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  • www.serviceinnovation.org
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The KCS Academy was formed as a wholly-owned subsidiary of the Consortium for Service Innovation in 2011 by the Consortium, whose members requested a way to recognize - at an industry level - those who fully understand KCS. In 2022, the KCS Academy..

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  • www.serviceinnovation.org
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The Consortium is a nonprofit alliance of companies focused on innovation around customer and employee engagement, productivity, and success... We bring together experienced practitioners, digital transformation leaders, and forward-thinking..

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