CROSSROADS EEO - Key Persons
Ms. Wilson has been a force behind Crossroads for 10 years. She previously worked on the company's information systems, security, operations, and financial processes. She is intimately familiar with all aspects of the day-to-day operations of the company and understands the needs and values of Crossroads long-time clients and looks forward to helping new agencies. Fabienne purchased Crossroads from James Cross in January 2017. Ms. Wilson is a graduate of La Sorbonne in Paris, France.
Mr. Cross founded Crossroads in 1995. His career has been spent as a mediator, EEO Counselor, EEO Investigator, Final Agency Decision writer, private sector lawyer and government relations representative. His extensive knowledge of the EEO world makes him an invaluable asset to the company. He received a Bachelors of Science Degree from Lewis and Clark College and a Juris Doctor Degree from Hamline University School of Law.
Ms. Costello is responsible for the day-to-day project management of the hundreds of cases handled by Crossroads each year. She is the main liaison between the Agencies and the Investigative Staff of Crossroads. She is the Maestro that keeps everything running smoothly. She has been with the firm since 2003 and has gained extensive management and customer service experience through her work in the telecommunications industry, as well as paralegal experience. Ms. Costello graduated from Peirce College.