PHOREST - Key Persons
Job Titles:
- Head of People Operations
Job Titles:
- Content & Social Media Specialist
Job Titles:
- Senior Engineering Manager
Job Titles:
- Director of Product Management
Job Titles:
- Data Analytics Manager
- Data Analytics Manager - Product
Job Titles:
- L3 Technical Support Engineer
Job Titles:
- Sales Development Representative
Job Titles:
- Education & Rollout Manager
Job Titles:
- Associate
- Software Engineer
- Brand & Partnerships Manager
Job Titles:
- Global Social Media Strategy Manager
Job Titles:
- Head of Talent Acquisition
Job Titles:
- Product Management Lead - Phorest Pay
Job Titles:
- Demand Generation Specialist
Job Titles:
- Senior Customer Success Manager
Job Titles:
- Team Lead Customers Success & Pay DACH
Job Titles:
- Partnership Development Manager
Job Titles:
- Finance Director
- Finance Director - Finance
Job Titles:
- Senior Software Engineer
- Senior Software Engineer - Development
Job Titles:
- Strategic Assistant to the CEO
Job Titles:
- Associate
- Software Engineer
Job Titles:
- Head of Payments - Commercial
Job Titles:
- Global Head of Onboarding & Grow
Job Titles:
- Specialist
- Specialist - People
Job Titles:
- Chief of Staff North America
Job Titles:
- Technical Support Specialist
Job Titles:
- Business Insights Manager
Rob Hewitt - Chief Commercial Officer
Job Titles:
- Senior Onboarding Specialist
Job Titles:
- Head of Sales & Marketing North America
Job Titles:
- Founder & CEO of Phorest Salon Software
Not long after working the reception desk, Ronan noticed the owner was struggling with the same primary issues. Firstly, the salon was consistently dealing with at least one or two no-shows a week. Over time, this was adding up to a fairly significant loss in revenue. Ronan couldn't let this go… He knew there had to be a better way.
Ronan enlisted the help of a friend, (Phorest's co-founder, Jamie Mysercough) who worked with him to write a bit of software that could send the salon clients a simple text message through the internet (which in those days was dial-up) to remind them of their upcoming appointments. Within a month, they were able to reduce no-shows by 70%.
But they didn't stop there. The salon had another problem: getting clients back in, spending money after the Christmas rush had died down. So they came up with the idea to use the text message software they built to send their clients a message about a special offer for January, offering a free retail product with every appointment booked. Within days of the messages going out, they had filled up their books well into February. Other local salons began to take notice of this new style of promotion and began calling Ronan at his reception post asking where they could get access to it.
With that, the foundation of Phorest Salon Software was laid.
Job Titles:
- Onboarding Specialist Lead
Job Titles:
- Customer Manager
- Finance
- Finance Customer Manager / Marketing
Job Titles:
- Data Migration Specialist
Job Titles:
- Head of Education, Training & Support
- Head of Education, Training & Support - Customer Experience
Job Titles:
- Global Marketing Director
- Global Marketing Director - Marketing
- Global Marketing Director / Operations
Job Titles:
- Head of Customer Success North America
Job Titles:
- Head of Payment Operations / Product
Job Titles:
- Strategic People Business Partner
- Strategic People Business Partner - People
Job Titles:
- Support Agent / Development
Job Titles:
- People Operations and Employee Experience Coordinator
Job Titles:
- Engineering Manager
- Finance
Job Titles:
- Product Research Lead
- Product Research Lead - Product