LIGHTHOUSE GROUP - Key Persons
Job Titles:
- Customer Relationship Executive
Alan has experience of working in retail and wholesale management roles, the insurance sector, the building industry and now with the sales & marketing team at Lighthouse. Outside of work, Alan has a keen interest in art, music and the theatre.
Alison knew from a young age she wanted to be a Manager and Clarks gave her the opportunity to be on their Leadership program after leaving school. Upon completion this led her to a career with Clarks that included running several stores in South London and also running a project in Spain for a few years. Having broadened her people development expertise, she realised her work passion was more about people becoming the best they can be, rather than in operations, and became a freelance trainer in 2006. Out of work, she enjoys gardening, socialising and family time.
An experienced customer focused professional with a career predominantly spent managing and supporting clients and people. Apart from spending time with anything that has fur and 4 legs, Angela enjoys nothing more than helping and supporting others to be the best they can be.
Having recently worked in the health sector, Caroline joined the admin department in 2022 and enjoys being part of a busy, friendly team. Away from her desk, Caroline loves spending times in the great outdoors and discovering new places.
Job Titles:
- Director / Head of Programmes
Charlie has had a varied career including being a tax accountant, director of golf and a self-employed coach, all of which has led to her dream job as Director of Lighthouse. Charlie has a genuine belief in people development. Everyone has hidden or untapped talents, and Charlie wants Lighthouse to deliver programmes that enable our delegates to explore and discover how they can be their best at work - whatever their job. Charlie enjoys sport, particularly golf and cricket, is an avid reader and spends the weekends walking on the Suffolk Coast - whatever the weather.
Starting her career in the banking world, Gill took on a range of leadership roles before moving into the world of training and consultancy in the early 2000's. She spent some years working as a training consultant before forming Lighthouse in 2012. These days Gill focuses more on running the business than delivering training but still works with a few longstanding clients. Gill is passionate about helping people to see themselves as others do, and adapting their approach accordingly. She does this with the use of psychometrics and 360 feedback, particularly supporting Senior Leadership Teams. Outside work Gill loves travelling, wine and watching Lewis Hamilton….not necessarily in that order!
Grant has been in Learning and Development for 30 years, as a trainer, coach, mentor and facilitator. He's passionate about learning, in particular how it helps people grow their self-esteem and find their unique purpose. He's admired Lighthouse's approach to people and learning for a long time so when he was given the opportunity to join our team he didn't hesitate. Grant is a keen photographer and enjoys lots of exercise, in particular cycling and walking in the beautiful Norfolk countryside.
After working for 30 years plus in the software development business delivering successful product releases, Julie took the opportunity to move into the adult training arena using the knowledge, skills and behaviours developed over the years. Now her children are grown up and taking on the world, Julie is working hard in her spare time on reducing her handicap and losing less balls on the golf course.
Prior to starting at Lighthouse, Kerry worked in the Insurance Industry for 20 years. Outside of work, she enjoys days out with her family and friends. If Kerry has any spare time, which is rare with having twins, she enjoys walking. This September she completed the South Coast Challenge in Eastbourne, where Kerry walked 25km for charity.
Job Titles:
- Apprenticeship Support Administrator
Lorraine has worked in customer service for out 20 years, she enjoys working and being part of a busy team. In her spare time she enjoys spending with with her family and friends, going to the cinema, pub quizzes, walking - especially by the beach, Zumba and Bounce.
Job Titles:
- Client Relationship Manager
Michelle is a Senior Training Professional, delivering many successful training interventions, with completion of all elements of the training cycle. As a Senior Training Manager, she led director sponsored training and development that reached over 1000 sales staff, along with regional and head office support teams in the financial services arena. Michelle creates an interactive learning environment, allowing practical illustrations to "hit the mark", creating space for leaners to consider the impact they generate within their workplace, along of course with potential change they may wish to consider.
Niki is dedicated to inspiring her delegates to unlock their potential by applying learned skills in the workplace. Her facilitation style is marked by high engagement and interaction, ensuring a memorable learning experience for her participants.
Job Titles:
- Sales and Marketing Manager
With 35 years of sales experience, Roy has a passion for teamwork and community. Married for 30 years and proud father of 4, he believes he has perfected the art of Dad-jokes… ♂️
Samm has 18+ years of experience in Operations including Team Leading, Resourcing, Training, HR, Recruitment and Projects. In her spare time she enjoys history and watching Marvel and Star Trek.
With 13 years' experience in the marketing and design world, Sarah looks after branding, social media and all aspects of marketing for Lighthouse. When Sarah is not at work, she will be either looking after her young family, watching Doctor Who or trying to find some time to pursue her photography hobby.
Vicki joined lighthouse just over a year ago having come from customer service and operational management background for 11 years. Vicki enjoys supporting people and getting the best out of them hence why she loves her job. Outside of work Vicki enjoys playing football and spending time with her family and friends.
Ward, a Certified Principal Business Psychologist, brings 25 years of experience in organisational development and learning. A Registered Scientist and a member of both the British Psychological Society and the Psychological Society of Ireland. Ward specialises in designing management and leadership programs, His international talent programs have impacted individuals from more than 20 countries. All his work has two enduring themes: Learning and Behaviour, helping people learn from their experiences and to improve interactions with others. Outside work, Ward enjoys watching judo (bones not as young so doesn't play as much), reading, and cooking.