FIRST CLASS - Key Persons
Qualifications: M. Phil.in Training and Development; Diploma in Training Management; BPS Levels A and B
Alex is a qualified, skilled and experienced Leadership Development Specialist. She is an excellent communicator and puts people at their ease so that they can learn well and have fun at the same time! Her passion is to help organisations succeed by tapping into the potential of their employees. She helps people to tease out the real issues and get to root cause, and works with groups/ individuals to capitalise on their strengths and to recognise what they need to work on to achieve success.
Circumstances in organisations are rarely simple or straightforward. Alex works sensitively alongside her clients to identify the real issues and to establish a pragmatic development solution. Learning is powerful, transferable and relevant to the challenges facing an organisation, thereby providing excellent payback. She combines energetic, creative and innovative learning with logic, thought, analysis and strategy.
Alex is the co-author of ‘The Z-A of Coaching', and two questionnaire and development guides for managers and leaders: ‘'The Leadership Workout' and ‘The Coaching Workout'.
Areas of expertise: Leadership and Management Development, Supervisor Development, Coaching, Coaching Skills for Leaders, Facilitation, Team Development, Change Management, Presentation Skills, Assertiveness, Interpersonal and Communication Skills, Psychometric Assessment, working with individuals to rebuild self-esteem and effectiveness following difficult situations
Job Titles:
- HR Manager, Shakespeares Solicitors
The training course was very thorough; supported by excellent handouts and knowledgeable trainer. The style was open - question / answer / debate style encouraged participation. Short quizzes were a good way of testing knowledge. Delegate from CIPD workshop
Because it was extremely informative, well delivered and will be of use to me in my workplace. The event itself would have rated highly anyway, the reason it scored a 10/10 was because of the excellent delivery of the subject by Derek Eccleston. Delegate from CIPD workshop
Job Titles:
- England Athletics - Head of Marketing & Strategy
Helen is the epitomy of professionalism. Her courses and one-to-one interactions with staff, at whatever level, are always highly praised and well-received.
We usually employ Helen when working our way through difficult organisational times and when individual support and attention is crucial. People leave sessions with Helen with a realistic but challenging action-plan, designed to help them move forward positively in addressing their personal goals; and providing the organisation with support in handling what can be difficult people issues.
Clare is an energetic trainer known for making subjects seem like simple common sense whilst time flies having fun learning. Tailoring topics to the needs of the clients and learners, her participants leave her training feeling re-energised with a practical toolkit whilst the client gets the organisational results required.
Clare is a professional, competent lecturer, her style was non-threatening and her experience was obvious, she is very easy to listen to and easy to understand. It was exactly what we were looking for, the day was a great success.
Derek is an experienced, practical consultant, specialising in the provision of advice and training on employment law and employee relations.
He has spent over 25 years in senior HR roles in local government, engineering and financial services. Derek works closely with a firm of solicitors. This relationship creates a unique mix of practical awareness, training skills and legal expertise.
He is a Fellow of the Chartered Institute of Personnel and Development (FCIPD), a Chartered Insurer (ACII), and has completed an MA in Employment Law with Leicester University. Derek is a senior presenter for the CIPD and he is also a personal tutor on the Institute's Advanced Certificate in Employment Law. He advises SME's on HR issues from recruitment to termination and develops / presents public and in-house training events for a number of national training organisations.
In recent years Derek has authored several Employment Law publications, including work for CIPD, The Law Society and Gower Publishing.
Job Titles:
- Chartered Member of the Institute of Occupational Safety and Health ( IOSH ) through NVQ Level 4, Occupational Health and Safety Practice
Emma is an enthusiastic, professional individual who continually strives to provide the highest standards of Health and Safety Consultancy and Training.
Whether you require health and safety consultancy/advisory services or accredited/bespoke health and safety training, Emma ensures that the service is tailored to suit your individual business requirements.
Emma's approach is unique; she removes the complications often associated with managing health and safety and she will work in partnership with you to develop and implement your health and safety management systems.
Areas of expertise: Health and safety management system audits; health and safety policies and procedures; risk assessment; Control of Substances Hazardous to Health (CoSHH) assessments; Display Screen Equipment (DSE) assessments; fire and emergency response management.
Fiona is a fully qualified trainer, coach and NLP business practitioner. She runs relaxed and informal workshops where the focus is on the application of the learning back in the workplace. She enjoys sharing tools and techniques with people so that they are better equipped to face the challenges of their roles. Her experience in particular is in developing supervisors and first line managers to be more confident and effective and using coaching to embed learning and improver performance.
Areas of expertise: Coaching for improved business effectiveness; supervisory and management skills development; effective presentations; managing your time effectively; developing assertiveness skills; delivering great customer service; exceptional communication skills
What is she like as a facilitator?
"I found the day interesting, valuable and certainly of benefit with regard to my average working day."
Graham has held a wide range of senior HR positions, prior to becoming HR Director, including Group HR Manager, Compensation and Benefits Manager, Training and Management Development Manager, Employment Law Specialist and Industrial Relations Manager. He has extensive experience in recruitment, training, management development, career planning and career counselling, and HR policy development, up to and including board level.
Graham is a passionate trainer, coach and facilitator who focuses his training on delivering theory in an easy to understand way while shifting the emphasis to a more practical "how can I apply this when I'm back at work?" approach. He believes that training, at its best, is the result of working hand in hand with organisations to truly understand what will make the biggest impact on participants and, ultimately, the organisation itself.
Areas of Expertise - management and leadership training, team development and the facilitation of teams to create a mutual purpose and realistic plan of action. Coaching, performance management, creativity, using a facilitative approach to define great service and practical project management.
Gwen Wheeler has 30 years experience in Human Resources (HR), Education and Training. She has worked as a Consultant with numerous blue chip companies in the U.K, Southern Ireland and Europe. She works with organisations focusing on their individual HR needs. Gwen specialises in development of HR policies and procedures, delivery of training, from customer care through to management development. She has a proven track record in aiding high profile companies to achieve Investors in People and is also a part-time lecturer and magistrate.
Job Titles:
- Quality Manager, City & Guilds
Job Titles:
- Ministry of Justice - Learning and Development Team Leader, London
Very Approachable, Loved the toys and sweets on the desk, I didn't expect that, but it was great. Helen was easy to listen to, and the tasks were good
Job Titles:
- Head of Management Accounts and Systems Pennine Care NHS Foundation Trust
It was fun and enjoyable but also gave me lots to think about and prepare. It moved along, the pace was great but not rushed. It helped me to move to a position of greater confidence and recognition of my strengths and achievements"
Job Titles:
- Buckinghamshire Primary Care Trust
" I always find Alan's training insightful, detailed and, most importantly, fun! I always come away feeling that I've learned more about the subject and about myself. "
Rob designs and delivers outstanding training events where the focus is on the learners. He sees himself as a facilitator of learning and puts the spotlight firmly on the participants. He focuses on what they want to learn and how they want to develop themselves. Using a natural coaching style, Rob allows people to feel safe, relaxed and able to learn.
His delivery style has been described as engaging, involving and hugely effective.
Areas of expertise:
- basic and advanced presentation skills, advanced facilitation skills, train the trainer, retail sales, retail sales management, personal impact, influencing and persuading, interpersonal and communication skills.
Job Titles:
- Oganisational Development Manager / NFU Mutual
"Myself and my team all felt the sessions were extremely useful. Fiona was very approachable, a good listener and conducted the sessions in a professional manner. She understood each individual's development areas and helped them put together an action plan."
Sian is a committed facilitator of learning; for individuals through to large, organisation wide programmes. She passionately believes that learning should be immediately relevant, fun and deeply thought provoking. Her aim is to enable clients to develop their own solutions to evolving challenges and sustain that learning through new challenges. She is the author of: Leading Change in Schools, a Practical Handbook, described as " ....excellent for leading change in any organisation" by a Director of a retail HR function.
Areas of expertise: Change management; leading teams through change; facilitating large and small scale conferences and focus groups; coaching for improved business effectiveness; action learning sets; communication and management skills; job search coaching and support for organisations needing to make redundancies
Steve is a former PLC Finance Director and currently International MBA lecturer in Business Strategy, international conference keynote speaker, trainer and author. He excels in making learning fun and leading change in the area of organisational development.
Areas of expertise:
• Understanding finance - at all levels; from non-financial manager training, to training recently appointed Finance directors in their roles and one to one financial coaching for Directors
• Strategy and Strategic thinking -training courses for executives and high potential employees
• Training trainers - Steve has brought brain friendly learning to professional trainers from household name PLCs and organisations throughout the UK and Europe.
Trish has an Human Resources/Training and Development background and is a qualified coach. She works closely with individuals to enable them to grow, develop and realise their full potential. A strong facilitator, her practical and relaxed approach enables her to easily build rapport at all levels and create a positive learning environment. She is a qualified user of psychometric tools at level A and B and utilises these for development purposes and in supporting individuals consider their future goals and direction. She has extensive assessment centre, recruitment and selection experience. Areas of expertise: 1:1 career management, coaching for improved performance, assessment and development centres and training. Workshop delivery includes; managing your career effectively, recruitment and selection, job search skills, managing change and workplace bullying, including harassment adviser training.
What is she like as a facilitator?