COMPUTERSUPPORT - Key Persons

Job Titles:

• Chief Operating Officer
• Member of the Leadership Team

Charley is responsible for leadership of the help desk, field support, escalation, and solution teams. He spearheads the project management, customer communications and the improvement of business processes as they relate to supporting our customers. Charley joins us with more than 20 years of IT Infrastructure experience from strategy, design, delivery, and support in a 24x365, follow the sun, end user and critical systems support environment. When Charley isn't leading a major IT project, he's riding his bike in circles until he eventually finds his way back home.

Job Titles:

• Member of the Leadership Team
• Director of Helpdesk and Field Support

Dave oversees the help desk and field support teams. He brings many years of experience from previous roles including systems engineer, IT manager at the local and regional levels, and manager of client services. In this position, Dave manages the first line support, while driving continuous process improvements and oversight to ensure the best support for our customers. When not managing the first line of support for our customers, Dave enjoys finding excuses to avoid the gym and cheering on the New England Patriots.

Job Titles:

• Chief Executive Officer
• Member of the Leadership Team

With more than 20 years of software and service industry experience, Eric leads the day-to-day operations and strategic direction of StratusPointIT. Eric has held executive and management positions in finance, business operations, and corporate development spanning companies such as Progress Software (Nasdaq: PRGS) and Oracle Corporation (NYSE: ORCL). Eric is a board advisor to small businesses, and has also led his own consulting company creating and supporting the strategic growth initiatives of businesses. Outside of StratusPointIT, Eric is an avid Boston Bruins fan and is often found sitting at the soccer fields on the weekends.

Job Titles:

• Employee
• Member of the Leadership Team
• Vice President of Business Operations

An early employee of StratusPointIT, Liam has been an integral part of the company's growth from its humble beginnings. Through these years, Liam has successfully managed various departments, including the helpdesk, customer success, and sales. Based on this foundation, Liam spans across all departments and their respective functions to implement our strategic initiatives, system enhancements, establishing proper oversight and approvals, coordinating internal training, and special projects. When Liam is not working to improve and fine tune the internal business operations, he stays busy by coaching and playing softball as well as coaching his son's basketball team.

Job Titles:

• Member of the Leadership Team
• Strategic Advisor & Principal Partner

Rick has a storied career in the software industry spanning more than 25 years, starting as a software developer to eventually the CEO of Progress Software (Nasdaq: PRGS). Today Rick is focusing on being an angel investor, advisor, and board member of numerous companies. As the Principal Partner, Rick supports the senior leadership team and assists with strategic investments and partnerships to better support our diverse customer base. When Rick isn't providing advice, he's an experienced pilot and aircraft owner, and enjoys flying to different locations across the US.

Job Titles:

• Member of the Leadership Team
• Vice President of Engineering

Ron is responsible for leading the Solutions Engineering and Escalations Team. His group's primary focus is on supporting and driving new solutions that better enable our customers. Ron has a broad technology background with 20+ years in the IT space. He started his career in professional services as a systems engineer, working primarily for Fortune 100 companies based in the Boston area. With a passion for both technology and leadership, he progressed into a variety of technical leadership roles, always maintaining a hands-on component. Throughout his career, Ron has worked in several technology-based verticals and most recently in the healthcare space. Outside of work, Ron enjoys attempting to play guitar, boating, skiing (water and snow), and just about anything else outdoors.