MY KPI DASHBOARD SDN. BHD.

Contact Centre Analyst (CCA) was born out of necessity, by senior level Contact Centre practitioners, with over 100 years of combined experience in managing large, complex process driven Contact Centre Operations... Contact Centre Analyst (CCA) takes Business Intelligence to a different level by creating and displaying new management information that does not exist, or that is highly complex or time consuming to produce... All KPIs are consistently reported by Day, Week, Month and Year to Date, which enables Dashboard Users to focus on a set of standardised set of organizational goals.

Also known as: Call Centre Analyst Limited

Primary location: Kuala Lumpur Malaysia