GHANA CUSTOMER SERVICE INDEX

The Ghana Customer Service Index (GCSI) is a national indicator and an independent, objective benchmark of customer satisfaction and evaluations of the quality of goods and services patronized by both Ghanaians and non-Ghanaians living in Ghana... The Ghana Customer Service Index is produced by the Institute of Customer Service Professionals (ICSP) through a partnership with ACUSRI (Africa Customer Service Research Institute) a customer service research consulting firm.

Primary location: Accra