EMITE

Our vision at emite is to provide solutions that support the growth of the contact center industry and to enable our customers to create world-class contact center experiences by effectively monitoring and managing their people, processes, and systems regardless of the complexity of their data or number of data sources... emite is an expert in contact center analytics, data visualizations, and data correlation. We understand that providing the right data to the right people can inform business-critical decisions, which is why we are constantly working to innovate and develop our product to meet the needs of the ever-evolving global contact center industry. Our dashboards are currently used by over 200 organizations around the world to drive improved customer experience from their Genesys, Avaya, and Amazon contact centers... emite is a global leader in real-time contact center analytics, contact center data visualizations, and data correlation.