LUCIDIAM

It was a crazy, ridiculously stressful job that never seemed to slow down. Our supervisors were on us constantly to hit our SLAs, which were buried in hundreds of pages of contracts. We were working across two, three, six different systems sometimes, and we were going insane... Unitii makes support work easier by pulling tickets from your systems/queues, automatically ranking them, and letting you work them from one screen.

Also known as: Lucidiam Inc., The Lucidiam Inc.