CHILD & FAMILY PSYCHOLOGICAL SERVICES - Key Persons


Alexis Dielman

Welcome, and thank you for taking the time to view my profile! My name is Alexis, and I practice as a therapist here at Child and Family Psychological Services.

Caroline M. Ray

I have been married to my best friend for over 19 years. We have 4 intellectual, creative, and zany children with us at home. They range in age from elementary school all the way to college student. We also have one heavenly baby lost through miscarriage. We are grateful for the time we had and our hearts remain full of love for our little one. There is never a dull day in the Ray household! Our daily family antics keeps us laughing and appreciative of each other. Some of my hobbies include cooking and hosting gatherings for family and friends, singing, dancing, listening to audio books and music, and over-indulging on animal/pet videos.

Denise Stoddard

Job Titles:
  • Psychologist

Dr. Susan Pattison

Job Titles:
  • Licensed Psychologist
Hello, I'm Dr. Susan Pattison. Thank you so much for taking the time to review my introduction! My educational background includes a doctorate degree in Clinical Psychology, with a specialization in Neuropsychology. I provide clinical therapy as well as psychological and neuropsychological testing. I have worked in the field for over 25 years.

Jay Maddock

Hello! My name is Jay Maddock. As a License Professional Counselor, I aim to foster an open, inclusive, and affirming space where clients feel safe to explore their concerns honestly and authentically. I believe in a person-centered therapeutic approach where I provide support and guidance to help clients build skills they need to grow and stretch as they confront issues in their lives. In my work with clients, I meet clients where they are with honesty, warmth, compassion, and humor. Together we will set goals that feel relevant and achievable and focus on what is important to you.

Michelle Oursler

Job Titles:
  • Licensed Master 's Social Worker

Pamela A. Cook

My name is Pamela A. Cook, and I am thrilled to be a new therapist with Child and Family Psychological Services. To tell you a little bit about myself, I started my career in 1995 as an elementary teacher and taught most of those years in third-fifth grade classrooms until 2003. From 2003-2015, I was an elementary and high school counselor with Battle Creek Public Schools. Since 2015, I have been at Loy Norrix High School working with 9th-12th grade students.

Patti Criswell

Job Titles:
  • Licensed Master Social Worker

Shannon Hilton-Smith

My name is Shannon Hilton-Smith. I believe in creating, nurturing and maintaining an environment that facilitates personal growth and empowerment for all of my clients. I view my work as helping others along their journeys in hope, healing and opportunities.

Suzanne Friesner

Job Titles:
  • Licensed Master Social Worker