THE INSURANCE CENTER - Key Persons
Job Titles:
- CIC, CRM / Vice President - Agency Operations
Angie received her Certified Insurance Counselor's designation and Certified Risk Management designation over 20 years ago. She has served in most every capacity in the agency. She has been managing the operations of the agency for the past 18 years. Angie spends her time training, retraining, supervising, managing, problem-solving the tough issues that arise daily and oversees all of our automation development. She is 100% committed to the staff's professional development. She studies all of the products each of our insurance carriers offer and trains the agents on how to use these products to fit the needs of our clients. This is especially true when bringing in a new insurance carrier. Angie's devotion to the agency, to her staff and all of our clients is second to none.
Steve's initial duties began when he was a teenager filing and cleaning the office for his dad on the weekends. After graduating cum laude from the University of Georgia with a degree in Risk Management and Insurance, Steve began working full time at the agency.
Steve considers one of his most important duties to be the selection of insurance companies we contract with to write insurance. There are hundreds of insurance companies but only a select few who meet our rigorous standards. This process is always in motion as insurance carriers change. Steve embraces change and thrives on doing the diligent work required to search out the best carriers with the best policies, low and fair pricing, and who stand up and pay claims expediently and most fairly.
Another important part of Steve's responsibilities is selection of our personnel-having the right team members and agents make all the difference in building a successful company. Steve shares his vision and expects his team members to go the extra mile in building strong, trusting relationships with Insurance Center clients. He states: "We are selling a promise. It is a unique brand of trust and commitment which must be earned each and every day. Our clients must receive the very best service and rock-solid insurance solutions that are tailored to their needs. Our clients decide to stay with us based on keeping our promise and delivering top-notch personal service. We must earn their trust and their recommendations to their family, friends and business associates in order to succeed."