CONVERGED TELEPHONY NETWORKS - Key Persons

Emma Lewis with Converged Telephony Networks is the best customer service/account manager I have ever had the pleasure of dealing with. They were nothing short of kind, patient, knowledgeable, and went out of their way to ensure our satisfaction at every step. Emma is a shining example of what CSRs can and should be for their clients. Kudos!!

I spoke with Christopher McQueen today to program our new phones that were installed yesterday. I was frustrated at the beginning of the call due to now knowing that I was unable to program the phones myself and he handled all of my questions and request and grace and ease and was the biggest help I could have asked for. He went above and beyond helping us today getting us to full operation level!! I will be calling him in the future with any programming needs that we have!