DONALD J - Key Persons


Catarina Conceicao

Job Titles:
  • Personal Lines Supervisor
Catarina joined us from Cinderella's Bakery, from which her family owns (and Anthony Bourdain personally visited!). She was born in Sao Miguel, Azores Portugal and moved here with her parents when she was five years old. She is proud of her Portuguese heritage and visits often for her dad's family still resides there. Her husband Joao is from the mainland Portugal, where they were married in a beautiful small vineyard. They enjoy traveling, whether it's a weekend road trip or a long voyage. They like exploring new sceneries and learning about different cultures & heritages. As for hobbies, she loves to cook, read, binge watch a good show, and shop. And of course, express her New England pride by cheering on all the local sports team, especially the Patriots.

Heather Williamson

Heather has been working in the Insurance business for 22 years. She previously worked for Donald J. Medeiros Insurance Agency from 2012 to 2019, and we're so excited to have her back (as are many of her clients!). While not at work Heather loves the ocean and just being on the water. In fact, recently she has begun learning how to scuba dive. Now every weekend she can spend time exploring beneath the surface of the ocean! She was born and raised in eastern Long Island, which is where her affinity for the ocean began.

Jade Carreau

Job Titles:
  • Personal Lines Account Manager
Jade is a recent graduate from Westport High School and just beginning her career in the field of Insurance. Before she joined Donald J. Medeiros Insurance she spent eight years as a competitive dancer. While not working she loves to get lost in the beautiful mountains of New Hampshire at least once a month. She has summited Mt. Washington twice, maybe three times, even she's not sure anymore.

Nicole Ouellette-Medeiros

Job Titles:
  • Director of Agency Operations
Nicole joined the Donald J. Medeiros Insurance Agency team full time back in 2012. She works keeping the agency's network, computers & phone systems running smoothly, as well behind the scenes day-to-day operations, administration and policies.

Quincy Sherman

Job Titles:
  • Personal Lines Account Manager / Licensed Broker
Quincy loves the daily challenges and learning new things in the insurance industry. She prides herself on working hard and helping our customers with their inquiries. Quincy grew up in Fall River, but moved to Florida with her husband, Joey and their two little girls. Her favorite thing to do is spending time with her family whether it be going to Disney (their favorite place) or hanging around watching the Patriots on Sundays.

Richard Machado

Job Titles:
  • Account Manager / Licensed Broker
Richard's goal is to work with you to insure your auto, home/tenants or all aspects of a business. He was born in Terceira Azores, Portugal and he and his family had moved here to Fall River back in the 1970s. His dad, even though retired, is still a prominent figure in the community. This is where Richard met his wife, Linda and together they have a young daughter. One of his favorite pastimes is to just get in the car with the family and drive to anywhere, destination unknown. Because of this they are constantly finding new places to visit and different restaurants to enjoy. But he does say that his best road trip was the one he drove his family down to Florida and they visited Disney and Universal Studios.

Sandy Pavao

Job Titles:
  • Personal Lines Account Manager
Sandy Pavao is one of our most enthusiastic Personal Lines Representatives. She has over twelve years of experience in the insurance sales business. She was born and raised in Fall River. Outside of work she loves to spend time with her children and grandchildren. She loves going on vacations all around the world but she always finds herself visiting the Dominican Republic.