ATLANTIC IN-HOME CARE - Key Persons
Job Titles:
- Director of Client Services
Christopher Baker is our Director Client Services. He is responsible for all skilled nursing services, and management of the Agency for Persons with Disabilities clients and their iConnect system. Christopher works with the Client Services Team to refer the best-matched care providers possible and client satisfaction with our referrals.
I understand the emotional impact of providing in home care. My mother had a stroke 10 years ago and needed care. She wanted to live at home, the place where she was born and raised in Southern Virginia, but we were not able to find care providers to serve during the hours we needed. So, she lived in a very nice assisted living facility nearby. Every month when I would drive down from DC to visit her, I would take her to the country church on Sunday and to the homestead to "hang out". When it was time to take her back, she cried every time. We hired a care provider to come in to the assisted living facility to sit with her each day, and take her out for drives, and to the homestead. But it just wasn't the same as living at home. Eventually, she declined to the point that she needed to move into a Nursing Home for the last year of her life. So, I get it, in my heart. For so many people, like my mother, their dream is to live out their lives in the comfort of their home.
I worked for the Palm Beach Post for many years and then joined USA TODAY near Washington, DC in 1999 to be nearer my mother as my father died that year. Now, I am back in South Florida, and I bought this business to help others do what I was not able to do - provide in-home care providers to those who need it. The staff is excellent and has many years of experience in home care and we are committed to serving our patients, and their families.
As Assistant Administrator, Judith is responsible for communication and customer service with Atlantic's clients, care providers, agencies, vendors and visitors. Judith has a very important role in the office as she is the first impression when speaking with the callers or visitors. She is also responsible for staff support for the administrator, recruiter, president and CFO.
She is responsible for the maintenance of the office activities, in a professional and confidential manner. Judith spent 6 years in a medical office working closely with a primary physician as the Front Desk Administrator. Judith is very glad to be a part of the Atlantic In-Home Care team, since January 2021, and thrives on supporting Atlantic's contracted care providers and clients.
Job Titles:
- Atlantic in - Home Care As President
- President & Client Care Director
Kerri Johnson serves Atlantic In-Home Care as President & Client Care Director. Kerri meets all new clients to interview and assess their needs. She works with our Nurses to develop a plan of care and treatment. Kerri then connects with the Administrator and Client Services to help match the perfect care provider and begin services. Kerri is super focused on client satisfaction and helping people live at home and enjoy life.
Prior to joining Atlantic, Kerri worked for the Pediatric Care unit at Martin Memorial Medical Center in Jensen Beach, coordinating care between the children, their parents and the Martin staff. Before moving to Port St Lucie, Kerri worked for South Florida Nuclear Medicine in North Miami, and a Nephrologist in Hollywood. Kerri is the most caring person you will ever meet. Her medical background and empathetic personality enable her to connect with clients to serve them well.
Nanide's critical role is to match the client's needs with the right care provider. She meets with new clients in their homes to help assess the requirements so she can recruit and refer the best care provider.
Nanide moved to America from Haiti at the age of 7. Her ability to speak French Creole is an asset with our diverse network of care providers.
Nanide is a licensed Certified Nursing Assistant and worked as a care provider for 10 years for the company before joining the employee staff in July, 2016. She was promoted to her current position in May, 2017. Nanide's strong work ethic, dedication, field experience and love for her clients shines through her work every day.
As Administrator, Samantha is responsible for all client compliance services in the home and all documentation for client, and care provider files. She makes sure that all client and care providers files are in compliance with Florida AHCA and the Agency for Persons with Disabilities rules and standards. Samantha is also responsible for coordination of all client services and office functions including billing, payroll and other financial services. She makes certain that communication between the office, care providers, clients and payers is timely and complete.
Before moving to Florida, Samantha lived in Arizona where she worked as an Advanced Resolution Specialist Team Lead for the Health Insurance Marketplace. She was responsible for observing, monitoring, and reinforcing the use of service standards during interactions between representatives and customers. Prior to joining Atlantic, Samantha worked in the Pediatric Care unit at Martin Memorial Medical Center in Jensen Beach, coordinating care between the children, their parents and the Martin Memorial staff.
Samantha is a licensed Certified Nursing Assistant so she understands home health care and has the required skills to service clients when necessary. She has such a big heart when it comes to clients and they value her kindness. Samantha is a go-getter and has an eye for small details making her a great asset to our company.