SDL - Key Persons
Job Titles:
- Technical Support & Onboarding Manager
Job Titles:
- Member of Our Customer
- Technical Support & GIS
Job Titles:
- Director of Development
- President
Jack is the Vice President of Operations, ensuring our client's needs are being met both from a software and customer service standpoint. He oversees the sales, customer success, marketing, technical support and training teams.
Job Titles:
- Technical Support & Onboarding
Job Titles:
- Member of Our Customer
- Technical Support & Testing Supervisor
Job Titles:
- Director of Customer Success
Eileen hosts in-house and offsite trainings to ensure that our clients have the knowledge and tools they need to take full advantage of our municipal management software.
John develops and oversees SDL's two municipal website solutions: GovSites & SDL Sites.
Mike is a Junior Developer at SDL, assisting with the development of specific product lines.
Job Titles:
- Director of Operations
- Vice President
Seamus oversees the SDL Desktop solution. He works closely with clients to ensure SDL Desktop meets their needs from a functionality, data and automation standpoint.
As part of SDL's Customer Success Team, Linda assists with client outreach, training and support.
Emily oversees the strategy and execution of our marketing materials, events, communication and initiatives.
Madison assists our SDL Sites and GovSites clients with content updates, web design and support.
Job Titles:
- Customer Success and Training Assistant
Brendhan is a valued member of our customer support team with a focus in GIS Mapping.
Brandon manages our onboarding process for all new clients. He is also a certified GIS professional.
Mike is a valued member of our support team assisting clients with any questions or issues.
Job Titles:
- Junior Developer
- Member of Our Support Team
Kate is a developer at SDL. She's specifically responsible for SDL Portal and Online Plan Review (which handles the plan review process from start to finish).
In addition to being a valued member of SDL's technical support team, Charlie assists with client deployments and various Building initiatives.
Tom and his sales team help local governments to modernize with software solutions that streamline department processes and empower residents to engage online.
Job Titles:
- Member of Our Support Team
- Technical Support
Steve is a valued member of our support team assisting clients with any questions or issues.
Dale is a valued member of our customer support team specializing in SDL Mobile, SDL Portal and SQL Server.
As Director of Customer Success, Dee ensures that our existing clients have the knowledge and tools they need to take full advantage of our municipal management software.
Job Titles:
- Member of Our Support Team
- Technical Support
Wendy is a valued member of our support team assisting clients with any questions or issues.
Jake is our Junior Programmer assisting with data management and front-end web development.