RHAPSODY STRATEGIES - Key Persons


Catherine Fair

Job Titles:
  • Business Coach
  • Certified Business Coach

Cathy Lumsden


Eric Deschamps

Job Titles:
  • Business Coach

Paul Chambers

Job Titles:
  • President at Lloyd 's Electric Co. Ltd
Trefor Munn-Venn is a man of focus and action. His first focus is caring for people. I first met him when he reached out to me in my role as a Toronto Police officer, and drove 500km to come meet me simply because he was interested in improving the concept of relationships and technology to save and improve lives that was being championed by Toronto Police Service. At that first meeting I brought a graffiti artist with me, who was part of what we perceive as ‘the solution' to bad relations between cops and youth in our community. We both came away from that meeting with the comment "He's a good guy". We have been in contact since. There are few people with the knowledge and integrity to integrate social media with purpose and process into an organization. I can only think of 2 people I would consider for this task, and Trefor is one of them. Trefor Munn-Venn is not only a thought leader, but has the ability to organize a team to take the vision into action in a collaborative and positive way. Honour to know and collaborate with Trefor and his team. Scott Mills - Toronto Police Service Corporate Communications Social Media Officer My first exposure to Trefor was during his time at Conference Board - an outstanding communicator with solid grasp of the public safety domain. In recent years Trefor has emerged as a true leader in social media and continues to provide outstanding support directly and via his company Social Catalyst, to Canadian public safety and security stakeholders. Trefor is innovative, personable and a pleasure to work with. I highly recommend Trefor and his company as a high value, results-oriented team. Jack Pagotto - Head/Multi-Agency Crisis Management, Capability Engineer, Emergency Management Systems & Interoperability, Public Safety S&T We retained Trefor and his team to help us to develop a social media strategy that could be implemented by our small workforce. The strategy was simple and well targeted. Social Catalyst then moved into a coaching role, allowing us to learn the art and science of engaging our prospects and clients in the online environment, without fear of making a misstep along the way. If you'd like to know more, please contact me personally; I'd be pleased to speak with you directly. Leslie Anne Palamar - Associate at Sandler Training Ontario www. Trefor is an exceptional individual that takes the time to connect, build a relationship, understand your vision and goals. I recommend Trefor if you are looking for an effective social media strategy that stays true to your companies. Noémie L. Cote - Owner, Rocket Creatives

Rob Dale

Job Titles:
  • Leader
  • Co - Leader
Rob is a great leader and visionary. He has the uncanny ability to clearly communicate his vision and develop a strategy to see it realized. His team-leading skills and encouraging spirit keep you motivated to reach your end goal. I would highly recommend Rob as a business and personal coach. - Scott Conway, Castle Homes

Steve Osmond

Job Titles:
  • Business Coach

Trefor Munn-Venn

Job Titles:
  • Co - Leader
Trefor has been amazing to work with! He has brought a lot of clarity into our work as business owners. We are optimizing our internal systems and the business is running smoothly and more efficiently. We are looking forward to upcoming changes as we continue our journey with business coaching. Trefor Munn-Venn is a man of focus and action. His first focus is caring for people. I first met him when he reached out to me in my role as a Toronto Police officer, and drove 500km to come meet me simply because he was interested in improving the concept of relationships and technology to save and improve lives that was being championed by Toronto Police Service. At that first meeting I brought a graffiti artist with me, who was part of what we perceive as ‘the solution' to bad relations between cops and youth in our community. We both came away from that meeting with the comment "He's a good guy". We have been in contact since. There are few people with the knowledge and integrity to integrate social media with purpose and process into an organization. I can only think of 2 people I would consider for this task, and Trefor is one of them. Trefor Munn-Venn is not only a thought leader, but has the ability to organize a team to take the vision into action in a collaborative and positive way. Honour to know and collaborate with Trefor and his team. Scott Mills - Toronto Police Service Corporate Communications Social Media Officer My first exposure to Trefor was during his time at Conference Board - an outstanding communicator with solid grasp of the public safety domain. In recent years Trefor has emerged as a true leader in social media and continues to provide outstanding support directly and via his company Social Catalyst, to Canadian public safety and security stakeholders. Trefor is innovative, personable and a pleasure to work with. I highly recommend Trefor and his company as a high value, results-oriented team. Jack Pagotto - Head/Multi-Agency Crisis Management, Capability Engineer, Emergency Management Systems & Interoperability, Public Safety S&T We retained Trefor and his team to help us to develop a social media strategy that could be implemented by our small workforce. The strategy was simple and well targeted. Social Catalyst then moved into a coaching role, allowing us to learn the art and science of engaging our prospects and clients in the online environment, without fear of making a misstep along the way. If you'd like to know more, please contact me personally; I'd be pleased to speak with you directly. Leslie Anne Palamar - Associate at Sandler Training Ontario www.AboutSales.Sandler.com Trefor is an exceptional individual that takes the time to connect, build a relationship, understand your vision and goals. I recommend Trefor if you are looking for an effective social media strategy that stays true to your companies. Noémie L. Cote - Owner, Rocket Creatives Because of Trefor's vast experience as a highly effective speaker and communicator in both public and private sector, he employs a variety of creative solutions to ensure that his clients' expectations are exceeded. His down-to-earth and sincere approach to leadership and social media inspires trust and confidence in both his capabilities as well as those within his community of colleagues, friends and clients. Just being in his presence is pure joy. If you want to increase your social media presence in a way that feels real backed with performance data, hire Trefor. He'll make social media make sense. Tina Collins - Organizational Transformation, Strategic Planning, Performance Management and Leadership Development I have had the privilege of knowing Trefor for around three years in many different circumstances. He is the most consistently good-natured and pleasurable person I've ever met! As a leader in the vast and ever-changing field of social media, he is extremely well respected in the entrepreneur community while the success of his company (Social Catalyst) is a testament to his character. As a past eSAX speaker, Trefor brought a wealth of knowledge and enthusiasm to a full room of very appreciative entrepreneurs! Thank you Trefor! Jarrod Goldsmith - Leader and Founder of SAX APPEAL and eSAX (the Entrepreneur Social Advantage Experience) Working in close quarters with Trefor has led me to understand that Trefor doesn't just work hard. Trefor follows a passion. As a result, he's given the meaning of achieving client goals a more human approach all the while conveying his extensive knowledge about Social Media through strategic planning, an effective work ethic and contagious optimism. His ability to both deliver and measure results through comprehensive metrics has impressed me time and time again. Katia Veilleux - Co-founder & Brand Generator at Fable & Method I worked with Trefor at the Conference Board of Canada while I was growing the executive health network program. Trefor was, and is, an extremely dedicated worker who has creative ideas and is always willing to be innovative in solutions. Trefor is a joy to work with - intelligent, patient, helpful and funny. When I started my consulting business, Trefor was always available for a coffee and a discussion. Trefor loves helping people and is an excellent listener - key skills in the leadership roles he has assumed. Linda Hunter - Lean and Quality Improvement Consultant at Leading Edge Group Trefor is a sharp, creative leader who makes things happen. He can get at the heart of a complex problem better and faster than anyone else I've worked with. He leads by example, he mentors and manages a team in equal parts, and collaborates with his customers in an honest and productive manner. Plus, he's kind of hilarious. Simon Cheesman - Technical Product Manager, Telehomecare at Ontario Telemedicine Network