NBS - Key Persons

Job Titles:

• Director
• Director, E - Commerce Operations

Jennie began her career in the restaurant industry as a chef and manager in Delaware. She then moved to New Zealand to work as a Head Chef. Jennie was asked to oversee the construction of a new kitchen and café in her first week on the job. Jennie also managed the grand opening which coincidentally was on the same day as the Lord of the Rings premiere across the street! Upon returning to the US, Jennie left the restaurant industry and began working for a local startup called FineStationery.com. As the Senior Merchandising Specialist, she managed over 100,000 products from more than 100 brands. Jennie initiated the Project Management Office for FineStationery.com and moved from the Merchandising department to IT as the Project Manager for the website. Jennie was responsible for the implementation of process improvement initiatives and quality controls across all departments. Jennie earned associate degrees in Culinary Arts and Food Service Management from Delaware Technical Community College as well as a bachelor's degree in Organizational Management from Wilmington University. In her spare time, Jennie enjoys cooking, baking, and doing a variety of crafts such as crocheting and making jewelry. She has traveled to more than 20 countries so far and hopes to visit many more.

Job Titles:

• Director / Printing Solutions / Business Development
• Director, Printing Solutions and Business Development

Jim brings over 25 years of experience in the exciting world of production mail processing.

Job Titles:

• CEO
• President

Before founding Nonprofit Business Solutions, Mike spent nine years with the investment bank JPMorgan, where he was a Vice President responsible for the operational management of forty staff across three business units. Mike also managed international divisional mergers, Six Sigma quality initiatives, and large-scale system implementations. Mike was the first Leadership Day President's Award winner for the development of a "Leveraging Diversity" training program designed to capture competitive advantage through cultural diversity.

Job Titles:

• Director
• Director, Greater Goods Merchandising

Sarah began her career with MBNA as a summer intern in 1995, and joined the Customer Satisfaction department as a full time employee in 1998. Over the next seven years, Sarah developed quality control procedures and implemented training programs focused on providing the highest level of customer satisfaction. Additionally, she was involved in technology implementation and new product integration task forces. Sarah joined FineStationery.com (FSC) as an Education Coordinator in 2006. After a record-setting holiday season, Sarah spearheaded the creation of FSC's Vendor Relations department, implementing and enforcing all quality standards, transitioning new vendors, resolving all problem orders, and developing and testing new technology. Sarah also has experience in the nonprofit field as the Cat Program Coordinator with Faithful Friends, a Delaware based animal rescue, and as a consultant to Delaware Breast Cancer Coalition. Outside of work, Sarah enjoys gardening, thrift shopping, diy projects and doting on her 3 rescue cats.

Job Titles:

• Director
• Director, Client Success

Sonji's background in customer service includes positions from banking to non-profits. She has a knack for being able to obtain open lines of communications with clients, customers and businesses to get projects done. With more than 20 years of experience, Sonji has expertise in problem/conflict resolution, team building, professional development, strategic implementation and company collaborations. Sonji attended North Carolina Agricultural & Technical State University and is a proud Aggie! She has volunteered as a mentor to at-risk high school students and is currently serving on a committee to preserve the history of Newark's African American community. Sonji loves spending time with her family and friends, her rescue dog Lucky and taking day trips to local beaches.

Job Titles:

• Vice President, Business Development

Ginny has thirty-two years of experience in Operations Management at JPMorgan Chase-Investment Bank. She led efforts to migrate both Global Loan Operations and North America Derivatives Operations to Delaware, and subsequently, managed those operations. Her responsibilities included project management, system conversions and continuous improvement programs. Ginny received her Green Belt in Six Sigma for her work on several re-engineering projects in Credit Operations. Ginny was a member of the twelve-member location senior management team and the sponsor of the Christiana Diversity Committee. Ginny first became exposed to the Delaware nonprofit community as a member of JPM's Contributions Committee where she interacted with and visited local nonprofits to help evaluate funding requests that were submitted to JPM. Ginny is a native of Brooklyn, New York. She has her MBA from Pace University in New York City. She is married with two college age sons. Outside of work, Ginny is on the Advisory Board of Christiana Care Center of Excellence in Women's Health and is the chair of its "Money Matters" program. She enjoys hiking and skiing.