MARKETINGDONUT - Key Persons


Alastair Shortland

Job Titles:
  • Marketing Essentials

Alison Battisby

Job Titles:
  • Director
  • Social Media Consultant
  • Marketing Essentials
  • Social Media Consultant and Founder of Avocado Social
  • Social Media Expert
Alison is fascinated with communication and did her degree in English Language, with specific modules on online conversation - before social media even existed! She loves experimenting with different social media strategies, watching how audiences prefer to engage and helping brands to devise the best strategies to reach their audiences. Social media expert Alison Battisby provides an essential checklist to help you get the most out of Instagram, from creating themes to using hashtags. ... Alison Battisby is an experienced social media consultant and founder of Avocado Social. Alison has been involved in some ground-breaking social media projects for brands including Nokia, Tesco and Pringles as well as a range of UK start-ups and growing enterprises. Alison has been praised for her no-nonsense approach to social media, which suits all levels of knowledge and understanding. She has experience training brands of all sizes, including BBC, John Lewis and EDF Energy as well as many British SMEs.

Alison Davey

Job Titles:
  • Real Eyes Marketing / Marketing Adviser
  • Sales
Real Eyes Marketing supports sole traders, consultants and small businesses - getting the right products, services and messages through to the right customers. Experienced, with a life-long career in marketing and qualifications in both marketing and psychology, Alison supports sole traders, consultants and small businesses with marketing advice. Her work includes all marketing, from the creative identity of a business to strategic marketing - online and offline - and social media optimisation. Real Eyes Marketing has been in operation for ten years supporting the small business sector.

Andrew McMillan

Job Titles:
  • Principal Consultant
  • Customer Care
  • Expert
Sword Charteris is a business and IT consultancy with practices in the retail, government, services and financial sectors. Andrew spent most of his career at John Lewis, starting as a management trainee, and subsequently held a number of operational trading roles across several branches, culminating in running the furniture floor at Oxford Street. He then moved to head office and spent three years working as an internal consultant, reviewing competitors' activity across product, environment and service to provide the directors with a view on John Lewis' strengths and weaknesses. For his last eight years Andrew was responsible for customer service across the department store division and focused on delivering a consistent level of service across the shops that became synonymous with the brand. During that time John Lewis won awards from Which?, Verdict and Retail Week. Since moving into consultancy, Andrew has supported both small and large organisations in the government, financial, service and retail sectors in developing differentiation in their customer service.

Andy Bounds

Job Titles:
  • Communications Expert
  • Sales
Awarded the title Britain's Sales Trainer of the Year, and described by AstraZeneca's Global Communication Director as "a genius, whose advice can't be ignored", Andy's insights stem from the fact his mother is blind. This has given him a lifetime's experience of communicating from someone else's point of view… so critical when seeking to persuade others. Andy's three books are all international best-sellers. His core belief is: "It's not what you say that counts. It's what people do differently after you've said it." Andy Bounds is a communications expert, speaker and the author of The Snowball Effect: Communication techniques to make you unstoppable. He has spoken in 35+ countries, to audiences of all sizes, and delivered keynotes at the Professional Speakers Association conference, as well as for blue-chip companies, governments, professional bodies and business experts.

Andy Coughlin

Job Titles:
  • Andy Coughlin Consulting Ltd / Chief Executive
  • Consulting Ltd
  • Sales / ACC Ltd
Andy works with sales and management teams, helping them achieve high performance, especially when the pressure is on. Using the robust Gazing Performance System, Andy helps organisations to achieve long-term behaviour change. He draws on a wide range of experiences, from the corporate worlds of IBM and Compaq through to SMEs and also the voluntary sector. Andy works with teams across a range of sectors including technology and finance, and is also working with a government organisation in Dubai. He assists at events, and is lead facilitator with The Working Knowledge Group. He is also an NLP practitioner. Away from work, Andy is a keen sportsman, playing hockey, golf and coaching mini rugby. He finds that as well as being a great way to relax, these activities contribute greatly to his ability to work with teams. The parallels between business and sport are endless.

Andy Preston

Job Titles:
  • Director
  • Expert
  • Sales
  • Sales Performance Training Company Outstanding Results Explains How Training Can Help You Improve the Performance of Your Sales Team. .
Outstanding Results help improve the sales performance of small and medium-sized businesses. Andy Preston is a leading expert on sales and selling. Originally a professional buyer, Andy became not only the top salesperson in his company, but one of the top salespeople in his industry, and draws on that expertise to help people with sales and difficulties with selling. Andy Preston of sales performance training company Outstanding Results explains how training can help you improve the performance of your sales team. ...

Ben Caine

Job Titles:
  • Client Manager

Ben Dyer

Job Titles:
  • CEO of Powered Now
  • Sales and Marketing
Powered Now are providers of invoicing, estimating and scheduling software for small businesses. Ben Dyer is CEO of Powered Now, provider of invoicing, estimating and scheduling software for small businesses. Ben was previously CEO of SellerDeck which he joined in 2008, after working for Xyratex, BSkyB and BAE Systems. At BAE Systems he won Apprentice of the Year, and at BSkyB he was part of the team responsible for relaunching SkySports.com and its supporting infrastructure. A huge advocate of his home, the Isle of Wight, he is also a trustee of the Isle of Wight Youth Trust, a charity focusing on the needs of young people.

Camilla Holroyd

Job Titles:
  • Media Relations Executive
Camilla has a background in PR and media relations, previously working in a fashion PR agency before moving to JournoLink. At JournoLink she works closely on the journalist side of the business building strong relationships with key publications and building media engagement. She is committed to helping small businesses tell their stories and finding the right content for journalists, often keeping an eye on the latest trends and news.

Charlotte Sheridan

Job Titles:
  • Online Marketing
  • the Small Biz Expert / Director
The Small Biz Expert is a bespoke marketing agency tailored to small to medium business.

Chloë Thomas

Job Titles:
  • Online Marketing
eCommerce MasterPlan helps online retailers solve their marketing problems. They produce podcasts, books, and the occasional virtual summit that all provide the advice, inspirat...

Chris Barling

Job Titles:
  • Sales and Marketing
Starting from 2014, Powered Now has been providing software solutions for around 2,000 smaller trade businesses.

Darren Young

Job Titles:
  • Customer Care / Customer Service
Customer Service Network provides customer service best practice solutions that support your journey to service excellence.

Dave Chaffey

Job Titles:
  • Online Marketing / Smart Insights
Smart Insights offer consulting and training for all core digital marketing activities including communications strategy, search, social media marketing, email marketing and custom...

Derek Williams

Job Titles:
  • Customer Care
The WOW! Awards is the UK's only national award for customer service based purely on customer nominations.

Edwina Hughes

Job Titles:
  • PR / Eddy & Co Ltd
Eddy & Co Ltd help small businesses to develop and implement clear thinking and clear strategies.

Gemma Went

Job Titles:
  • Online Business Mentor and Growth Strategist
  • Sales and Marketing
Gemma Went is an award winning online business mentor and growth strategist helping small businesses grow and scale online. She's helped businesses achieve great things and smas...

Grant Leboff

Job Titles:
  • Sales / Sticky Marketing Club
Sticky Marketing Club understands that in this web-enabled, technologically driven world, the old sales and marketing models no longer work as they once did.

Ian Kirk

Job Titles:
  • Marketing Essentials

Joe Turner

Job Titles:
  • Online Marketing
iWeb are a certified Magento and eCommerce agency with over 20 years experience helping hundreds of businesses deliver their online objectives.

Karen Cave

Job Titles:
  • Online Marketing
Netitude provides managed IT services, strategies and support for businesses within the South West.

Luan Wise

Job Titles:
  • Fellow of the Chartered Institute of Marketing
  • Social Media
Luan Wise is a chartered marketer and fellow of the Chartered Institute of Marketing (FCIM), with more than 15 years' experience in agency, client-side and consultancy roles.

Lucy Whittington

Job Titles:
  • Online Marketing
Inspired Business Marketing provides no-nonsense business marketing and web sites that work.

Mark Williams

I'm a content strategist, writer and editor with 20 years' experience. I've worked for many leading agencies and some of the world's most successful brands.

Matt Cayless

Job Titles:
  • Search Engine Optimisation

Michelle Symonds

Job Titles:
  • Online Marketing
Ditto Digital provides a range of digital marketing services specialising in technical search engine optimisation.

Paul Inman

Job Titles:
  • Advertising
Advertising Airoutdoor is an out-of-home (OOH) advertising business.

Robert Clay

Job Titles:
  • Marketing Essentials / Marketing
Marketing Wizdom are designers of world-class low-risk/high-return marketing strategies for entrepreneurs and aspiring market leaders.

Robert Craven

Job Titles:
  • Customer Care
The Directors' Centre offers brighter, gutsier, business consulting from 'been there, done it' advisers - straight talking, honest, practical people who will help yo...

Sara Drawwater

Job Titles:
  • Marketing Essentials

Sarah Orchard

Job Titles:
  • Marketing Essentials
  • Marketing Expert and Holiday Business Owner
Sarah Orchard is an award-winning marketing expert and holiday business owner, who helps fellow owners confidently move from being invisible online to maximum visibility, free web

Sharon Tanton

Job Titles:
  • Marketing Essentials
Sharon is a freelance copywriter and marketing consultant who has been helping businesses find the right words to connect with their clients and customers for over a decade.

Shweta Jhajharia

Job Titles:
  • Business Strategy
Growth Idea offer peer board accountability, cutting edge strategies, the latest tools and best-in-class consultants to help you maximise your business asset value, become a better...

Simon Burton

Job Titles:
  • PR and Promotion

Sonja Jefferson

Job Titles:
  • Marketing Essentials
Valuable Content helps small businesses to create, write and use valuable written content to promote and sell their services.

Suzi Brown

Job Titles:
  • Online Marketing
Providing ethical website design and development, digital advice and mentoring for micro businesses small businesses and charities.

Sword Charteris

'Customer-centricity' consulting focuses on reviewing and streamlining processes to ensure organisations offer the best service at a minimal cost. Customer experience consulting helps organisations to define and shape their internal culture and externally reflect that to deliver a differentiated level of service through their people.

Tim Watson

Job Titles:
  • Online Marketing
Zettasphere is an email marketing consultancy specialising in email marketing for retail, travel, publishing and leisure sectors.