entry... We believe in strengthening customer relationship through service optimization. Our continuous improvement methodology coupled with predictive analytics, delivers differentiated services, providing our clients with a competitive edge. Since customer support is a critical human touch point for eCommerce companies, Essence KPO enables revenue enhancement by maximizing each opportunity... Essence KPO offers a Knowledge Process Outsourcing & remote sourcing (KPO) model that combines front office contact center and back-office processes called integrated KPO.

Primary location: Ahmedabad India