CALIFORNIA LABORATORY SERVICES - Key Persons
Kezia Ibarra is the Data Room Supervisor. She oversees all reports issued from CLS and is the last to review and insure that everything requested on the Chain of Custody has been correctly reported and any other special requirements met. She generates all data deliverables (Excel, EDF Geotracker EDF1.2i, Storets, Watertrax, Earthsoft EQUIS, CIWQS, SDWIS, HACH WIMS, etc.)
Ms. Ibarra oversees all work flow in the Data Room. She oversees the filing and archiving of all master folders and generates all invoices as well. Kezia has worked for California Laboratory Services for the past 15 years.
Matt has over 10 years' experience in customer service, building productive relationships and resolving complex issues with a positive attitude.
Mr. Yost is the first to review client projects, with an eye towards understanding the client's perspective. He is the point of contact for any and all client concerns, always reaching out with specific questions and potential solutions.
Matt's daily duties include welcoming new and returning clients, presenting relevant service information, providing sample management both in-house and onsite, allocating resources to satisfy precise project needs, collecting data and managing that data in a LIMS system as well as the CLS Client Connect web server.
He prides himself with a professional approach to communication, and greets every business interaction with patience and attentiveness.
Scott Furnas is President of California Laboratory Services. He oversees the management of administrative staff, client services personnel, environmental chemistry lab employees, and technical production requirements and specialties specific to high quality analytical laboratory operations. Scott has achieved and maintained client base growth through his commitment to superior client services and dedication to excellence in communications and follow through, for any client project need.
Mr. Furnas' work history has created a strong foundation on which is built a full understanding of the needs and requirements associated with environmental chemistry client services. He has worked in all levels of laboratory operations, making him exceptionally qualified to provide both clients and staff with effective management and technical experience. Mr. Furnas began his early career understanding sample collection, storage and preservation, and EPA disposal protocols. As an Organic and Inorganic Chemist, Mr. Furnas was involved in analysis of various compounds by EPA Methods and has knowledge of associated instrumentation and computer integration. Additionally, he has extensive training in hazardous waste operations.
Scott earned his Bachelor of Arts degree from California State University, Sacramento and is a veteran of the United States Navy.
Job Titles:
- Head of Client Services
- Client Services
Shellie Furnas is the head of Client Services for CLS. She is in charge of customer service for the company (lab to client liaison), she coordinates subcontract analyses and is the project manager for all of CLS's engineering clients. Shellie maintains fluid communications with CLS's client base and responds to customer needs with promptness and efficiency. She provides great customer care from the beginning of every project to the delivery of final reports.
Mrs. Furnas was bookkeeper from 1995-1998 where she was supporting our Finance Manager while also working closely with our clients. In 1998 Mrs. Furnas was promoted to Data Room Supervisor in charge of overseeing the data reporting and invoicing aspect of our operation where she worked until 2002. After some time away, she returned as the head of Client Services from 2014 to 2019. Shellie enjoys her job very much and gets a lot of satisfaction from helping clients.
Her additional responsibilities include, preparing quotes, coordinating bottle orders and assisting with container & supplies requirements. Shellie is in touch with clients throughout the entire process, collaborating with the team to achieve the project's objectives, and keeping the client current on the project's status. At the end of the process, she generates all client reports.
Shellie holds a B.S. in Business Administration from California State University, Dominguez Hills.