CAMELOT EMERGENCY WATER REMOVAL - Key Persons
Job Titles:
- Member of the Ownership Team
- Owner
- Project Manager
- Worker
Projectmanager,Ben,arrivedonsitewithin30minutesofreceivingthecalltostartassessingthewaterdamagecausedbythesinkoverflow.Afterperformingathoroughmoistureinspectionandmarkingalloftheaffectedbuildingmaterials,Benestablishedadryingplanwiththecustomerandherhusband.OnceBenhadobtainedphotosofthewaterdamageandcompiledallnecessarydocumentationforthecustomer'sinsuranceclaim,thehighlytrainedcrewatCamelotEmergencyWaterRemoval,ledbyCorey,gottoworkperformingwaterextractionservicesbeforestagingairmoversanddehumidifierstodryoutthedrywallandwetcarpet.
OurOwner,BenVrobel,hasbeenwithCamelotsince2011,andistheSon-in-lawofourfounder,DanPopp.BenstartedatCamelotasatechnician,andworkedhiswaythroughthecompanyasamarketingrepresentativeandprojectmangerbeforebecomingapartnerin2014.Ben'smissionistobuildacompanythatinstillsineachofitsemployeesastrongspiritofcareandcommitmenttowardsachievingthehighestlevelofserviceforourcustomersandreferringpartiesastheonlyexclusiveproviderofwaterdamagemitigationintheKalamazoo,LansingandGrandRapidsmarkets.
Owner,Ben,arrivedon-siteandbegantoinspectthedamage.Benusedspecializedequipmenttodetectthelevelofmoistureonthefloor,wallsandceiling.Theextentofthedamageandscopeofworkwasthencommunicatedtothehomeowner.Twocrewchiefsandatechniciangottoworkwiththecleanupandremovalofunsalvageablematerials.Specialequipmentwasinstalledtodrytheirhardwoodfloors.Ourteamalsoinstalledmultipleairmovers,dehumidifiers,airscrubbers,andafewinjectdrymachinestoensurethehomewasproperlydried.
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Management Team
- Operations Manager
BrianhasbeenwithCamelotfor20years.HislevelofcareandcommitmenttoprovidingthebestservicetoCamelot'scustomersisthebenchmarkforeveryrestorerintheindustry.BriancarriescertificationsinWaterDamageRestoration,AppliedStructuralDrying,AppliedMicrobialRemediationandHealth&Safety.AstheOperationsManager,BrianensuresthateverymemberofCamelot'sproductionstaffisfullytrained,equippedandreadytoplaceourtrademarkateveryjobtheysetfooton.
Brian,CamelotEmergencyWaterRemovalsProjectManager,arrivedonsiteshortlyaftergettingthecall.Brianassessedthesituation,anddiscussedwiththehomeowner,theprocessandscopeofworkwhichneededtobedone.CrewChief,Corey,andhisteamarrivedonsitetostartthecleanup,andremovalofdamageditemsinthehome.Theteamthenstrategicallyinstalledprofessionaldryingequipmenttoreturntheaffectedmaterialstotheirpre-floodcondition.
Job Titles:
- Member of the Production Team
- Outreach Coordinator
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Outreach Coordinator
Job Titles:
- Member of the Sales Team
- Outreach Coordinator
ChrishasbeenwithCamelotsince2017,andhasbeenamajorcontributortothegrowthanddevelopmentofourmissionandpurpose.Chrisworksdirectlywithourreferringpartiestoensurethattheirclientsneedsaremettothehighestlevelcustomersatisfaction.
Job Titles:
- Project Manager
- Camelot Project Manager
- Our Project Manager
ProjectManager,ClaudBrown,wasdispatchedtothehometoinspectthedamage.Hethoroughlyassessedthedamageandcommunicatedthescopeofworktothehomeowner.CrewChef,Ericandpartner,Jamesarrivedshortlyafter.Theystartedwithremovalofwetflooringanddrywalltoensureproperdryingandthoroughlysanitizedallareas.Properdryingequipmentwasinstalledtodrythehome.
Camelot'sprojectmanager,ClaudBrown,respondedrapidlytostartassessingthewaterdamagecausedbyafoundationleak.Oncescopeofworkwasdeterminedandcommunicatedtothehomeowner,ourcrewsgottowork.CrewChef,Ericandteambeganextractingwaterfromthebasement.Theythensteamcleanedanddisinfectedallaffectedareas.Specialtydryingequipmentwasinstalledandthebasementwasreturnedtoitspre-floodcondition.
Job Titles:
- Member of the Production Team
- Crew Chief
Job Titles:
- Foreman
- Member of the Production Team
CoreyhasbeenatCamelotfor3years,andhasprovideditscustomerswiththehighestlevelofindustrystandardcare.Fromairductcleaningtowaterdamagemitigation,Coreyworksdiligentlytoperfecteverydetailofhisjobresponsibilities.
Job Titles:
- Account Specialist
- Member of the Production Team
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Crew Chief
Job Titles:
- Member of the Sales Team
- Project Manager
EricSteele,ProjectManager,arrivedonsitetoassessthedamagedcausedtothefinishedbasement.OnceEricdeterminedthescopeofwork,itwasthencommunicatedtothehomeowner.Onceallpartieswereinagreement,Keithandpartnerbegancleanupoftheaffectedareasbyextractingthewetcarpetandliftingfordrying.Forproperdryingsomebaseboardwasremoved.Theythensanitizedandsetupprofessionaldryingequipmenttomakesurethehomewasdriedeffectively.
arrivedtotheresidencewithin90minsofreceivingthecall.Ericinspectedthedamageanddeterminedthemosteffectiveandefficientprocessfordryingthehome.Theteambeganwithextractingwaterfromthebasement.Thentheaffectedareawassteamcleanedanddisinfected.Fromtheredryingequipmentwasinstalledtoensureproperdryingofthehome.
ErichasbeenemployedwithCamelotfortwoyears,andbringswithhimseveralyearsofindustryexperience.Asaforemanwithourcompany,Ericoverseesothercrewchiefsandtechniciansonourproductionteam.
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Sales Team
- Outreach Coordinator
- Outreach Coordinator / Customer Service
JoeybringsavastexperienceinbusinessdevelopmenttoourKalamazoo,BattleCreekandsurroundingmarkets.Hertirelesseffortshaveproducedmanygreatrelationshipswithclientsacrossherterritory.Shetakesgreatprideindeliveringourmissionandpurposetoourreferringpartiesandensuresthattheirclientsareprovidedthehighestlevelofcustomersatisfaction.
,arrivedatthehome,hethoroughlyinspectedthedamage.Justincommunicatedthescopeofworktothecustomer.FromthereCrewChief,ToddandandpartnerEthanbeganremovingunsalvageablematerialsthatwereaffectedbythewater.Fromtheirtheyextractedallthewaterfromthebasementandallaffectedareasweresteamcleaned.Dryingequipmentwastheninstalled,includingsomeinjectiondrysystemstohelpproperlydrythewalls.Thehomewasdryin3shortdays.
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Controller
- Member of the Management Team
- Office Manager
MarkushasprovidedCamelotwithdistinguishedservicesince2011.AstheOfficeManager,Markuscontrolsinvoicing,accountspayableandaccountsreceivable.Additionally,hecoordinateswiththeentirestaff,acrossalllocations,toonboardnewhires,deliverbenefitsandprocesspayroll.Throughdevelopingandimplementingprocesses,MarkushasaddedgreatefficiencytoCamelot'sabilitytoprovidethehighestlevelofservicetoourcustomersandreferringparties.
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Production Team
- Technician
Job Titles:
- Member of the Management Team
- Member of the Ownership Team
- Strategic Project Manager
Job Titles:
- Member of the Sales Team
- Office Manager
ShawnhasbeenwithCamelotsince2010.InmostcasessheisthefirstpersonourCustomerstalkto,andhasauniqueabilitytoprovideasenseofcalmtotheircurrentstate.Whetheracustomerisgoingthroughawaterdamagerelatedemergency,orjustcallingtoscheduleanannualcarpetcleaning,Shawnhastheknowledgeneededtoansweranyquestionthatourcustomerscouldhave.
Job Titles:
- Member of the Production Team
- Project Manager
ProjectManager,Tevontae,arrivedatthehomeandbeganinspection.Hethoroughlyassessedthedamage,andhediscussedtheimportanceofdryinganditslong-termeffectifnottreatedproperly.Thecustomeragreedwiththescopeofworkandapprovedustostarttheremediation.Twoofourtechniciansremovedthematerialsaffectedbythewater.Aftercleanupanddisinfection,dryingequipmentwassetuptoquicklydrythehome.Thehomewasdryin3daysandthecustomerwassatisfiedwithourservice.
Job Titles:
- Member of the Production Team
- Crew Chief