ECHODITTO - Key Persons
Job Titles:
- Director, Program Strategy
Job Titles:
- Senior Director of Experience Strategy, Architecture, & Design
Job Titles:
- Senior Digital Project Manager
Graziella also is an active Washington, D.C.-based playwright whose works have been read and produced for the Capital Fringe Festival, Source Festival, One Minute Play Festival (1MPF), Theatre J, Rorschach Theatre, Keegan Theatre, and The Playwright's Forum. She is board vice chair of the Washington Improv Theater (WIT), D.C.'s destination for long-form improv, which for 17 years has brought the creative power of improv to the Greater Washington community.
Graziella Jackson was one of them. The new future of Echo began to emerge in 2012, when Graziella left digital consulting to head up digital for a national environmental advocacy nonprofit. A journalist who left that field in the early 2000s before studying the convergence of culture and technology at Georgetown University, she believed investing in social impact leaders and technology was our best hope for solving the world's most critical social issues - but that the technology landscape was shifting so rapidly that mission-driven organizations were falling behind. She had witnessed it happen time and again as a UX consultant and knew what had to be done.
EchoDitto was one of several agencies Graziella worked with while at the nonprofit, and we immediately stood out. She understood our mission and saw our potential - if Echo developed our expertise in organizational change and governance as well as user experience design and product development, we would become a truly powerful force for change.
Job Titles:
- Senior Content Strategist & Information Architect
Job Titles:
- Director of Client Experience
Kimiko has worked in technology focused professional services for more than 10 years. She's worked on a broad range of projects, including large scale enterprise applications and content focused website redesigns. She has had the opportunity to work with many clients, including ASAE, The Bill & Melinda Gates Foundation, the Defense Information Security Agency, Dell Services, Genzyme Genetics, Pew Charitable Trusts, TJX, and many more.
Job Titles:
- Director of Operations at Echo
- Director, Resourcing & Operations
Lauren Coughlin is the director of operations at Echo&Co and joined the team in 2014. She ensures the right people with the right skills are available to accomplish our work. She also provides data on projects and overall business levels to help Echo&Co stay on budget and make critical business decisions.
Prior to joining the Echo&Co, she worked for Wayfair.com managing customer acquisition and retention for their international markets.
Lauren was born and raised in Maine and moved to moved to Boston after getting her Bachelor of Arts in economics at Bates College. Outside of work you can find her playing tennis, checking out the local craft beer scene, or trying out a new recipe at home.
As Manager of Finance, Mark is responsible for all aspects of our company's finances, including cash flow management, A/R, A/P, financial reporting, and forecasting. Mark is instrumental in working with your business to ease the financial burden and derive a win-win plan to accomplish your company's objectives.
Job Titles:
- Creative Director
- Echo & Co 's Creative Director
Neal is Echo&Co's creative director, leading clients through the process of giving concrete, visual form to abstract concepts and ideas-form that users can see, interact with and experience. He's responsible for helping clients find their unique visual identity and voice in an already cluttered and loud world, distilling that into actionable creative direction, crafting original creative concepts and designs, and then working with the rest of our design team to turn that creative into a modular and extensible design system for our clients and their users.
Our CEO, Nicco Mele, moved to Boston and joined the faculty of Harvard University in the Kennedy School of Government, feeling strongly called to academic work. He opened a Boston office for Echo, which today is located in Davis Square.
Job Titles:
- Technical Director
- Echo & Co 's Technical Director
As Echo&Co's technical director, Paul is responsible for determining the architecture and technical approach of the projects he leads, ensuring that the technical solutions he delivers meet the needs of Echo's clients. He is particularly interested in creating reusable components that the technical team can use to accelerate their development process, and in developing and overseeing the rollout of best practices.
Paul lives in Cambridge with his wife and their dog. In his spare time, Paul enjoys reading (especially fantasy, sci-fi, and history), jogging around Cambridge and Somerville, and learning how to make photo-realistic 3D images in Blender.
Stacie Sheldon, our Director of User Research and Experience, along with Chrissy Guertin (Frontend Designer) and Qudsia Aziz (Web Developer), facilitated an engaging workshop to kick off the first day. Her presentation, "Sketching UX: Designing a Homepage," provided eager attendees with a blueprint for designing and creating a website. Later, Stacie and Peter Sax, our CTO, participated in "Coffee With Mentors," providing tech career advice and guidance to attendees.