CTI - Key Persons
Heidi trains and supports the development of Transition Coaches® across the country. Previously, she was a Transition Coach® during the original research for the nationally-recognized Care Transitions Intervention®. She was integral in CTI curriculum development, design, implementation and dissemination of regional, national and international training plans as well as the web-based training platform. Currently, Heidi is a Certified Specialist in Poison Information at the Rocky Mountain Poison Center.
Lynn Schemmer-Valleau has been working in the field of aging and dementia care since 1992. She joined Multnomah County Aging, Disability & Veterans Services in 2009 as the Coordinator of their Evidence Based Health Promotion programming. As a AAA Manager she started her involvement with Care Transitions® in 2014, as the program was developing in a national demonstration project with CMS. Lynn and her team have a robust Care Transitions® program in partnership with other AAA's around Oregon. Their Metro Care Transitions Program has solid hospital partnerships and proven outcomes for patient success and return on investment for the hospital. Lynn became a CTI trainer in 2021. Lynn and her husband, two teen boys and two rescue dogs live in Portland and enjoy all of the beauty of mountains, ocean and trees that the Pacific NW can offer.
Michelle leads the training, development, and on-going support of Transitions Coaches® in the vast network of CTI Program Providers. She guides new partners through a readiness process to ensure successful implementation of the CTI program. Previously, she served as an instructor, community-workshop leader, and a county program manager in Northern California for multiple Stanford University Chronic Disease Self-Management Programs (CDSMP). Recently, Michelle was a statewide Director of Development for evidence-based health prevention programs. She is proud of her purpose to help people help others in the most effective and fun way possible.
Traci has worked in the aging field for over 30 years, with experience in long term care, home health, hospice, case management, and acute care. She began working at the Riverside County Office on Aging in Southern California in 2000, and now supervises several case management programs, including Family Caregiver Support, and their local Care Transitions Intervention®. In 2009, Traci had the opportunity to launch CTI with a partnership between the ADRC and the county hospital in Riverside. Having coached nearly 1000 patients, she is passionate about CTI, and eager to see new Transitions Coaches® embrace their exciting role.