CAREERPROPLUS - Key Persons


Barbara Adams - CEO, Founder, President

Job Titles:
  • CEO
  • Founder
  • President
Barbara Adams has led CareerPro Global, Inc. (CPG) since 1990, and is recognized as one of the pioneers in the careers services industry. Barbara has built CPG into one of the largest and fastest-growing premier career services organizations. Specializing in federal resumes, military resume and corporate resumes. She is a member of Forbes Career Council. As a GSA Contract holder CPG is now sharing almost four decades of experience training SES Candidates. providing federal and military writing certifications, and training government employees and military organization on how to write effective federal job resumes. Barbara is committed to CPG's core factors that include quality product, exceptional customer service, a successful proven process, and taking care of her people. Barbara earned the Career Innovator Award for obtaining International ISO Registration achieving zero discrepancies for 10 years. The first ever career service in the industry to obtain this registration.

Bryan Adams

Job Titles:
  • Operations Manager
Bryan has 16 accumulative years of experience in transportation operations, planning and global logistics management. During his former position as a Global Logistics Manager at Johnson Controls, he managed the global supply chain for Europe, Middle East, and Latin America, encompassing the engineering, manufacturing, fulfillment and distribution, transportation, and trade compliance of over $60m of product annually. Bryan separated from the U.S. Army in 2012 and is currently a Technical Sergeant in the Georgia Air National Guard (GAANG) at Robins AFB, GA. Throughout Bryan's military tenure, he has deployed to Iraq, Haiti, and Kuwait in support of Operation New Dawn, Operation Unified Response Haiti, and Operation Inherent Resolve. Furthermore, Bryan has been activated by the State of Georgia to provide humanitarian relief for two major hurricanes and the COVID-19 pandemic. He has been stationed and trained at Ft. Benning, GA; Ft. Leonard Wood, MO; Ramadi, Iraq; Al Jaber, Kuwait, Ft. Bragg, NC and Robins AFB, GA. In addition, Bryan has over 8 years of experience supporting CareerPro Global (CPG) and their clients as a Career Advisor. He is an expert in providing career guidance to CPGs clients in entering the federal government, transitioning from the military, and working in the private sector. He also serves as CPGs Government Contract Specialist and manages our GSA account. Bryan assists in IT projects, marketing, human resources, accounting, website updates and providing statistics to aid in business development.

Chris Sheppard

Job Titles:
  • Senior Career Advisor
Senior Career Advisor: Corporate, Federal and Military Transition Chris Sheppard brings fifteen-plus years of experience in marketing and customer service to CareerPro Global, Inc. (CPG). Since 2008, he has climbed the ranks at CPG, first starting as an Administrative Specialist and working with our custom in-house systems, coordinating writer projects, and managing client data files. Chris is always pursuing new industry certifications in military, federal, and civilian career coaching. He has earned his Certified Employment Interview Coaching credential from Career Directors International and achieved the President's Choice Award, CPG. As subject matter expert and industry go-to in career counseling, Chris regularly advises clients on all career levels, from GS-5 to GS-15 and the Senior Executive Service, with proper guidance to support earning federal jobs, changing federal agencies and moving to the next level of their career specialty. He works with CPG's job seekers one-on-one and understands how to match veterans' Military Occupational Specialties (MOS) (occupations) with federal General Series and grades, as well as how to coach his military clients for specific private-sector job roles. Chris listens to his clients' career goals and provides a clear path on how to achieve them. Chris is a dedicated professional and consistently goes the distance for both CPG and his clients. Chris connects with people and genuinely cares about their career aspirations. Many of our clients seek Chris' expertise in navigating the federal hiring systems, such as USAJOBS and other application systems. He is an expert in showing job seekers where to find federal jobs, how to qualify for them, and how to apply and earn "best qualified" ratings. Chris [and the team] works with you every step of the way and are very prompt. They know what they are doing and although a bit expensive, investing in one's future is worth it. They were able to land me a job first try, and I'm using their services again. Bryan G. Chris is one of or the most knowledgeable career advisors in the federal government sector. He is an encyclopedia when it comes to matching experience to series and grades. Chris is extremely communicative, helpful and most importantly, really cares that you succeed in your career campaign. B.A.

Chris Winchell

Job Titles:
  • Member of CPG
  • Professional Resume Development Specialist / Master Military Resume Writer / Master Federal Resume Writer
Chris Winchell is a member of CPG's professional writing team. Chris holds a JD law degree as well as an advanced LL.M. Master of Laws degree. He enjoys writing for his clients in order to give them that extra "edge" to stand out and get noticed. Chris has mastered developing interview winning and QRB qualifying SES Applications. Chris is a very talented writer and researcher with decades of professional experience as a successful practicing Attorney, writing high-end professional documents and memoranda for both courts and clients. He has counseled and worked with a wide range of different people, from all walks of life and professions. He understands the military and government service, having served as an infantry Marine, enlisting in the Marine Corps Reserves while attending college at Indiana University. He attended boot camp at Paris Island, South Carolina, and the Marine Corps School of Infantry (SOI) at Camp Geiger, North Carolina. During his junior year of college, his Reserve unit was activated during the First Gulf War (Operation Desert Shield/Desert Storm) and he was deployed to the countries of Saudi Arabia and Bahrain. After later becoming a licensed Attorney, in 2002, Chris successfully completed Marine officer training at the Marine Officer Candidate School (OCS) and The Basic School (TBS), both in Quantico, Virginia. Thereafter, he completed training at the Naval Justice School in Newport, Rhode Island. He worked his way up to the rank of Captain, serving as a Judge Advocate at Marine Corps Base Hawaii, Kaneohe Bay, Hawaii (2003-2006). In this role, he provided professional guidance and counseling to thousands of Marines and Sailors (both active duty and retired) in Hawaii, as well as traveling to Okinawa, Japan. He also advised Commanders in support of various training exercises in Hawaii and South Korea. Based on his desire for excellence and service to others, he was awarded the Navy & Marine Corps Commendation Medal for meritorious service. In 2006, Chris decided to leave the military to focus more on his family and a professional practice as an Attorney, where he appeared in court on an almost-daily basis in his active litigation practice.

Cris Jolliff

Job Titles:
  • BBA
  • Member of the CareerPro Global Writing Team
Cris is a valued member of the CareerPro Global writing team. As a non-commissioned officer in the U.S. Navy, Cris led a team of technicians aboard ship to operate and maintain Anti-Submarine Warfare systems. While ashore, he trained new recruits in basic electronics theory and troubleshooting. Cris received the Kuwaiti Liberation Medal and served three tours in South-West Asia. During his service as a Naval Sonar Technician, he learned training and documentation skills which served him well as he left the military and worked in a variety of professional settings across multiple business disciplines. Likewise, Cris possesses a vast amount of technical and creative writing experience, and has supported government and private sector organizations throughout his career with his writing expertise. This gives him an edge in creating impactful resumes tailored toward your desired jobs or career fields.

Heather Gant

Job Titles:
  • Professional Resume Development Specialist / Master Military Resume Writer / Master Federal Resume Writer
Heather brings more than 20 years of writing experience to CareerPro Global, Inc. (CPG). Her diverse background spans business and the arts and has produced an extensive body of academic, technical, and professional writing. Throughout her career, Heather has been consistently recognized for her strong writing, proofreading, editing, and communication skills. Heather has provided civilian support to the U.S. Armed Services as the program coordinator for the Automated Neuropsychological Assessment Measurement (ANAM) cognitive testing program in Europe, and has served as the Finance Director for a non-profit organization supporting U.S. military families worldwide. Heather is a dedicated professional with an eye for detail and a commitment to providing clients with first-rate resume support. Heather is a military spouse; her husband currently serves in the U.S. Army. Heather thrives on providing exceptional customer service throughout the entire resume process and has delivered strategically focused resumes to more than 300 clients across a full range of industries. She is passionate about helping clients achieve their career goals and aspirations by tapping into her unique combination of experience and education. Thank you Heather for providing me with fantastic federal resume. I could never had done it without your help. Thank you for also teaching me the ins and outs about the federal resume, the references and understanding the job application process. In the end, I am just very pleased with CareerPro Global, Inc. and that I would highly recommend their services to anyone in need of help with creating a federal resume. I believe it was money well spent for the customer service and assistance that I had received. Stephanie M. Just wanted to say that Heather did a great job on my résumé . I had three recruiters courting me and just accepted an incredible offer and couldn't have done it without her amazing writing. Thank you both very much. Jeremy S.

James (Jim) Stewart

Job Titles:
  • SES / ECQ Writer / Master Federal Resume Writer / Master Military Resume Writer
Jim is a retired U.S. Air Force officer with more than 22 years of experience as a Financial Manager and Logistics Plans Officer. Jim worked his way from Airman Basic to highly decorated Major serving in tours as a technical instructor at the Air Force finance school, logistics plans officer at two tactical airlift wing's, Commandant of Cadets and Assistance Professor at an ROTC detachment, two assignments as plans branch chief at HQ Air Combat Command, and Chief of Security Assistance at the U.S. Embassy in Ethiopia. As the senior Air Force representative in Ethiopia, Jim personally mediated a $6M cargo aircraft contract dispute between the governments of the U.S. and Ethiopia by facilitating diplomatic meetings between Ambassador Tibor Nagy and Prime Minister Meles. Jim retired from the Air Force in 2001 to spend more time with his family, pursue his dream of earning his doctorate (Ph.D. awarded in 2006), and teaching at the collegiate level. He spent the next 12 years serving as Lecturer of African Cultures and managing a large peer-tutoring program at a small private college in Pennsylvania. In 2013, Jim left academia to pursue his true passion-writing. Jim is an award-winning travel writer, having contributed over 200 articles to many high-visibility travel sites. In addition to writing about "everything travel," he has also been a staff writer for education sites, writing dozens of articles on Advanced Placement test-prep and providing product reviews for prep courses like the GRE, MCAT, SAT, and LSAT. Over the past couple of years, Jim has come full-circle, returning to his roots-the military. He is a staff writer for militarybenefits.info, authoring over 60 articles on Veterans' education benefits and topics of interest to Veterans, military spouses, and those who want to make the military their career. I applied for a USDA SESCDP vacancy. They received approximately 1,100 applications. Out of these 1,000 I was one of the 100 selected to move to the next phase. All 100 selected went through a 45-minute structured interview and the panel selected 50 to move to the next phase. I was one of those 50. I learned that at least 10 leaders in my agency also applied for the USDA SESCDP, and only two made it to the final phase - myself and an experienced attorney. I made it through the most challenging phase - ECQ reviews. This is because of the ECQs James helped me compose last year. This exemplifies the outstanding writing services James provides. And, I have no doubt all your company's writers are also exceptional. P

James A. McKinnon

Job Titles:
  • Director of Information Technology / CareerPro Global, Inc.
James brings more than 18 years of working in and managing IT systems and networking environments. James is lauded with managing the layers of security regarding CPG's systems, servers, and networks. James keeps abreast of all the latest technology and serves as a visionary and technology consultant on all new programs, software, websites, servers, and most recently, the transition of our in-house terminal server and systems to the cloud. James is the go-to at CPG for all things IT. James is part of the administrative, Quality Control, and management teams, reporting directly to Barbara Adams. James has been recognized by CPG as "Team Player of the Year" and "Employee of the Year." He assists all CPG administration, writers, quality, marketing, accounting, legal, IT, and other personnel. James manages CPG's systems, software and network, handling all IT issues. CPG has experienced zero downtime under the reign of James' administrative technical oversight and he has expertly grown our IT infrastructure to accommodate the phenomenal growth of CPG over the years. James is a trusted, loyal, and extremely talented professional and takes great pride in CPG supporting its mission of quality products, data integrity, and customer service.

Jason D. Crowder

Job Titles:
  • Retired
Jason served 20 years in the U.S. Air Force, retiring at the rank of Master Sergeant. For his last assignment, he served as the Flight Chief of the 341st Recruiting Squadron (I-Flight), bringing more than 10 years of experience recruiting, career coaching, training, marketing, and customer service while helping others achieve their career goals. Before Jason entered the Air Force Recruiting Service, he served 10 years as a turboprop/turboshaft craftsman on the MH-53, MH-60, and the C-130H aircraft. Throughout Jason's military tenure, he was stationed at Hurlburt Field, FL; Keflavik, Iceland; Elmendorf Air Force Base (AFB), AK; Moody AFB, GA; Travis AFB, CA; and San Antonio, TX, while also serving in various locations around the world. Since leaving the Air Force in 2011, Jason has assisted thousands of clients in defining their career goals and finding positions to move them in the desired direction, with a focus on federal careers. He has thrived on providing exceptional customer service by providing career advising to thousands of civilians, military, and federal clients of all levels and experience to market themselves over their competition with effective resumes, cover letters, and other career-related documents. Jason is extremely detail-oriented and will take the time to understand your experience, gain an insight of your strengths and abilities, and sift through your information to glean any and all relevant facts and accomplishments to give you that competitive edge. I would like to also thank Jason Crowder for giving me the initial break down of the organization and how promising my federal resume will be delivered and written up. Everything was how he addressed it to me and no complaints on my end at ALL! Thank you, guys, for your help and hard work you do on helping veterans. J.C. Texas. My first experience was working with Jason Crowder. He was very professional and friendly by collecting my information and directing me to applying to the most effective federal jobs related to my experience. I have been very impressed with the quality of service and communication during this project. I would highly recommend Jason and the team at CareerPro Global for any resume needs. Donnell. A. Education: Master of Business Administration, Project Management, Grantham University Bachelor of Science, Business Administration, University of Phoenix Associate of Arts, Aerospace Technology, University of Phoenix Associate of Human Resources, Community College of the Air Force (CCAF)

Karl Sander

Job Titles:
  • Master Military Resume Writer / Master Federal Resume Writer / Master Federal Career Advisor
Karl served 20 years in the United States Navy, retiring at the rank of Lieutenant Commander. He was a Naval Flight Officer in the (now also retired) EA-6B Prowler, deploying several times in support of Operation ENDURING FREEDOM and once for NATO's Operation UNIFIED PROTECTOR over Libya. He also served two separate tours as a tactics instructor and concluded his career as a Joint Exercise Planner. His military assignments have taken him to Naval Air Station (NAS) Pensacola, FL; NAS Whidbey Island, WA; NAS Fallon, NV; and Joint Base Elmendorf-Richardson, AK. In his active duty career, he had the opportunity to write and edit a wide array of material from fitness reports/evaluations, awards, official correspondence, courseware, technical and tactical manuals, and reports. Since retiring, he's worked as a professional freelance writer, covering an array of topics for both electronic and print media. Karl is eager to assist fellow veterans in negotiating the transition from military service to civilian employment, federal employees reaching for higher level positions and executives applying for SES jobs. He's driven to put his experience and abilities to work helping clients from all backgrounds purse new opportunities and grow their careers.

Lee Kelley

Job Titles:
  • Chief Learning Officer
  • Managing Editor
  • Company 's Executive
Lee Kelley serves on the company's executive team as Chief Learning Officer, while also serving as Managing Editor overseeing the daily operations of a full-time writing staff. With 25+ years of diverse professional experience, he is a highly sought-after executive writer, trainer, and coach who has worked directly with over 1,000 leaders. Most of his clients are senior government employees (GS-14/15s), senior military field grade/flag officers (such as Colonels and Generals), and corporate executives. Lee has developed and presented expert training to many government agencies and individual job seekers on a range of topics. A prolific writer, he has written a number of books, along with thousands of federal/senior executive/military transition resumes, articles, and blog posts, and more than 4,000 Executive Core Qualification (ECQ) and Technical Qualification (TQ) essays. Lee is also a U.S. Army combat veteran who spent half of his time in the service on active duty and the rest in the National Guard, working his way from Private (E1) up to Captain (O3). He was deployed to Ramadi, Iraq, for a year, where he managed all communications technology for a 600-person organization in combat. He received a Bronze Star Medal for exemplary service, and upon returning home, was assigned as Company Commander for 275 soldiers. A couple of years later, Lee decided to leave the military in 2008 to focus more on his family and pursue his passion for writing and empowering others. He has been with CareerPro Global ever since. Even though I have a master's degree in English Literature, writing Executive Career Qualifications (ECQs) is a complicated, one time task! Lee Kelley guided me through the process and offered focused feedback that made my essays much sharper. My ECQs passed OPM on first submission and my assigned mentor remarked that they were the best he has seen. I highly recommend Lee and this team if you ever consider applying for the Senior Executive Service. Dewaine B. Lee - your ECQ workshop and Interview Training are much appreciated. Your class was AWESOME and was extremely helpful in putting these together. I've been singing your praises to the other aspiring execs in my cohort, so I'm hopeful you'll be teaching additional sessions for NASA. Executive Leadership ECQ Class Participant - 2023

Marissa Bea

Job Titles:
  • Master Military Resume Writer ( MMRW ) Professional Resume Development Specialist
  • Member of CPG
Marissa is a member of CPG's writing and proofreading teams, and holds a Bachelor's degree in Dramatic Literature and professional certificates in Editing and Museum Studies. Marissa has an extensive background in educational publishing, having spent 15 years in editorial and senior project management working with clients such as Houghton Mifflin Harcourt, Pearson, McGraw Hill, and many others, on subjects including social sciences, STEM, reading, and world languages. Since 2008, her editing and writing career has given her experience in industries ranging from user experience (UX) research, video gaming, higher education, community services, music, theater, and nonprofit arts organizations, in addition to regularly editing full-length novels for avant-garde authors as a member of the Northwest Editors Guild. Her eclectic background brings a refreshing view to the resume development sector, coupled with a desire to make your accomplishments and personality shine. In today's competitive world, your unique achievements are best displayed with confidence, and she is determined to give you an unrivaled advantage.

Michael Burkhalter

Job Titles:
  • Boeing Software Project Manager

Michelle Czyz

Job Titles:
  • Master Military Resume Writer / Master Federal Resume Writer / Master Federal Career Advisor
Michelle has been helping military and civilian clients as a Senior Resume Development Specialist for CareerPro Global for more than 11 years. She has extensive experience writing federal and corporate resumes for hundreds of clients specializing in logistics, security/law enforcement, intelligence, Human Resources (HR), operations management, Quality Assurance (QA), and many other career fields to facilitate her clients' efforts in garnering federal and civilian job opportunities that align with their skills, experience, goals, and interests. Michelle has assisted hundreds of SES Applicants achieve interviews for SES positions and earn her clients ECQ certification from the QRB. Prior to joining the CareerPro Global team, she served active duty as a Captain in the U.S. Air Force for seven years and specialized in HR Management, where she oversaw a range of HR programs affecting tens of thousands of service members at installations in the U.S., Southwest Asia, and South Korea. In addition, she wrote, reviewed, and edited hundreds of military performance reports, awards packages, and letters of recommendation. After her time in the Air Force, she went on to work as an English teacher to those who were learning English as a Foreign or Additional Language. Her knowledge of English grammar, syntax, and verbiage not only served her well as an English teacher (and, eventually, as head teacher), but also helped her job-seeking students garner highly sought-after executive positions. From the president Barbara Adams to the developer of my SES resume Michelle I received extremely professional , timely and a flat out amazing experience that led to the best resume and cover letter I've ever had for myself . It has opened so many doors and for that I'm thankful for efforts from everyone that help in my resume process!!! Jeff W. Thank you CareerPro Global. Exceptional service and attention to detail by Michelle Czyz. She was attentive, maintained great communications and went above and beyond providing assistance with my ECQs. I cannot say enough great things about her and this company. 5 Star/ Rob C.

Rebecca Adams

Job Titles:
  • Master Federal Career Advisor
Growing up with parents in the Air Force, then having enjoyed adult life as a military spouse, Rebecca has experienced the hurdles and excitement that come with Military relocations and transitions. Rebecca spent the past several years as a registered dental hygienist at one of metro Atlanta's busiest privately owned practices, ultimately working her way up to lead hygienist, managing a team of 11 hygienists across 2 practice locations. Early on, Rebecca provided hygiene services at Fort Bragg Joel Dental Clinic as well as the VA Hospital of Fayetteville, NC. In this role, Rebecca honed the skill of listening to people describe their goals and concerns for their health and developing a personalized plan to achieve these goals. When it came time for the fifth and final relocation, Rebecca decided to make a transition herself. In 2022, she completed training and received her certification as a Master Federal Career Advisor. Rebecca enjoys continued use of her seasoned communication skills and creative problem solving to continue helping individuals achieve goals through personalized career guidance. She welcomes the opportunity to assist her clients make tactical and sound decisions and discuss their career progression.

Robert Rettmann

Job Titles:
  • Member of CPG
  • Writer
Bob is a member of CPG's senior writing team, and holds the Master Military Resume Writer (MMRW), Master Federal Resume Writer credentials, Master Senior Executive Writer, as well as the Master Federal Career Advisor certifications. He also holds a Bachelor's degree in Communications from Marquette University and a Master's Degree in Education from the University of Wisconsin - Milwaukee. Bob is a versatile writer with decades of professional communications and marketing experience. He has collaborated with a diverse range of people from around the world. He understands military and government service extremely well, serving two tours of duty in the Army Reserves, totaling 14 years in the military. He spent six of those years as a Drill Sergeant and attained the rank of Sergeant First Class. His service also included a yearlong deployment in Nasiriyah, Iraq, serving as the Non-Commissioned Officer in Charge of a battalion-level convoy operations center.

Stefanie Sealy

Job Titles:
  • Assistant Managing Editor / Master Military Resume Writer
  • U.S. Navy Chief Petty Officer
Stefanie is a former U.S. Navy Chief Petty Officer (Active Duty) who served for more than 16 years as a Journalist, Broadcaster, and Mass Communication Specialist. She was stationed at numerous commands, including Sasebo, Japan; Norfolk, VA; and Pearl Harbor, Hawaii. With her experience and expertise as a senior leader and trainer, her skills as a writer, editor, and researcher for countless news articles, performance evaluations, and letters of recommendation, set the standard for excellence in written communication among her peers. In her roles, she has provided oversight for hundreds of junior service members and officers, providing career counseling and transition assistance and guidance. Following her departure from the U.S. Navy in 2012, she worked as the Communications Manager for one of the largest retail real estate development companies on the East Coast. There, she used her skills to develop and execute internal communications programs, ensuring coordinated messaging, product marketing, and training reached more than 300 employees in over 8 regional offices. Stefanie has escalated at CPG to executive writer and coach at lightning speed due to her amazing writing talent and drive to assist military veterans and federal employees in achieving their career goals. Stefanie has been promoted to writing the most complex applications, such as SES applications, and has mastered writing ECQs, earning her executive clients OPM QRB certification. Stefanie's writing talent is consistently recognized in many administrative, medical, educational, technical, and other career fields. She has already built a substantial client base and receives numerous referrals for her knack in earning her clients "best qualified" ratings and interviews.

Victor Kersey

Job Titles:
  • Professional Resume Development Specialist
Victor is a member of CareerPro Global's writing team and holds a Ph.D. in Clinical Psychology. With decades of professional experience, he is an exceptionally versatile writer who has collaborated with a diverse array of individuals and organizations. His profound understanding of military and government service is noteworthy as he advanced through the ranks of the U.S. Navy from Seaman Recruit to Master Chief Petty Officer (E-9). Victor retired with 30 years of military service to include a one-year detainee operations mission at Camp Bucca, Iraq. As a military leader, writer, and professional, Victor has supervised and directed thousands of subordinate personnel in both a military and civilian capacity. While deployed, Victor served as the Senior Enlisted Advisor for a battalion of 450 Sailors. As a corrections division director, he was responsible for 250 personnel, and programming services for over 7K inmates. Victor has also developed a wide variety of treatment and staff training programs and educational curricula, as well as serving as an adjunct faculty professor for undergraduate and graduate psychology courses. Possessing a distinctive blend of writing prowess and coaching skills, Victor is poised to craft impactful documents in support of your career goals He stands ready to partner with you in: Military Transition Resumes (for transition to the government or private sector) Federal Government Resumes (for direct submission and all online systems) Private-Sector Resumes (at all levels up to C-Level executives) Knowledge, Skills, and Abilities (KSA) statements Kersey, Victor A. (2021, February 21). Sometimes if you treat people good, it challenges them to be good.

William (Bill) Carroll

Job Titles:
  • Master Military Resume Writer / Master Federal Resume Writer / Master Federal Career Advisor
Bill retired from the Montana Air National Guard in 2017 with 26 years of honorable service to the nation. Nearly 20 years of his career was spent in the construction field with both Civil Engineering and RED HORSE construction units. He also has experience as a First Sergeant (Human Resources/personnel), Training Manager, and Chaplain Assistant. Bill has deployed overseas twice, once to Kuwait from 2002-2003 and Iraq from 2005-2006 with the 219th RED HORSE Squadron. As a Field Ordering Officer, he was responsible for procurement of materials, tools, and supplies from the local economy, which included the heart of Baghdad, where he developed strong relationships with local vendors that were critical to mission accomplishment. Bill recently spent nearly a decade specializing in resource support and networking for military families around the world so he understands the nuances of transition for military members from military to civilian life. He has a Bachelor's degree in Business Management and an Associate's degree in Management Accounting. He has 17 years of retail experience where he learned the fine (and often forgotten) art of customer service. In total, he has over 30 years of public facing business and relationship-building experience and willingly spent a year in the humbling position of car salesman for the largest pre-owned car dealership in his hometown. Bill has a passion for helping veterans with the transition process from active service to the civilian sector, as this can be a challenging and nerve-racking time in life, especially for those who may know little else outside the military. He thrives on providing exceptional customer service through the entire process and knows the importance of treating you with both respect and dignity. He is passionate about helping you reach your career goals and aspirations by tapping into his unique combination of experience and education in the military and civilian world. Bill was excellent, he communicated well, and he was able to write a very professional federal resume that guaranteed every application I submitted was referred to the hiring manager. Rasheed Initially, spoke with Chris regarding the CPG process and what my expectations were. After working out the finer points, Chris then set me up with Bill, my resume' writer. Bill and I discussed at length, how to best condense over 30-years of experience into the new 5-page format. I don't know how he did it but, Bill produced an outstanding product in just over a week's time. Very impressive. I would recommend him for all of your resume' related needs. Thank you, Jim V.