FIRESTARTER - Key Persons


Alex Glazier

Job Titles:
  • DESIGNER
Alex Glazier isn't just any designer. He is a designer who believes his work can make a difference in others' lives and make the world a better place. Alex cares about history, ideas, how we think about things and even how we think about thinking. He cares about context, the big picture and the details. While Alex currently serves in dual roles at FireStarter and as the brand designer at Lambda Chi Alpha, a career in design wasn't always a given. Alex started his career in music - working in production, stage crew and live sound - until a turning point in 2014 led him to the world of design. In his free time, Alex enjoys spending time at the climbing gym, riding a bike down the Monon Trail or booking a flight to a far-away location. Fun fact: he once was an amateur boxer who won his first - and only - two fights in the ring. Alex is proud to be a part of Team FireStarter, which he describes as a genuine group of people who want to make great things happen. "I gravitate toward design work for clients who do social good and support other people living their best life. FireStarter's clients share these values and more - such as investing in the long-term effort of growing their brand. I'm excited to be exposed to new subject matter, learn new things, meet interesting people and grow as a designer."

Dakota Pennington

Job Titles:
  • Multimedia Specialist
Dakota comes to FireStarter after most recently serving as video content creator at Parkview Christian Church in Orland Park, Illinois. Prior to that, he held membership and marketing roles with the Wayne County Area Chamber of Commerce and Whitewater Broadcasting, both of which are based out of Richmond, Indiana. Dakota joined the team at FireStarter after being drawn to its balance of creative freedom and collaboration as well as its focus on companies that serve others. "I'm most looking forward to helping clients take their organizations to another level and helping them grow."

Dawn Bonnell - President

Job Titles:
  • OWNER
  • PRESIDENT
Dawn Bonnell is an award-winning marketing strategist with more than a decade of experience creating compelling content that is data-driven yet sure to cut straight to the heart of your mission. Dawn's expertise will allow your team to clarify and energize your brand messaging and better reach others through authentic and actionable content marketing. Prior to joining FireStarter, Dawn served as senior marketing specialist at Indiana Donor Network, where she developed and implemented brand standards, managed content strategy and spearheaded regional and nationally recognized paid media campaigns. Her attention to the needs of the organ donation and transplantation community earned her recognition as a finalist in the Organic Promotion category of the Social Good Awards, a program created to raise global awareness around the positive impact that brands, agencies and nonprofits can have on society. Dawn's marketing experience extends to physician specialty groups, major hospital systems such as Indiana University Health, where she served as partnership and events associate, and family-owned businesses such as Case Design Remodeling, where she worked as a marketing director. As owner and President, Dawn works directly with FireStarter's mission-oriented clients. "Every day, our clients pour their hearts and souls into their work. I feel immense responsibility that we are as committed to them as they are to doing good in the world. "

Jama Pryor

Job Titles:
  • Account Executive
Jama Pryor brings more than 20 years of healthcare brand, marketing and communications experience to FireStarter, where she helps manage client brands focused on organ donation and transplantation, organ transplant logistics and air medical. Before joining FireStarter, Jama spent 12 years at Indiana University Health, serving in philanthropy, communications and marketing roles. She led the marketing strategy for IU Health service line brands, including IU Health transplant and orthopedics. Jama recruited Dr. Aaron Carroll, now a celebrated health columnist with the New York Times, to launch "Advances in Transplantation," a podcast on ReachMD, notable then for its popularity. In 2016, Jama and agency colleagues were recognized with an Indianapolis Gold ADDY Award for their microsite, Race to Recovery, telling the story of IndyCar racer James Hinchcliffe's recovery from a near fatal accident in 2015. Jama led the storytelling, including interviews with Hinchcliffe and the IU Health care team members, which garnered national press and contributed to a successful fundraising campaign. Prior to joining IU Health, Jama owned a marketing consulting agency providing marketing strategy and writing. Her passion for serving mission-driven organizations is an asset to FireStarter's client roster and its storytelling firepower. "I'm excited to be part of spreading the good news about how these clients are making a meaningful difference in peoples' lives and innovating in the healthcare space."

Jennifer Jenks

Job Titles:
  • Client Services Manager
Jennifer Jenks brings a positive, yes-and attitude to FireStarter, where she helps clients take their projects from ideas to industry-disrupting solutions. With more than 15 years of experience in the organ donation space, Jen uses her knowledge to help FireStarter's clients elevate their mission to save more lives through donation and transplantation. Prior to joining FireStarter, Jen served as a program manager for the Association of Organ Procurement Organizations (AOPO), a non-profit recognized as the national voice of OPOs. She got her start in the field while working for OPOs such as Tennessee Donor Services in Nashville and Infinite Legacy, then known as Washington Regional Transplant Community, in Falls Church, Virginia.

Nate Haines

Job Titles:
  • DIGITAL COMMUNICATIONS SPECIALIST
Nate Haines has a talent and a passion for marketing and creating relevant content for target audiences. He enjoys helping organizations define who they are and identify ways to demonstrate the positive impact they have on the world. Nate comes to FireStarter from Indiana Donor Network, the state's federally designated organ recovery organization, where he successfully managed social media accounts across multiple platforms. Nate introduced social graphics and campaign content that increased brand awareness and spiked user engagement by over 120%. He also has proven success with marketing campaigns that have helped grow event registration. Nate is grateful for the opportunity to be a part of FireStarter's passionate team of professionals and serve its mission-oriented clients. "I am very impressed with our clients' desire to serve others. Their service-first mentality is something I'm looking forward to supporting."

Rachel Hill Ponko

Job Titles:
  • MEDIA RELATIONS / WRITER
Rachel Hill Ponko combines her dual passions for storytelling and strategic marketing to help your organization produce and land media stories that not only exceed your marketing goals but also make your stakeholders proud. Her experience as a marketing strategist, media relations specialist and television news producer ensures she brings a unique perspective to each new project and challenge. Rachel comes to FireStarter after using her expertise to grow earned media, launch blogs and fine-tune messaging at Indiana University School of Nursing, Indiana Donor Network and the Indiana Historical Society. Prior to working in media relations and marketing, she spent a decade managing newsrooms and newscasts at WISH-TV in Indianapolis, WNDU in South Bend, Indiana, and KOMU in Columbia, Missouri. She is a two-time winner of the regional Edward R. Murrow Awards, which recognize local and national news stories that uphold the Code of Ethics, demonstrate technical expertise, and exemplify the importance and impact of journalism as a service to the community. Rachel finds daily inspiration in serving FireStarter's mission-oriented clients. "It is a privilege not only to know these remarkable individuals and organizations making a difference in the world but also to aid in their efforts to reach wider audiences."

Sue Finkam - Founder

Job Titles:
  • FORMER CEO
  • FOUNDER
  • Its Founder and Former CEO
FireStarter wouldn't be where it is today without its founder and former CEO, Sue Finkam, and her vision for elevating the work of mission-driven organizations. After launching FireStarter, Sue went on to lead the marketing firm through its first three years. During that time, she laid the groundwork for the firm's continued success by assembling a team of experienced, passionate creatives and strategists for whom she served as a mentor, overseeing work on many impactful projects across industries and services.

Taylor Hollingsworth

Job Titles:
  • VISUAL DESIGNER
Taylor Hollingsworth is an experienced visual designer who specializes in helping companies present their branding in a meaningful way. There is no one more willing than Taylor to meet your looming deadline with urgency, skill and a gracious attitude. Taylor joined FireStarter after serving as a multimedia designer at Indianapolis-based Indiana Donor Network, where she helped amplify the message of the importance of organ, tissue and eye donation and transplantation. While at Indiana Donor Network, Hollingsworth's design work earned her recognition as a finalist in the Organic Promotion category of the Social Good Awards, a program created to raise global awareness around the positive impact that brands, agencies and nonprofits can have on society. Hollingsworth says the opportunity to grow as a designer drew her to the team at FireStarter. "Working with FireStarter's various clients is an exciting aspect of my role because I'm able to create for and work with companies across the country. I'm also incredibly lucky to work with such a hardworking and talented team. The amount of support we have for one another is truly special."