ITIL

ITIL® (Information Technology Infrastructure Library) is a globally recognised framework for IT Service Management that helps organisations deliver high-quality IT services aligned with business goals. It offers best practices for managing the entire service lifecycle, from strategy and design to transition, operation, and continual improvement... By adopting ITIL®, businesses can reduce downtime, enhance service reliability, and improve customer satisfaction. It supports operational efficiency, ensures compliance, and drives long-term value. ITIL® also provides a structured certification path, empowering professionals to develop essential ITSM skills and progress in their service management careers... ITIL® Certification is a globally recognised IT Service Management credential designed to equip professionals with a structured framework for managing and delivering IT services efficiently. It provides a common language and best practices that enhance collaboration between IT and..

Also known as: ITIL Ltd

Primary location: London United Kingdom