WHAT MATTERS AT WORK

I've worked with many individuals and work teams over the years, and I'm often impressed by the dedication and commitment people bring to delivering quality service in the face of obstacles. One of the under-explored challenges they face is that they are frequently spending inordinate amounts of energy and resources reacting to the crisis of the moment, rather than being guided by a clear set of Intentions, Values, and Practices that help them focus on What Matters. That's why I've recently published What Matters At Work, a learning Guide that helps all of us who are determined to provide outstanding leadership and service, some important ways to do so... We have been able to pilot two initial What Matters at Work courses with impressive results, as participants have been inspired to take specific initial actions to improve their organizations. But I am also excited by how individuals see the benefits of developing such skills: To know for oneself where to focus energies can be a..