CHRIS BRO - Key Persons
Job Titles:
- Chief Operating Officer
- Hospitality in 2019 As the Opening General Manager
Katie Houk joined ChrisBro Hospitality in 2019 as the opening General Manager for the Hampton Inn & Suites/Tru by Hilton Rapid City Rushmore dual branded hotel. Originally born and raised outside of Philadelphia, Katie has over 20 years of hospitality experience including hotel openings, renovations, front and back of house operations, F&B, revenue management, grass roots sales, internal controls and team building.
Katie joined ChrisBro Hospitality for the opportunity to work with a growing Management Company and is excited to help expand their operations and portfolio while bringing positive results to the Rapid City, South Dakota and Cedar Valley, Iowa markets.
Katie started working for ChrisBro Hospitality in 2013 and has contributed to many departments from awards at hotel level Operations to Director of Sales, and Development. Along her path in hospitality, she became highly proficient in revenue management and excelled over the years leading to her current position.
She currently is the Corporate Director of Revenue Management for the ChrisBro Hospitality portfolio. With a strong background of Hilton property management systems and revenue management system expertise gained by experience and training at Hilton's headquarters in Memphis, TN she leads our hotels to directly impact and maximize positive revenue generation.
Katie has her Bachelor of Science Degree from the University of Wisconsin-La Crosse where she played Varsity Soccer. She also has earned certifications from Cornell University in Hotel Revenue Management, Advanced Hospitality Revenue Management: Pricing and Demand Strategies and is continuing to pursue her Revenue Management 360 certification. She has completed Marketing the Hospitality Brand through Digital Media and Implementing Brand Strategy through Digital Media through Cornell as well.
She lives in Rapid City, SD with her husband and is a bonus mom. Her sidekick rescue pup Lily accompanies her to the office each day, and when not working they enjoy hiking in the Black Hills. She also enjoys boating with family, biking, running (1 marathon, 28k Big Sky Rut Mountain Run, 11k Big Sky Rut Mountain Run, 6 half marathons, 1 triathlon) soccer, and gardening.