CSIA

CSIA believes that great customer experience is fundamental to every business. We support organisations and individuals with best practice know-how, education, certification, international recognition, and practical support - all from a globally recognised service standard... Since 1997, CSIA has helped organisations improve customer focus and organisational performance by measuring true customer performance using the International Customer Service Standard... Since 1997, the Customer Service Institute of Australia (CSIA) has supported Australian individuals and organisations to excel in delivering better customer experiences. With the customer landscape is constantly shifting - and the know-how and skills companies need more complex than ever, creating a great customer experience is no longer just worth considering - it's fundamental to being a better business. CSIA helps you see the the world through a customer lens.

Also known as: Customer Service Institute of Australia, Customer Service Institute of Australia Pty Ltd

Registration numbers: 31 609 812 919 (W)

Primary location: Sydney