BPT

Our goal is to provide equipment to our customers that is reliable and capable of continued operation over an extended period of time. We believe that reliability is a key issue for Agilent and therefore we are very thorough regarding the work we do. This is the key reason why we provide a 1 year warranty on our work... Trouble shooting can be expensive. We have found it to be far more time and cost effective to disassemble the systems and then evaluate the sub-assemblies and rebuild/restore them using new generation high performance components. We maintain a set of replacement sub-assemblies in our inventory. This shortens the turnaround time and you get a better product. The key problems (and others) are normally fixed in our process, including marginal performance shipped by the original manufacturer. Sometimes there are additional issues, but they are generally quick fixes since the core reliability parts have been replaced... You get a 1 year warranty on the entire system and..

Primary location: Willcox United States