CRESWELL AGENCY - Key Persons


Andrea Jackson

Job Titles:
  • Insurance Agent
After graduating with a degree in Business Administration, I have worked in customer service and administration roles ever since. I have many years of experience working on the provider side of medical insurance and look forward to growing in knowledge of property and casualty insurance. I enjoy educating and serving customers so they can have clarification and peace of mind.

Andrea McGhee

I joined Dave Ramsey's Financial Peace University course in July 2021, and it was very insightful. My Husband and I also purchased our 1st home together and needed to focus on getting more affordable Home Owners insurance. I referred back to ramseysolutions.com website and located an ELP Homeowners insurance provider in the person of Mr. Terry Carroll. Shared our situation that we were overly insured and needed to reduce our coverages. He provided the BEST Quote for Home and Auto! We are Truly Blessed and highly recommend Crewell Agency to anyone needing the Right insurance coverage.May God Richly Bless You Mr. Carroll!Andrea McGhee

Ang Carnes

I have been doing business with Creswell Insurance Agency for over 25 years. I hate to say it, but in those 25 years it seems I have had more than my share of bad luck! From roofs, to wrecks, to vehicle break downs, I have been through them all.The great folks at Creswell have been there for me every time. A tornado passed over our subdivision about 20 years ago. I asked Terry to check on my roof. The next morning they were there to look at it, and I had a check in my hand immediately. About 10 years ago I was "T-Boned" at an intersection. My car was totaled. The next day I got a copy of the accident report to Terry and, the next day I picked up my check for the full price of the car.More recently, last Thanksgiving in Cullman Alabama, our car broke down on Saturday afternoon. In the next 3 months, I had 2 other cars break down. In all 3 situations I called the 1-800 number that goes with my auto policy and EVERY time the response was really great. Fast, convenient, and didn't cost me a dime.Can't say enough good things about my friends at Creswell.Jimmie V. Leach

Brad Davis

Job Titles:
  • Great Company

Chris Carroll

Job Titles:
  • Insurance Agent
I have a wife, Carmen Carroll, and three children; Molly, Gordon Carroll (7), Abigail Carroll (5), and Christoper "Graham" Carroll (2). We enjoy going to the river and to Oxford, MS to Ole Miss sporting events. We also spend lots of time at many different ballparks with our children

Curtis Summers

I love having a hometown agent! Thank you, Terry and staff!

Debbie Carroll

Job Titles:
  • Agent
  • Owner
I grew up in the rural community of Jacks Creek, TN on a 175-acre farm. I received my insurance license in 1985. I am licensed in life, health, and property and casualty. I enjoy meeting new prospects and turning them into clients by providing them with the best companies and competitive rates. Most of all, I pride myself on providing the best customer service possible! I believe in taking care of my clients to the highest degree. When I am not in the office you can find me spending time with my grandchildren and attending lots of sporting events. I am a Tenessee Vols fan all the way! Go Vols! I am very involved in the Exchange Club Carl Perkins for the Prevention of Child Abuse. I have served on the board of directors on and off for years. I enjoy assisting in many ways at my local church and trying to do my part.

Denise Roberts

Terry provided me with information almost immediately. He comparison shopped my policies and I was happy with the results.

Erica Dolan

Job Titles:
  • Insurance Agent
When I was 11, my family and I moved to Humboldt, TN, where we could be closer to family. I started working in the insurance industry in 2007 as a CSR. In 2008, I became a licensed insurance agent in Humboldt, TN, where I worked for six years. In 2015, I started working for Creswell Agency. I enjoy helping our customers find the best insurance for their needs. I enjoy helping others and being creative. I love hanging out with my family, reading a good Christian mystery novel, and going to the beach. When I am not at work, I am hanging with family, watching Netflix, or taking a nap with my dog.

Ginger Vanderheyden

Terry Carroll was very prompt in contacting me to assist in finding better insurance. He was very thorough and patient in answering each of my questions, and I was able to receive more coverage at a much better deal. I highly recommend Creswell Insurance Agency to others who are looking for a better deal and want to explore their options. Terry Carroll is knowledgable about the process, and clearly puts in the work to make sure that clients are well taken care of for the future.

JIM BEASLEY

They take the time with you to get best coverage at price you need. Haven't had to file a claim but expect if I have to it will go well.

Mr. Terry Carrol

Job Titles:
  • Professional and His Follow Ups Where Very Pleasant Not Pushy at All It Was Refreshing. Would and Have Referred Him to Others
Mr. Terry Carrol was very professional and his follow ups where very pleasant not pushy at all it was refreshing. Would and have referred him to others

Terry Carroll - President

Job Titles:
  • Owner
  • President
I grew up in Henderson, TN, and attended Jackson State Community College & Freed-Hardeman University. I entered the industry in May 1981 and now hold AAI and CIC designations. I worked in my partner Gene Maness's agency until December 1985, and have owned Creswell Insurance since January 1986.