CEXPERENTIA

As a furniture retailer, having an edge against the competition is critical and the need to measure the stats that are important to run and grow the business are paramount. Csuiters usually feel confident that they have very accurate knowledge about their business, but many times that confidence is lost as you go down the organization. Opposing views in company meetings will oftentimes shine a spotlight on those differences and one view point will win out based on where that person sits within the org chart. Conversations like this only spotlight one unavoidable truth, you simply don't have the data. There is a fine line between opinion and fact. Understanding what the data tells you and acting on that data can put you on the fast track to heading catastrophe off at the pass by making a wrong decision based on belief; what you think to be true. You may feel that your business is based on foundational beliefs that customers are treated well, their lives are enriched by partnering with..