Over the last 2 months we have increased the number of face-to-face appointments we offer to patients. One effect of this have been an increase in the number of patients attending the surgery. To help us to check patients in and navigate patients to their appointments we have decided that from 08:00 to 10:00 we will deal only with patients who have a booked appointment. This change will bring access at our front desk in line with our telephone access...
We make every effort to ensure that the information in your medical record is clear and easily understood. We appreciate that sometimes the clinician may use words or language that you are not familiar with. A useful guide to some commonly used medical terms is available here.