BDM - Key Persons


Adam Dent

Job Titles:
  • Chief Executive, State Insurance Regulatory Authority

Borsak, Robert

Job Titles:
  • Member of Committee

Boyd, Abigail

Job Titles:
  • LC Member
  • Member of Committee

Buckingham, Jeremy

Job Titles:
  • Member of Committee

Carter, Susan

Job Titles:
  • Member of Committee

Donnelly, Greg

Job Titles:
  • Member of Committee

Franklin, Ben

Job Titles:
  • LC Member

Graeme Head

Job Titles:
  • Our Secretary
  • Secretary for the NSW Department of Customer Service
Graeme became the Secretary for the NSW Department of Customer Service in November 2023, after holding numerous leadership positions in both the public and private sectors. He is an experienced organisational leader with an extensive track record in policy development, innovation and reform, and a keen focus on customer experience and streamlined service delivery. He has had almost 25 years of experience at senior executive level in government, 17 of which were at chief executive level. Graeme previously served as the inaugural NSW Public Service Commissioner and held senior executive positions across government agencies, including at the NDIS Quality and Safeguards Commission, Sydney Catchment Authority, the former NSW Department of Commerce, and Department of Premier and Cabinet. He is a Fellow of the Institute of Public Administration of Australia and was made an Officer in the Order of Australia in the 2019 Australia Day Honours List.

Graham, John

Job Titles:
  • Member of Committee

Greg Wells

Job Titles:
  • Chief Executive Officer, Service NSW

Hodges, Mark

Job Titles:
  • LA Member

Hurst, Emma

Job Titles:
  • Member of Committee

Jody Grima

Job Titles:
  • Chief People Officer, People & Culture

Kaine, Sarah

Job Titles:
  • Member of Committee

Latham, Mark

Job Titles:
  • Member of Committee

Laura Christie

Job Titles:
  • Deputy Secretary, Digital.NSW

Lauryn Bae

Job Titles:
  • Executive Director, Office of the Secretary

Li, Jason

Job Titles:
  • LA Member

Maclaren-Jones, Natasha

Job Titles:
  • LC Member

Mandy Young - COO

Job Titles:
  • Chief Operating Officer

Mihailuk, Tania

Job Titles:
  • Member of Committee

Miss Tina Higgins


Mitchell, Sarah

Job Titles:
  • Member of Committee

Mr David Blunt

Job Titles:
  • Clerk of the Parliaments and Clerk of the Legislative Council

Mr Ron Hoenig

Job Titles:
  • Member of Committee

Mr Stephen Frappell

Job Titles:
  • Clerk Assistant - Procedure

Mr Steven Reynolds

Job Titles:
  • Deputy Clerk

Ms Beverly Duffy

Job Titles:
  • Clerk Assistant - Committees

Ms Jenelle Moore


Munro, Jacqui

Job Titles:
  • Member of Committee

Murphy, Cameron

Job Titles:
  • Member of Committee

Nanva, Bob

Job Titles:
  • Member of Committee

Natasha Mann

Job Titles:
  • Deputy Secretary, NSW Fair Trading and Regulatory Services

Primrose, Peter

Job Titles:
  • Member of Committee

Quinnell, Sally

Job Titles:
  • Member of Committee

Rath, Chris

Job Titles:
  • Member of Committee

Regan, Michael

Job Titles:
  • Member of Committee

Roberts, Rod

Job Titles:
  • Member of Committee

Ruddick, John

Job Titles:
  • Member of Committee

Saliba, David

Job Titles:
  • Member of Committee

Sarah Cruickshank

Job Titles:
  • Deputy Secretary, Customer, Delivery and Transformation

Scott Johnston

Job Titles:
  • Deputy Secretary, Revenue NSW

Sharpe, Penny

Job Titles:
  • Member of Committee

Shetty, Kobi

Job Titles:
  • Member of Committee

Trent Curtin

Job Titles:
  • Acting Deputy Secretary, SafeWork NSW

Tuckerman, Wendy

Job Titles:
  • Member of Committee

Tudehope, Damien

Job Titles:
  • Member of Committee

Vo, Tri

Job Titles:
  • Member of Committee