EDUCATORS NETWORK® - Key Persons
ALAN R. ZIMMERMAN, PH.D., CSP, CPAE an internationally recognized motivational speaker, gives people the tools they need to maximize their payoffs… personally, professionally, and organizationally. When you want a dynamic speaker, great content, and lasting impact (yes, in ONE speaker!), Dr. Zimmerman might be the professional speaker you've been looking for! He's given more than 2000 programs… ranging from groups as small as six to audiences of several thousand… while maintaining an enviable 92% ratio of repeat and referral business.
ALAN WEISS, PH.D. is a consultant, speaker and author. His consulting firm, Summit Consulting Group, Inc. has attracted clients such as Merck, Hewlett-Packard, GE, Mercedes-Benz, Avon and over 300 other leading organizations. Alan is the author of 12 books, many of which have been on the curricula at Villanova, Temple University, and the Wharton School of Business and have been translated into German, Italian, Arabic, and Chinese. His hard-hitting, custom-designed presentations focus on practical techniques for improving performance, communications, productivity and teamwork and include such titles as Mastering Change: The Seven Keys to a World That Will Never be the Same, Making the Fourth Sale First: How to Build Winning Relationships, and Empowering the Customer: How to Allow the Buyer to Buy.
ARDEN BERCOVITZ, PH.D., CSP. Arden's niche as an entertaining, inspiring, and informative professional speaker in the guise of Dr. Albert Einstein helps his audiences to learn new ways of thinking and recognize new windows of opportunity. He skillfully weaves stories and quotes from Einstein's life with the challenges currently facing each group, challenges such as change management, innovation, creative thinking, and professional development. Titles of presentations include, Intelligent Change…The Einstein Way!, Change Your Thinking Today…The Einstein Way!, Discover Opportunities in Diversity…The Einstein Way! and Strudel for the Noodle. Arden's portrayal of Einstein has been featured in Success Magazine, the Los Angeles Times, The San Diego Business Journal and numerous trade journals. His client list includes Fortune 500 corporations, government groups, and professional associations in a wide range of industries.
BOB SILVERSTEIN provides professional interventions to help employees deal with the fear, anger, confusion, and distress that result from a reorganization, strike, or crisis involving an employee death, serious accident, or workplace violence. Bob's background includes an impressive combination of counseling, employee assistance, crisis intervention, training, and organization development. His clients include Bankers Trust, Girls Scouts USA, Philip Morris, PepsiCo, the U.S. Postal Service, and the U.S. Department of Energy.
BRIAN BIRO is not just a motivational speaker. What he does is so much more than simply motivate the audience - he leads them on a fully interactive experience that in many cases will change their lives forever.Sounds like a tall order, doesn't it? But business leaders from companies like Starbucks, Southwest Airlines, Boeing, Microsoft and Lockheed-Martin keep inviting him back time and again to speak to their employees, because the impact he makes is so amazingly real! You never forget a Brian Biro presentation. So, instead of simply looking for a motivational speaker for your next event, think about something more meaningful, with a long-lasting impact. If you're a meeting planner, we guarantee that Brian Biro will be the best choice you ever made. He will make you look great to your boss, your client and every single attendee. People will be asking you for years to come where you ever found such an amazingly talented speaker.You deserve some credit - let Brian Biro help you get it!
DAVID SILVER conducts customized training programs covering management and supervisory training, leadership development, and mentoring. The expertise David imparts is a direct result of more than 20 years experience in a variety of senior human resources management positions with such organizations as Gentiva Health Services, Aventis, Amerada Hess Corporation, The Bank of Tokyo and the Federal Government. Since 1987, David has provided consulting and training services to over 200 client organizations representing both the public and private sectors.
Job Titles:
- Founder of the Baron Group, Is Author of Selling Is a Team Sport
: Turn Your Whole Organization Into A Living, Breathing, Selling Machine, (Prima Publishing 2000). As a sales consultant, trainer, and special events speaker, Eric has trained and motivated sales people for more than 20 years. His unique, customized, multi-day workshops combine the best of proven problem solving skills and consultative selling skills. Recognized for extraordinary energy, passion for his subject, and an ability to command and hold any audience's attention, Eric has also been invited to keynote scores of national sales meetings, trade association conferences, and senior level retreats.
Job Titles:
- Founder of Haluch & Associates, Ltd.
FRANK J. HALUCH, C.P.M., founder of Haluch & Associates, Ltd., has been conducting standard and custom purchasing skill development seminars throughout the world since 1988. He uses his own state- of-the-art Sourcing Decision Support software in all of his purchasing seminars. Frank's hands-on experience is unmatched as a result of his successful career with GE. He made important contributions in each management position: Manager of Purchasing for GE Information Services, Program Manager- International Purchasing, and Manager Capital Equipment and Tooling.
Job Titles:
- President of Training Implementation Services
FRANK SARR, President of Training Implementation Services, designs customized training programs. He built his company on the premise that "real genius is not in the building of the training programs, but in getting them used." His powerful, Accountability PerformanceSM system, energizes employees to approach their learning seriously and demonstrate that they can use what they have learned. As importantly, it incorporates accountability which speeds new employee productivity. Frank's programs have been responsible for extraordinary performance improvements for dozens of client companies in such industries as Insurance, Banking, Managed Care and Pharmaceuticals. Prior to founding Training Implementation Services, Frank served as Vice President of all Field training for CIGNA and as Director of Financial Services Marketing with Wilson Learning Corporation where he marketed training products to the financial industry throughout the United States, Australia, and Canada.
GEORGE HARRIS, C.P.C.M., C.P.M., founder of The Calyptus Consulting Group, specializes in the areas of procurement, materials management, and quality management. His company currently offers over 30 different courses, each of which is delivered by a Certified Purchasing Manager and qualifies for C.P.M. hours. Clients include Raytheon, Honeywell, Wyman-Gordon, United Technologies, Toro Corporation, and the Federal Government. George has been named a Fellow by the National Contract Management Association and appointed to the panel of arbitrators of the American Arbitration Association.
Job Titles:
- President of Exemplar, Ltd
GERALDINE Q. RUTHCHILD, PH.D., President of Exemplar, Ltd. creates and delivers innovative training curricula, training programs, procedures manuals, and other technical documentation. In addition to developing traditional manual-based training, her experience includes distance learning and various formats of computer-delivered training including CBT, and training via internet/intranet/extranet. Dr. Ruthchild's background combines academia, instructional design, and investor relations to produce training materials that are pedagogically sound, instructionally creative, and informed by a deep understanding of business issues. Clients include Citibank, Merrill Lynch, Koch Industries, J.P. Morgan, American Arbitration Association, and Knight Ridder Financial.
Job Titles:
- Founder of Quantum Leap Thinking
JAMES MAPES, PH.D. is a keynote speaker, seminar leader and author of Quantum Leap Thinking: An Owners Guide to the Mind. Over a million people have experienced the mental magic of his one- man show, Journey into the Mind's Eye: Hypnosis with an Edge. More than a hypnosis show, utilizing total audience participation, Jim directs audiences on an extraordinary adventure through mind-opening demonstrations. Employing hypnosis as a metaphor for belief systems, Mapes provides tools to reduce stress, manage change, increase motivation, create a safe environment for communication, clarify and set goals, and enhance creativity.
James Mapes is the founder of Quantum Leap Thinking™, creator of The Transformational Coach™, expert on the psychology of "applied imagination," best- selling author, highly acclaimed business speaker, consultant, seminar leader and personal excellence coach. For over 30 years, James has been an ardent student of human behavior and dedicated to helping individuals, teams and organizations identify and break through barriers to reach their goals and achieve success. He encourages people to be open to new ways of thinking, and his goal is to help everyone make the "quantum leap" toward more creative, productive and confident lives. For both businesses and individuals, his message promotes an innovative, powerful way of thinking and provides a new-found mastery over their imagination and perceptions so that, in his words, "the invisible becomes visible and the impossible becomes possible." The results have been nothing short of extraordinary, creating key breakthroughs in both organizational and personal excellence.
James Mapes' success as a speaker and highly regarded authority on the imagination, creative thinking, communication, managing change, organizational problem-solving, successful teamwork, leadership and coaching is due to his early training as an actor and experience as a theatrical producer. In 1969, he graduated from California State University with a Master of Arts degree in theater and speech. He then worked in repertory theater, off-Broadway and directed two of his own theater companies, amassing dozens of television and movie credits. As a performer, he developed a unique stage presence with a special talent for connecting with his audience. Mapes' work has earned him appearances on CNN, The Today Show, Good Morning America and Fox Family Channel, among other media outlets.As a recognized business speaker and performance coach, James has spoken to hundreds of public and private companies in more than 70 countries. His clients include financial institutions, software companies, the military, the healthcare industry, financial institutions, training and development divisions of large corporations and major non-profit organizations. Companies, associations, universities and business schoolsincluding - IBM Corporate, U.S. Coast Guard, Lockheed Martin and The Princeton Center for Leadership Training - have quoted Mapes in training manuals and textbooks. James Mapes personal goal of living an exceptional life is reflected in both his business activities as well as his recreational pursuits, which range from scuba-diving, ballooning, racecar driving, Kempo Karate, and world travel, to an avid interest in reading. His two highly regarded books are Quantum Leap Thinking: An Owner's Guide to the Mind and The Workbook: The Magic of Quantum Leap Thinking. His new book Imagine That! Igniting Your Brain for Creativity and Peak Performance is scheduled for publication in 2015 and his newest 2-CD program - Patient Pre-Op/Post-Op Healing Therapy - was released January 2013.
James Mapes presentations are personal, interactive and humorous. Above all, he creates results and makes a lasting difference in the energy level, commitment and productivity of each individual in his audience. In the 1970's, James became interested in the power of the subconscious mind. To better understand this intriguing area, he researched psychology, philosophy, neurology and eventually, hypnotherapy Neuro-Linguistic Programming. His expertise quickly earned him recognition as a clinical hypnotist, becoming highly effective in assisting clients in weight reduction,smoking cessation, the elimination of phobias and pain reduction for terminally ill cancer patients. As a skilled practitioner of regression techniques, he helped the New York City Police Department in "memory recovery" with both witnesses to, and victims of, crime and he has worked with professional athletes to help improve their performance in their sport. James Mapes has created an ongoing series of self-improvement audio recordings and writes a syndicated newspaper column for Hearst newspapers in Connecticut and The Arizona Reporter. James also enjoys presenting his one-man show, Journey Into the Imagination at performing arts centers and universities around the country. He appeared on Broadway in 2003 and presented A Whirlwind Tour of the Mind at Alice Tully Hall at Lincoln Center in Manhattan in 2007. When not touring, Jamesand his wife divide their time between residences in Westport, Connecticut,and St. Thomas in the U.S. Virgin Islands.
JAY KURTZ, President of KappaWest, Inc. has been involved in the preparation and facilitation of company Business Wargames for more than 15 years. In his programs, participants learn how to use the lessons from Sun Tzu, von Clausewitz, and other military thinkers to increase their corporate success. Jay has helped scores of companies to increase their strategic effectiveness and tactical efficiency using military concepts, principles and planning processes. Business Wargames have been conducted throughout the world to support strategic planning, to test new product launch plans, and to help develop bid strategies for major procurements. Typical topics include The Art of (Business) War, Competitive Intelligence and Tactics, and Planning to Win.
Job Titles:
- Principal of Jill Kanter Associates
JILL KANTER, principal of Jill Kanter Associates, is a management consultant and executive coach with expertise in leadership development, team effectiveness and organizational change. Jill's clients include both large dynamic and small entrepreneurial organizations in financial services, healthcare and higher education. All are unanimously impressed by her skill and the positive impact she has made in their organizations. Jill is certified to administer the Center for Creative Leadership's 360 assessments, Korn Ferry Lominger International's Voices 360, DiSC Personal Profile System, EQi and FIRO-B instruments. She earned her B.A. in Education from the University of Massachusetts where she focused on counseling and career development. At Harvard University, Jill was awarded her Ed.M. specializing in organization development and corporate education.
Job Titles:
- Founder and CEO of SRC Holdings Corporation
JOHN (JACK) STACK is the founder and CEO of SRC Holdings Corporation, an employee-owned company which currently includes 22 subsidiaries covering businesses from banks to engine manufacturing plants. Stack is the author of the best-selling business books on unlocking the power and profitability of open-book management, The Great Game of Business and A Stake in the Outcome, and is an Inc. Magazine columnist. As well as leading SRC Holdings Corp., Stack travels across the U.S and around the world delivering speeches and educating companies about the benefits of open-book management and how it can positively impact people's lives and the company's bottom line. He has received numerous recognition awards for his revolutionary style of management including The National Business Ethics Award and Top 100 Companies to Work For in America.
JOHN AMATT has made presentations to over 1800 corporate and professional audiences representing well in excess of 750,000 people in 49 countries around the world. Building on his lifetime of adventure and entrepreneurship, including as a leader and climber on Canada's first successful Mt. Everest expedition, John Amatt uses the adventure metaphor to inspire and motivate audiences. His most popular presentation topics include No Mountain Too High: Challenging Change with the Adventure AttitudeTM, and Climbing Your Own Everest: What It Takes to Get to the Top. John has been described by International Celebrity Management (Australia) as "The World's best adventure speaker."
JOY BALDRIDGE focuses on sales, customer service and management skill development. Her diverse background as a corporate trainer, sales professional, manager, vice president and president enables her to be accepted as an authority in her field at every corporate level. Ms. Baldridge has conducted training programs for over 200 corporations, publications, and associations.
Job Titles:
- President of Driesen & Associates
KATE DRIESEN, President of Driesen & Associates specializes in helping employees sharpen their critical leadership skills to achieve performance excellence. These include training and speech topics that address management and leadership development, coaching, communication, and managing stress. The content of each of her program topics is enhanced by her superb presence and an almost magnetic rapport which she establishes with every group. Kate who has worked with companies throughout the U.S. and in Australia, New Zealand, Canada, and Great Britain, includes among her clients, Bristol-Myers Squibb, McGraw Hill, Toyota Motor Company, Verizon, Stop & Shop Supermarket Company, Chevron, DKNY, Salvation Army, and numerous federal, state and local government agencies.
KENNETH J. KUKLA, PH.D. is president of Performance Systems & Development, Inc. Dr. Kukla helps clients in the midst of major organizational change to develop an overall work design that optimizes their employees' productivity. His client list includes The Coca-Cola Company, IBM, Wachovia Bank, GE, Burger King, and Georgia Power. He has facilitated a change management solution for employees of a newly merged bank, helped a major insurance company implement large-scale organizational changes relating to structure and philosophy, and developed training programs for scores of companies on change, teams, and resolving differences. Ken possesses critical attributes that have resulted in his establishing so many successful client relationships: Professionalism, practical experience, and an ability to relate to a variety of organizations and people.
KEVIN CARROLL is a communications trainer, motivational speaker, speech coach, and corporate entertainer whose strengths include his ability to connect with his audience, motivate them, and transform objectives into useful skill sets. His most popular topic is Life's a Boomerang!: How to Positively Influence Others. Kevin's clients include Avis, Fleet Bank, Enviro-Tech, Pitney Bowes, the U.S. Postal Service, IBM, Chase Manhattan Bank, Met Life, Growmark, Sikorsky Aircraft, Blockbuster Video, and Hanscom Air Force Base.
LENORA BILLINGS-HARRIS is an international speaker, consultant and the author of The Diversity Advantage: A Guide To Making Diversity Work. President of Excel Development Systems, Inc., a human resources development company, Lenora delivers performance improvement interventions that enable clients to discover the hidden strengths of working in and valuing a diverse multicultural environment. Her learner-oriented programs provide a safe environment to explore the sensitive issues of diversity as they relate to team effectiveness, multicultural communications, sales and leadership. Whether through keynotes, half-day workshops, or multi-day seminars, Lenora Billings-Harris' thought- provoking programs are lively, positive, and non-judgmental.
Job Titles:
- President and Founder of Steinberg and Associates, Human Resource Consultants
MARK P. STEINBERG is president and founder of Steinberg and Associates, Human Resource Consultants. For over 15 years, he has designed and presented training programs and speeches that address the most critical issues associated with motivating workforces and increasing their productivity. Currently, Mark offers more than 30 different topics on leadership, customer service, communication, creativity and innovation, team building, business writing, and networking. Mark's programs are filled with business-relevant instruction conveyed in refreshing, inspirational ways. Clients cite his highly interactive presentations, creative audio/visual support, entertaining group exercises, and both conventional and unconventional instructional techniques.
MICHAEL E. GOLDBERG, If your goal is to grow your business by networking, you need to know the rules to get the most out of every cocktail party, conference, convention, trade show, product show or networking connection. Dynamic Speaker, Author, Boxer and Knockout Networker, Michael Goldberg's programs are responsible for hundreds of thousands of dollars of increased revenues, retention and employment opportunities. Described as a "spark plug" by clients, Michael is a master at invigorating and engaging audiences with his "knock-out" style and approaches to generating sales. Through seminar and keynote presentations, Michael helps his clients learn and apply "real world" information about networking and referral marketing. He is one of about 7 percent of speakers worldwide who have earned the Certified Speaking Professional (CSP) designation awarded by the National Speakers Association and International Federation for Professional Speakers.
Job Titles:
- Managing Partner of Govern
MICHAEL KIPP, Managing Partner of GovernBest has been a principal in businesses as diverse as banking, health care and internet commerce. A former New York State Commissioner and Financial Services CEO, Mike is also a director and organizer of American Home Bank, serving on its audit and strategy committees, as well as a founding director of Hope International Capital Corporation, a socially responsible investment program that allocates funding across Hope's 225,000 microcredit clients in 14 of the poorest nations of the world. Mike has been an advisor and confidant to nearly 100 companies and their executives. He speaks frequently at business and professional gatherings on leadership, strategy and governance and is a gifted development resource for executive teams seeking a "deep dive" on thinking and managing strategically.
PETER VIDMAR is a motivation speaker who was the premier male gymnast for the United States at the 1984 Olympics. With a perfect score of 10, Peter captured the Gold Medal on the pommel horse. His powerful speeches are artfully blended with live demonstrations on the pommel horse. Peter vividly describes the requirements for "The Perfect 10" with his presentation on ROVTM-Risk, Originality, and Virtuosity. Successful Meetings Magazine lists Peter Vidmar as one of the Top Ten Speakers in the country.
PETER W. NATHAN is a consultant to the exhibition and conference industry. A widely respected authority in his field, Mr. Nathan's career has been marked with pioneering "firsts" including the first to present a trade show in the Soviet Union, then China and most recently, Cuba. He provides expertise in new show development, association outsourcing, mergers and acquisitions, corporate exhibit planning and evaluation, marketing and promotion, and facilities planning.
PHILIPPA GAMSE is an e-Business consultant and conference speaker who helps organizations maximize their use of technology to quickly achieve and then sustain a competitive edge. She talks in plain English, not geek-speak, and brings a global perspective to her material. Programs, tailored to each client's specific industry include Technology Updates, The Top Seven Strategies for Website Success, Making the Internet Work for You, and Mining for Gold: Your Visitor Reports. Philippa is one of only four facilitators licensed by Daniel Burrus, author of Technotrends, to conduct his unique, interactive Advantage Business Strategy GameTM.
Philippa Gamse is the author of the critically-acclaimed book 42 Rules for a Web Presence That Wins (2 nd ed.). She is a Professor of Digital & Social Media Marketing at Hult International Business School, and a Certified Management Consultant - an ISO-accredited designation recognized in over 60 countries.
A web strategy pioneer, Philippa has been working with Internet applications since 1991. Originally from the UK, she formed her US-based consulting and speaking practice in 1995. Philippa drills deep into the visitor experience, and creates actionable and specific recommendations for your web and social media presence. Clients report significant improvement in quality web traffic, visitor engagement, customer loyalty and qualified sales leads within 30 days of implementing her recommendations.
RITCH DAVIDSON is the Senior Vice Emperor of Playfair, an international consulting company that offers dynamic keynote presentations, management seminars and experiential team building programs to over 100,000 people each year. He is an innovator in presenting fun-filled interactive programs focusing on the importance and impact of humor and play in team building, stress management and living a healthier worklife. Since 1983 Ritch has promoted the relationship between good humor, good health and good business all over North America, as well as in Europe, Asia and Central America. He has received standing ovations from hundreds of delighted business, association and government clients including: AT&T, ASTD, Charles Schwab, Federal Reserve Bank, Genentech, IBM, McDonalds, MCI, National Society of Sales Training Executives, Nestles, Nike, Price Waterhouse Coopers, Sony, Sunset Life Insurance, U.S. Airfare, and the U.S. Dept. of Health. If you are looking for something that's more than just a lecture - if you're looking for a high energy, audience-involved keynote presentation that will leave the participants leaping to their feet in wild applause of celebration and joy - then you're looking for Ritch Davidson!
Ritch Davidson, Senior Vice Emperor of PLAYFAIR, Inc., has presented his upbeat message about the value and importance of humor in the workplace to thousands of people since 1983. Ritch is a superb and entertaining speaker who gains immediate rapport with his audience.
Job Titles:
- President and Founder of Selling
SHARON ROBERTS is president and founder of Selling to Women and principal of Roberts & Roberts Associates, a Texas-based training and consulting firm. Sharon has been invited by organizations throughout the world to present her most popular subject, Selling to Women & Couples and Silent Signals. She provides insights on reading and interpreting those subtle, but important, "silent signals" that are sent to you and unconsciously by you. Featured nationally on CNN, the New York-based, "Lets Talk Business Radio Network," as well as numerous talk-radio shows, Sharon has reached millions of people with her timely message. Sharon is author of the book, Selling to Women & Couples: Secrets of Selling in the New Millennium.
SHEILA MURRAY BETHEL, PH.D., CSP, CPAE, is a globally acclaimed keynote and special events speaker who gets the results her clients want. Sheila delivers a powerful combination of expertise, substance, humor and inspiration with every presentation. Sheila brings a unique depth of sensitivity to her specialties of change, leadership, customer service and personal excellence. In the course of delivering 2,500 presentations in 11 nations, she has spoken to over one million people. Her client list reads like a global "Who's Who" of Business, Trade Associations, Education and Government. Sheila is author of Making a Difference: 12 Qualities That Make You A Leader.
SUE HERSHKOWITZ-COORE, Imagine "a female with fire"* who energizes your group with on trend, brand specific, practical content - tools, techniques and strategies to apply immediately to engage buyers, win more business and move people to act! Sue's engaging, energetic authentic style blended with her neuroscience based message creates the perfect learning environment to engage your group and get them excited and ready to apply what they've learned. With degrees in Education, English and a Masters degree in Counseling, Sue is uniquely prepared to transformyour group's ability to communicate persuasively, professionally and profitably. An entrepreneur, Sue started her company with only a dream, and made it come true. Today, she is an internationally acclaimed author (Power Sales Writing; McGraw Hill, ranked 5 stars on amazon.com) and How to Say it To Sell It (Prentice Hall) and has been named a "Platinum" speaker by the prestigious 30,000 member Meeting Professionals International. (Sue has held this designation for twelve consecutive years.) She received the National Speakers Association President's Award for Distinguished Service, and was appointed as a founding member to MPI's Women's Leadership Initiative.
Job Titles:
- Founder and CEO of Revenue Generators, LLC, Hel
SUSAN SALVO, founder and CEO of Revenue Generators, LLC, helps sales people and business owners learn the skills of cold call prospecting for new business. Susan's methodology for setting quality meetings involves a unique methodology she has developed and which she teaches her clients. Her clients consistently acclaim the strength of this methodology, which she teaches either in half-day workshops for multiple participants or in one-on-one cold call coaching sessions. Prior to establishing her own firm in 2002, Susan enjoyed a successful twenty-year sales and marketing career with such companies as The Hertz Corporation, Freedom Broadcasting, Inc., Knight-Ridder, Inc. and Capital Cities/ABC, Inc. She also held sales and marketing positions with several small, privately-held technology firms.
TONY ALESSANDRA is recognized by Meetings and Conventions Magazine as "one of America's most electrifying speakers." Dr. Alessandra is a leading authority on bottom-line marketing tactics and on building business relationships for life. He is a published author with 13 books, has been featured in over 50 audio/video programs and films and also hosts the TPN/Primestar network talk show, Strictly Business. His topics include The Platinum Rule,TM Customer Loyalty, and Collaborative Selling.
VALERIE SOKOLOSKY is a Dallas-based management consultant who assists executives in reaching their full potential through coaching, strategic career planning, and the development of interpersonal skills including corporate protocol and image enhancement. Valerie has helped thousands worldwide reach their professional goals. She is a widely published author of five books, including Corporate Protocol and Seasons of Success. Corporate Protocol has been translated into Spanish and Indonesian and is marketed worldwide.
WILLIAM STIEBER, PH.D. CSP, owner of InterPro Development, Inc., is a trainer, organization development consultant, and speaker. Dr. Stieber has over 20 years of experience working in the financial services, healthcare, manufacturing, and consulting fields. His workshops include: leadership practices, quality measurements, customer service, problem solving tools, team building, project management, matrix management, time management, coaching skills, and Myers Briggs®. Bill's most recent book is Teaming for Improvement-Getting Results in the Millennium. Other books include, Thriving on Change in Organizations, and The Anatomy of a Leader: 21 Tips for 21st Century Success.
ZUHAIR SUIDAN is the principal of a marketing, strategic planning and business development Consultancy. Prior to forming Suidan Associates, he enjoyed a successful 23-year career at IBM. Mr. Suidan has helped teams in many different corporate, industry, and competitive position settings to understand their markets, analyze opportunities, and develop distinctive, integrated and workable marketing strategies that are bought into throughout the organization. He uses a powerful, yet easy-to- use strategic marketing planning process that demystifies the process and greatly increases the effectiveness and speed of visioning and objective setting. Mr. Suidan has presented numerous strategic marketing management workshops for companies such as Verizon Communications, Pitney Bowes, Thermo Electron, Programart, Hyperion Solutions and Perkin Elmer.