ERIC J. DEWEY

Highly experienced service specialist with strong leadership skills, technical expertise, and a management background. Skill sets include advanced customer service and support, leadership, relationship management, logistics management, training, technical support, investigation and analysis, time management, and documentation... Receive and process customer orders for new equipment. Provide troubleshooting and technical support for existing equipment... Provide technical support for web hosting/domain management accounts. Identify opportunities for account upgrades to maximize customer experience.